Was initially told I could have my items held for up to 24hours, then told by another employee that…read moreoverheard the conversation that holds are only for 1 to 2 hours, then by a third employee when I asked the 2nd one if since there was an hour to close and my husband could pick the items up at opening if that would be okay that holds are only for 30min to an hour.
No consistency, employees running around being loud and unprofessional, they complained when they went to clean the dressing rooms and people were using them, the place was humid and stinky, and the items(not clothes) are hardly organized in any way. Employees watched as a man struggled to get his large purchase out the door and laughed and made comments instead of holding the door for him.
This store missed out on me buying around $100+ of clothes tomorrow. But it's probably for the best. My family and I won't be going back.