Amazing food. Good service. Good price. Always crowded yet…read morethey always have a seat for you

Service was fast, but the food was bland, sauce was runny. Lacked flavor. Tortillas were cold and…read moredry on the enchiladas . No one came to ask us if we needed anything , so no more chip and salsa.

I am late posting this review, but don't want you folks to miss out on a wonderful experience! Ask…read morefor Brianne! She is an impeccable server (though she is human folks so cut her some slack if she's busy)!!! I live in Arlington Heights, IL and always visit my family in TN. My sister and I decided to visit the Athens location after a busy day of shopping. Brianne greeted us with a smile and asked what we would like to drink. We both ordered water (dehydrated from all the shopping). She brought us delicious chips and salsa though we did request a spicier salsa, we like it hot! Brianne was not put out by our request and brought the salsa out with a great attitude and a smile. I also ordered a side of Guacamole as an appetizer. I ordered the full order of Nachos for $6.99 thinking it was going to be a puny order! Whoa buddy! It was huge! My sister ordered the half chimichanga (which came with beans and rice)! You must note that we devoured 2, yes 2 baskets of chips before our food came! Brianna brought extra napkins for us, refilled our water and was cheerful, professional and friendly! I do recommend that you give her a raise or promote her! I am a fellow server and know that raises don't usually happen but hang on to this server Monterrey's at all costs! My sister and I tipped Brianna over 100% due to her great attitude, hard work and wonderful smile! I will definitely go to this Monterrey location and hope and pray that she is still there in 2019! Side note: There is a cool fountain outside in the parking lot area! My sister and I each flipped coins in the fountain and made wishes like we were 12 years old! LOVED! LOVED! LOVED this experience! Now I'm hungry again after posting all of these pics!

I want to start off by saying, this place has some of the best Mexican food I've ate. But today was…read morethe second time me and my husband have been served a ticket within 5 minutes of getting our food. We went to hang out tonight to eat, have a couple of drinks, and enjoy each other's company after working 24/7 and a few rough weeks for our family. Our server hardly gave us a second to look at the menu, rushing every single thing. Once we got our drinks and cheese dip, we never saw her again until she handed us our ticket which was right after we received our food. My husband and I had both planned on ordering a few more drinks and dessert and hanging out. After we got our ticket I kindly asked to get another drink and instead of making sure we didn't need anything else, she just brought us an updated receipt. All of this to say, LET YOUR CUSTOMERS ENJOY DINNER. stop rushing people out. Our server was the girl with the cast. So please, teach your servers to SERVE.

We visited on a Saturday night and ordered wings with Carolina Gold sauce, and split the mexi wing…read morespecial (might have that name wrong) that had beans, rice, chicken, steak, and chorizo. We also ordered a pitcher of the house margaritas, on the rocks. Our server was incredibly attentive, personable, and funny. This current location is cozy and lively with people, TVs, and color everywhere! We can't wait for their new, bigger building to open across the street, and will definitely be going back.

delicious, authentic Mexican food! Servers are always great friendly and prompt. The setting brings…read moreback so many memories as well. Can't wait to see their new building!!

Had beef Chimichangas and was pretty good, sauce it was cooked with very flavorful. Wife had…read morechicken fajita burritos also good.

The service is amazing, the food is delicious, and I love environment there. My all time favorite…read moreplace to eat

Stumbling across this little hidden gem we decided to stop and check it out with all the good…read morereviews it has! To start, the sweet tea here is excellent, nice and sweet. The salsa is really good. You don't get very much to start but there is more on the salsa bar which has all sorts of different salsas. I did try the jalapeno salsa, its a little spicy hot!!! But, good flavor. The older mexican lady really does work hard at keeping salsa on the table. I can't help but empty each bowl as it is so good!! Ohhh myyyyy!!! My fajita chicken chimichanga is soooooooo good!!! It has onions, green peppers and chunks of fajita chicken in it!!! Yummmm! My daughter loved her quesadilla said it was delicious. The waitress here even asked us if we wanted drinks to go. Such a nice touch! LOVE this place. Definetly my new Mexican go-to place!! Will be back and definetly recommended!!!

Old build. Drips from ceiling? Sauce bar messy. Waitress not so friendly. What's the shed outside?…read moreSo, we decided next visit to do take out , it was cold. Don't waste your $.

Foods great I love going to Castello's The servers are great…read moreatmosphere is good and they have different activities going on throughout the week

We stopped in for lunch before taking the train ride. Great food, great prices! Everyone in our…read moreparty was happy. Crispy chips, yummy salsa! All 6 in our party had something different and we were all satisfied. One mixed taco salad good! El bajo loco-good, chimichanga good! If we ever come back to this area we'll definitely be back! Bre our server was awesome too! Two thumbs up definitely recommend!

Amazing food and service! It is the absolute best place to eat around here!!Fantastic food and a…read morewonderful atmosphere

Apparently getting your food in a bowl, plate or a to go box is not the norm. I ordered food from…read morehere & was going to dine in, my food was thrown on a tray without any paper on top of the tray. If I could I would give this place a-100 stars, I would most definitely do it. The cashier is uncaring, the worst Customer Service ever!

I was in a party of 40 and the staff did a fantastic job keeping up with our group. They continued…read moreto fill drinks ask how we were doing, just really good service. The food was good, needed a little more spice but that's just my preference. They respond quickly to any request and our food was served timely and together. I would highly recommend this little restaurant. Thanks again for the good food and great service.

Had to ask for a highchair twice till the waitress pointed where we can grab it ourselves. Fine, I…read moreget that. I got enchiladas supreme, the tortillas where warm, but raw and very obvious from across the table. The salsa and queso were yummy. The table also got the lunch chimichangas and the beans that went with it was literally soup. It was the punchline of the visit. There was a kids burger that was plain and came with nothing. A kids quesadilla that was one store bought tortilla folded in half with some cheese in the middle. It was despicable. The waitress never came back to check on us so I can return the food and possibly get something else. Couldn't find her so I had to grab my own extra napkins. When finally confronted with the bill after everyone else got to eat, I informed her of the issues and she grabbed my plate without saying anything and stormed off. When she came back with the new bill, she didn't say anything and left with attitude. They did take my plate off the bill and it's now memorable for all the wrong reasons. We will be laughing about your refried bean soup for awhile. You can't have horrible customer service and horrible food at the same time. 0/10

I've been here several times this year and it never disappoints. Locals recommended it, or I'd have…read morebeen dubious based on the name. They're a regional chain and the one in Sweetwater is my other favorite. They have "real" cane sugar Cokes, Jalisco fruit drinks, and they always have my takeout order ready when I arrive. Sakara was popular (see pic) waiting for me outside, and it also has the feeeeel of a Mexican food place. Honestly I've gotten wings more than Mexican food here. They do wings the way I like them, a little cronch, a lot of sauce, and all of the fixin's. I love a good torta and the chorizo + Asada burrito is a great meal.

Came in at 4:30p for a quick meal. There was two other table with customers who already had their…read morefood. I thought it would be a fast in and out. Server showed up quickly, I place my order for nachos, and I waited...and waited...and waited some more. It took 30 minutes to get my food. The cook was relaxing watching tv rather than cooking my food. The food is good but the waiting for the food to come out is terrible.