Jasmin used to have a great reputation, but not anymore. Their website clearly stated a 3-year…read morewarranty, yet six out of twelve cedars died and they now claim it's only 3 months. Even after I sent them proof, they simply changed their website instead of helping. Very disappointing -- paying for "quality" means nothing if there's no service behind it.

It was my first time here this weekend after bookmarking it last year when I read Bobby's review…read more It's not easy to get here without a car and you're going to want one anyway - or a bike with trailer - because the selection is vast and all the plants are super healthy and you'll just want to bring them all home. I didn't spend much time with the rocks and sod, although my friend got a couple big flagstones for her patio and she was super happy with the price, quality, etc. I did spend a ton of time in the greenhouse full of vegetable seedlings and got everything to plant my garden this year. I wasn't planning to, but they had everything I could have hoped for and the prices were right so tadah. The seedlings are super affordable, there are tons of varieties and everything is clearly documented so you can figure out what plants will go well together and how to care for them. There is staff everywhere and they are busy but super helpful and friendly. Even packed on the weekend lines moved super quickly, I was super impressed. When we arrived the crowds made me nervous feeling like we'd be tangled up forever but the staff's efficiency and calm kept everything moving smooth and chill. I loved my experience here, and my lovely plants are all in the garden now and looking so happy, I'll be back next year for my veggies for sure, and maybe sooner if I get my act together for a balcony garden!

Asked for an estimate. Was tokdthey would call back during the week. I did a follow-up with them…read moreand they told me that if they said they were going to call, they were going to do it. Thats from 9 months ago and I still have not heard from them. And when I went for the follow up, the guy was really rude when saying thatthey were going to call back. I do not recommend having any dealing with this place.

The staff are very nice and friendly until there is a problem and then it's lots of excuses and…read morepolite brush-offs. So disapponinting because we originally chose them because they were local, seemingly honest and helpful, and easy to deal with. The project was 4 months late (you can only blame the weather for so long), and 50% over budget estimates (with no warning or suggestion of changes/possible increases along the way). Being handed the final bill sent a shock through our systems!! The work was ordered in late winter with a finish date promised for before May 24 weekend at the latest. They finally broke ground in July, and the work was only completed in August. Damages to the siding were never repaired, despite numberous requests and promises to 'come by and fix it'. In complete frustration, we finally paid out of pocket and got another contractor to help. We have water drainage problems with how the front driveway was graded. Rain water now pools on the drive instead of draining into the grass on the sides. We have decided to live with it instead of having to pay for more repairs. Bottom line, if you do use this company, get lots of guarantees on time/cost/workmanship in writing before you sign any contracts!! And hold off on the final instalment until you are completely satisfied!!

One stop shopping. I bought shrubs and perennials for my rock garden, tomatoes, salads and basil…read morefor my vegetable garden, 2 yards of soil for top dressing my lawn and everything was delivered to my house.

Avoid at all cost! Received a craftsman chainsaw as a gift…read moreused it first 10 min died will not start called craftsman they told me call reno where it Was purchased in cash called reno tokd to bring it in they will send for repair Waited over 90 mins for someone to talk to me the store director was great told staff send it for service had to give bill as well as government id i will never shop Rona Reno go to home depot better sevice

Great service in the paint department with Brett and Aby. I was having issues with scanning the…read morepiece I had for the correct paint colour. Fortunately for me, I found Brett and Aby at Reno who were very focused on Customer Service and knew the subject matter. Brett was so helpful and made the experience a positive one for me. That's what makes people come back. Thank you Brett and Aby. 5 on 5