Needed 3 new tires, they changed my three tires that needed to be changed. Didn't try to charge me for anything else, my tires needed to be special ordered because they're not a usual size, which is fine I already knew that. But they charged less than the dealer or anywhere else in the neighborhood. Some places were trying to quote me upwards of $1,000 (they're not that expensive). I think I made the right choice with these guys! Highly recommend this location for a tire change! read more

Spoke with mgr art who will resolve my issue. Battery died before warranty causing a logistical mess. Thank you!

WARNING these guys are straight up THIEVES. Quoted me $400 to replace a Toyota Camry crankshaft position sensor. Part costs $50 at auto zone (luckily next door) and to replace requires removing an easily accessible 10mm bolt, pulling out old sensor and sliding in new one. Took less than 5 minutes. $350 for 5 minutes of work puts their hourly rate at 12 x $350 ummm about $4200 an HOUR!!!! THIEVES! BEWARE. Even the crookedest shops in LA are a safer bet. No wonder their garage is always empty. The technician was so ashamed when we came to pick up the vehicle he would not even look us in the face. read more

Been taking my cars here for several years for oil changes and tires. You can schedule your time online and they've even told me that I do not need to have work done. read more

I came in and was helped by Ejmin, he delivered nothing less of world class customer service and made sure to address all My needs and concerns. He most definitely deserves a raise for his enthusiastic attitude and exceptional service. Thanks again! read more

They appear to have moved to completely being a tire and service ONLY with no retail store; it's completely empty, where the store used to be. read more

Took my car in for a breakfluid change, the inside door handle is caked in motor oil and engine grease. Took me an hour to clean, and that was after they were running two hours behind with my appointment. Edit: upon further inspection the motor oil on the door handle literally destroyed the handle, melting the plastic. Will be taking further action to resolve with Pep-Boys. read more

Pep Boys - Melted door handle - Auto Repair Near Me - N Hollywood, California

Technicians don't know how to change oil. Overfilled my vehicle to the point where excess oil is being pushed out on the exhaust manifold and smoking the engine bay. read more

I paid $50 for a diagnostic and when I decided not to move forward with their overpriced services, they wrote in pen on my receipt what issues they claimed to have found but said they don't do official print outs of the issue as if that actually made sense. Additionally, they gave me astronomically higher prices than necessary for the issue they found with my AC. I called my dad and had them speak to him and he explained that the repair shouldn't cost nearly as much for the issue they are stating and then the pep boys employee goes, "oh uhhh, most of the charge is for the labor. It must be a labor-heavy job to do." I DO NOT RECOMMEND THIS PLACE. GO SOMEWHERE ELSE. I'm getting the issue fixed for half that amount at a local auto repair shop. read more

I think his name was Jose, very nice, helped me out with a minor issue, very thoughtful and nice

Hands down the best service I have ever received again and again. I have been coming here for maybe four years and everybody knows me by name and makes me feel so special. They take such great care of me and they go above and beyond to help me Vee the manager deserves a raise. He is incredible and so knowledgeable and will go out of his way to recommend different helpful things to me. I'm having to buy a new car and he has helped me so much with. Edgar is also a hero. It's so nice to walk in a car shop where I know nothing about cars and I know that they're gonna do everything they can to help me without it breaking the bank and adding on additional coupon coupons or discount discounts without me even needing to ask. Juan and sam and the whole team I am so grateful for. The shop deserves five stars. Thank you guys for taking such great care of me again and again read more

After all the complaints about the North Hollywood Pep Boys and writing to the CEO, the supervisor of the district called, and later the manager, Vee, to whom I'd previously spoken, and he said they were willing to give me the Toyota Upstream Oxygen Sensor original part price of $202. With tax differentiated, I was refunded $353. So, I am grateful that Pep Boys did this (Vee said he would match part prices I find in the future), but he admitted few people contest bills. If so, that is not very intelligent, and I urge you all to pay close attention to unusually high parts prices from Pep Boys in the future. And definitely write to the highest corporate authority as I did (though we shouldn't have to). Pep Boys has a lot more purchasing power than a single customer, and if I could find the same part from AutoZone, which I'm sure marked the part up from Denso, and the Pep Boys price was $450 higher, someone should investigate Pep Boys pricing. Good luck! read more

Went for a simply oil change left for 1.5 hours. Came back and car still wasn't even brought into garage yet I asked if they have mechanics that do the oil changes only and they said no it's who ever is available. You would think they would assign 1 mechanic to do oil changes and simple fix's so that a) get more business and b) speed up the process It's sad cause I used to use Pepboys all the time with my other older cars. Now I won't use them with my newer car. read more

THIS REVIEW IS UPDATED BELOW, SO CHECK IT OUT. PLUS, DUE TO AN EMAIL ADDRESS MISTAKE, MY NAME IS MICHAEL IN WEST HOLLYWOOD, NOT 1301: I have been going to Pep Boys for decades, mostly in Hollywood California. However, that store closed a few years ago and the closest was 7 miles away in North Hollywood. Before last week I had only gone to North Hollywood for oil changes, but a Check Engine Light appeared recently, so I went there, knowing of the $100 diagnostic fee. 2 hours later Sam called with news that I needed a new Upstream Oxygen Sensor and it would cost almost a thousand dollars. The part alone was almost 600 dollars. Sam knew I was planning to sell my almost 23 year old Toyota Corolla in several months, but also suggested other repairs, costing 2000 dollars total. I declined the other service, and was told the Sensor would turn off the Check Engine Light. When I got home, I wondered about the high cost for the Sensor and called the AutoZone parts store across the street from Pep Boys, where Sam sent me to buy Power Steering fluid. I gave them the part number 234-4800 on my Pep Boys receipt and they said it cost $124. Shocked, I asked if there were other parts with the same number? She said no. I called Pep Boys the next day. Sam was off, so I spoke to Edgar and then Vee, the manager, and both explained that Pep Boys only uses original Toyota parts. But I explained AutoZone, which has thousands of stores, said the part number was for one part and confirmed today it was a Denso OEM - Original Equipment Manufacturer. Again, same part number on the Pep Boys invoice. How could Pep Boys charge more than $400 higher? Why wasn't I told about the odd Pep Boys policy to only use high cost parts, so that I might shop around and learn of the less expensive option for the same part from AutoZone and find a mechanic who would use such a part? No explanation. Vee did refund $26 for insurance Sam never told me about. Even with a 10% Veterans discount it was still more than $400 higher. I have written to the CEO of Pep Boys in Pennsylvania and if I receive no satisfaction will never go to Pep Boys again and urge you to do likewise. UPDATE: Further investigation took me to the Toyota dealership in Hollywood, inasmuch as the North Hollywood Pep Boys manager Vee said you only use original equipment. This, apart from the fact, as earlier indicated, that the part number 234-4800 listed on the invoice specifically relates to the Denso OEM part sold by AutoZone, which cost $124. However, I decided a trip to the original equipment source Toyota would be in order. At the Toyota parts department, I gave the clerk the part number 234-4800,'but the man said Toyota part numbers have 10 numbers, not 8. Nonetheless, he looked up the Toyota Upstream Oxygen Sensor for a 2003 Toyota Corolla and found my vehicle in the system, as I have occasionally been serviced there. The part number for the Sensor at Toyota is 89465-13030, and it is the part for my car, and Toyota's price is $202.41, $380 less expensive than I was charged at Pep Boys. And a Toyota dealership marks up prices higher than a parts store. But it gets better. On Amazon, the Toyota Sensor OEM with their 10 digit part number sells for $132.68, just a tad higher than AutoZone's price for the 234-4800 part Pep Boys used, as per the receipt I was given. Plus, the Toyota Dealership parts man showed me the picture of their Sensor on his computer and he pointed to engraving on the part saying Denso, just like the part AutoZone was selling for $124. I believe this demonstrates that either the Pep Boys clerk screwed up or Pep Boys has clearly changed its business model, as it was for me over 3 decades very reasonable, with costs much lower than a Toyota dealership. The bottom line is that the store overcharged me over $450 more, based on the part number they provided to identify the Sensor or even using the Toyota part number available on Amazon for a similar price to AutoZone. And it was more than $380 than even the Toyota dealership charged. I'll be contacting Los Angeles consumer reporters at our local broadcast stations about this scandalous rip-off. read more

They wanted to charge me $3000 to replace the crummy catalytic converter THEY SOLD ME only two years ago.

Bought four new tires and had them installed. They looked terrible upon being finished. Was told by the manager Vee that that's how they should look. And that the new scratches underneath the soap they used to put them on were old curb damages - despite the fact that i park my car in a garage and not on the curb. And that the scratches are on the inside between the rim and tire where the soap was heavily used ....He insisted there was no way they could have caused the damage and that also he stood by their presentation at pick up. Spent 1200 for the tires to look bad. Didn't feel like a job well done or a good service response to my concern. Wouldn't recommend going there. I was disappointed after being excited to get four new tires on my car. read more

I just want to give a shout out to Edgar at Pep Boys North Hollywood for helping me with my car a few weeks back. I encountered a problem with my vehicle and had to urgently get off the road. Edgar was so amazing. He calmed me down and let me know he would take a look. Not only did he give me great customer service but he helped me resolve the issue that caused the freakish sound coming from my vehicle. Absolutely hands down such a great experience! read more

They took 4 hours and 30 minutes to do an oil change and to fix a nail in my tire which wasn't fixed properly because this morning I have a flat tire. This place is garbage. read more

Pep Boys - Flat tire which was supposed to be patched. - Auto Repair Near Me - N Hollywood, California

Edgar and his co workers were great. They were polite, fast, and efficient. They took care of my car. Edgar stood out as a great example of kindness, and professionalism. Thank you Edgar read more

Go somewhere else!! Horrible experience. I paid for a radiator hose replacement but then they said there were more issues with my car. It felt like a scam, especially since they took so long with the initial repair that didn't even fix the problem. Their stories didn't add up. This was my first and last visit to Pep Boys. I wouldn't recommend going here; I feel like they scammed me and I've seen other reviewers say the same. read more

I took my car today at 1pm and it supposed to be ready today at 4pm but no, I called at 5pm to see if it was ready and it wasn't they should have call me to COMMUNICATE what's going on but they waited for me to call and gave the excuse that they were to busy that didn't have time to let me know anything, and now they didn't not do anything to my car but a tire rotation because in 2 hours they don't have enough time to finish that if I can left the car overnight! I refused and took my car out, they just made me waste my time if you could not fix a car cause your full DO NOT accept more cars that you all can handle and make the customer waste time! plus they gave me my car all dirty, hand grease stains all over my hand wheeler, the clear parts and the seats as well! I will not bringing my car here anymore, no professional people and no communication with customer plus they don't care about taking care of your property, BAD SERVICE!!! read more

They mentioned I had a dirty air filter but I literally changed my air filter right before the appointment. I don't think anyone should go to pep boys to get their car serviced. According to Glassdoor, the employees are paid slightly above minimum wage and make a commission on how many services they complete per hour. This leads to shady business practices and it reflects in all the other reviews too. There's also about 30 or 40 homeless people that live in the parking lot where you leave your car. One of them was shouting at me on the way out. read more

I went to get an alignment for my, practically brand new, 2022 Toyota RAV4... One-time alignment is $100... $200 for lifetime of owning the vehicle ... Obviously, i went with the $200 deal... "Vee" (Vagan) is great...! He explained to me everything in plain English... Sam was nice too... Their restroom is SPOTLESS...! read more

Being here at the Pep Boys located in North Hollywood, California, my car has the ability to tell me which tire may have a nail in it or low on air so it indicated one tire to have this problem so I brought it into the Pep Boys here in North Hollywood and I allow them to put it up on their stand to get started. It was only gonna be $22 to pay to have it patched up because they said if the nail is in the middle center of the tire, then it can be patched, but if the nail is off to the edge of the tire, then it would have to be entirely replaced! So, after sitting in the waiting room, they let me know that there's another nail that's close to the portion of the wheel on the outer part which cannot be repaired And I said really show me, and I look at it and it looks like a fresh new nail that the head of it never came in contact with concrete if you understand what I'm saying, a nail fresh out of the box would not have any harsh edges. This nail was a brand new nail into my knowledge look like it was shot into my tire because had it been something I was riding on as the other nail it would've been scraped up by having come in contact with the concrete These guys just looked at me like they knew I knew it was on something, but this is the kind of service that you get from these kind of people. Please be aware in someway we gotta get in there. We gotta stop this from happening!!!!. So, please keep your eyes open and your wallet closed to the "TEAM AT NORTH HOLLYWOOD PEP BOYS!!!. On Lankershim blvd!!!!!! read more

Pep boys suck bro. My car wasn't starting due to electrical issues. AAA was certain that it was not a battery issue and insisted it was a short or something was draining the battery. I then took it to pep boys and they insisted that it WAS the battery, and assured me that's all I would need. Well, $350 later my car won't f-ing start and I'm at another mechanic fixing the BS that Poop Boys didn't fix. Pep ran an "electrical evaluation" which I'm pretty sure they had Johnny from the back come and hit the engine block with a hammer like a caveman and called it good. Not to mention they didn't install the battery fully, leaving it unscrewed and loose in my hood. Horrible, trash, wouldn't recommend the poop boys to anyone. Also, their card reader was broken and kept saying my card was declined, when it wasn't. Had to pay online in a weird sketch way. Heads up! Take your car to your local small businessman mechanic! F the corporate chains! read more

Easy flat repair, quoted $22, told I needed a new tire. I stated that the screw was in the tread and repairable. They told me something about the tire which wasn't true and I needed a new tire. Also said to go next door to advance auto parts and buy a tire kit and fix myself. I did my own tire repair at Pep Boys on Aug 18, 2023 during a hurricane and just made it home to Canada after 2,500 miles yesterday. Will be consulting a lawyer to pursue this matter if a resolution can't be found asap. read more

Pep Boys - Location of screw in tire. - Auto Repair Near Me - N Hollywood, California

Horrible. I went in with a 10am appointment which was rescheduled, to sit there for 4 hours, because it took them that long to run a diagnostic for my check engine light. Something i learned AFTER that takes less than 5 minutes. They told me my water pump needs to be replaced. $450 for water pump. $375 for labor. I wish I knew that auto zone does it for free and gives you the report. It's so sad to know these guys truly charged me $100 to run the diagnostic knowing i didn't know anything and auto zone was RIGHT NEXT DOOR TO THEM. I've been giving pep boys business for my oil changes and other things such as new tires. I understand it's business but now they lost a loyal customer when they could've been honest and said, go next door to auto zone, get a diagnostic and we'll see how we can help with repairs. Now I know, and hopefully it saves anyone else time and money! read more

Showed up for an alignment check at my appointment time. The guy behind the counter on the left tried to push a tire service on me, when I declined he said his tech is on lunch and there is a car ahead of me so it E a few hours. He said I never had an alignment appointment even though I showed him my confirmation page for the alignment check. He said that doesn't matter he doesn't see it in his end. This place has a jack working there and his attitude sucks. Jack. read more

Made an appointment yesterday for today @ 9 am We arrived around 8:58am store hours for Sunday is 9am - 6pm. For the first 30 minutes of being here I had to watch the Mechanic have breakfast & coffee then entertain and joke and laugh with his girlfriend while my car set parked in the parking lot not being worked on. It's now 9:42 am and my car has yet to be touched, did I mention we were the first people through the door. Over an hour we waited to get a oil change! The excuse of the day was- "We only have one mechanic" right you mean the one that pulled up late to work with his girlfriend, or the one that didn't stop drinking his coffee and having his fabulous breakfast while customers were waiting!! Shit I'm paying for a service for you to get paid and I haven't even ate! *it was posted upon checkout* read more

Pep Boys - The shop you should avoid!!! - Auto Repair Near Me - N Hollywood, California

I wouldn't recommend trying to get an alignment here. Despite having an appointment twice, both times I've been told no one is there to do an alightment. First time I made an appointment online, second time they made the appointment for me in person so idk if anyone actually knows when they have someone there for alignment services read more

Today I dropped off my SUV for some service. This was my third time at this Pep Boys for service, and I've got to say that this is far and away the best customer service I've received at any Pep Boys. Edgar took great care of us, and our repair was done well, and within the quoted time. Thanks for the great service, Edgar! read more

Over charging for time and part price gauging!!! While the service seems to be complete correctly, this store (and maybe all Pep Boys) gauge you on parts and labor. My part was 3X what it can be bought for at a car parts store. Also, they use a 'book' to calculate labor (which is $169/hour) which did not fit my work completed. A 15-minute job was billed out at over $200 for labor. I would NOT recommend this store and probably the entire chain. read more

Ruben is am amazing customer service vehicle specialist! He helped me with changing the battery on my Ford escape when no other places or stores could! Mind you autozone couldn't help O'Reilly couldn't help either even AAA couldn't help me with this stupid vehicle. But Ruben and the guys here at pepboys actually took their time got the battery out and did so with the best of attitudes! I've been to this location in the past and now it's the only place I will go for my car and trucks needs! Plus their bathroom legit spotless lol! read more

Pep Boys - Auto Repair Near Me - N Hollywood, California

I recently had to get my starter replaced along with a new clutch kit. My little 6 speed was up and running again in a week! The guys were very communicative, particularly Edgar, and they dealt with my constant checking-in with grace. They were informative and were able to explain what they could help with all while clarifying the extent of their services. I was very pleased and am so happy to be shifting in and out of gear with ease! read more

If I could give this place negative "stars" I would. I went in on Friday to have my AC checked. I was told it would be $55.00 for a dye test which would enable the mechanic to know which part of my AC system was defective. After being told this would take "several hours" and that I could return later, I opted to wait, instead. Within 45 minutes a man came up to me and said, "We filled your car with freon", it should be okay for a while. However, I hadn't authorized the freon yet so I stayed around to discuss with w/"V" the manager. He immediately contradicted what his service rep had said and told me I needed a condenser instead. I asked if this was revealed by the dye test, he told me he didn't need to do that test; he was the "expert" and "could just tell" that's what my car needed. Then, I was given a lengthy price list of all the services which would entail replacing my condensor. I already had a regular mechanic who'd put freon in my car just two days ago so I knew I was being lied to by these guys right away. However, my own mechanic couldn't get around to fixing my car for two weeks yet I needed AC right away. Since this store was about to close for the evening, it was recommended I return to next day to further discuss what my car actually needed. When I did, that's when I was shocked and appalled because the "scamming" began. There are 3 men running this location and they're never on the same page about what they tell their customers. The manager, "V" told me I needed a condensor, the guy at the counter said, "no you need a compressor", a third employee told me I needed an entire system repair.... Get this... the ENTIRE time I was getting this information - except for when the freon was supposedly added the day before - my car never left their holding bay/parking lot area! That means, they weren't doing any services or evaluations on it. I kept checking and my car was NEVER moved from where I parked it when I first arrived. In addition, their "labor costs" are off the charts. When I confronted them about this, I was told that my interpretation of their costs was correct: They charge their customers "labor" from the moment the car's in their lot; NOT when the car is hoisted up and being repaired". Therefore, they had a "labor bill" of $700.00 as their estimate of what it would cost to "baby sit" my car while it awaited servicing. I told them to forget it. I could buy a condensor myself for 1/3 of the price they quoted me and my original mechanic would install it for around $100, max. I refused to pay them anything for adding this alleged "freon" I didn't need and which had just been added two days prior. As I started to leave, one of the men came running after me and said, "Hey, if you buy the compressor and bring it back here, we'll install it for just $87.50!" That blew my mind.... What happened to the "$700 labor charge" on my work order?! It was when I told these men I'd texted my attorney is when "V" said, "How about I just give you your car and not charge you anything?" I agreed and left. I've never seen such blatant and obvious scamming, swindling and lying by another other company in my life. They are so obvious in their attempts to seperate customers from their money without any regard for how transparent they are when they do this! NOTE; Whoever writes back to all the complaining Yelpers! to apologize and try to correct the problem, do not write to me! Since you've done nothing with these employees despite dozens of yelpers being "consoled" by you, I'm taking further steps to report this to the corporate Pep Boys office in PA tomorrow and the BBB (since this business is not accredited, the BBB still take consumer complaints about fraudulent business locations seriously). read more

Had a 9:00 am appointment, greeted by Sam who welcomed me, answered all my questions, honored my coupon and kept me updated on service. Had an oil change and 2 front tires taken off and checked for leaks and put back on all in 1:15 minutes. No complaints here great job thanks Sam! read more

I've been to this Pep Boys four times over the last year to fix my headlights. First time they just replaced the bulbs. Next time they replaced one of the sockets, the next time they replaced the other socket. Went back today because both of my headlights had gone out again. I was there October 2022, May 2023, July 2023, and now September 2023. I've spent well over $500 and my issue still isn't fixed. Not to mention, the person at the desk, Vee was very flippant and dismissive of me when I came in today saying that headlights shouldn't go out that often. OBVIOUSLY! That's why I'm so annoyed to be here again. This place is crap and I want my money back that I've spent. I've spent so much money on something that still isn't fixed and what do I have to show for it? Nothing. It's their fault and I want my money back. read more

Very very bad company.please don't go pep boy they are cheating for customer .I no go any more .also I highly recommend requested Coustomar please don't go .I'm go for my flat tire .I told my flat tire he come 5 min later he say me my tire is no good he say you buy new tire .I say what problem my tire he say your no good change tire and buy new one I say ok .he change my tire .after I tell I want my old tire he give me and I'm go my Delar I ask my tire no good I buy new car last year my car age 1 year my tire warranty 3 years.how come my tire is no good .my dealership tell your tire is good.I didn't no why say pep boys your tire no good.very very bad Coustomar service.I request owner please you keeping better employee.and aging I requested Coustomar please please don't go .I lost my 250$ dollar my problem fixing other store only 25 $ .I Bullshit . Asshole.. cheater.. read more

Disappointed I even have to leave a review like this. I believe I have an obligation to others in my community to share when improprieties transpire, so that we can focus on supporting businesses who respect us. I showed up to this place around 5:20, close to closing, admittedly, but not last minute. To be fair, I didn't have any control over when/where I got a flat tire. I wandered around the store looking for assistance or someone who worked there, though it appeared as if no such person existed. Lastly, I saw a man staring at me awkwardly, he asked what I was doing and i told him that I had a flat tire and was wondering what options I had. I didn't know whether it could simply be patched or if I needed a replacement or what, regardless, he sent me to another counter where no one was present. I stood at the next counter for a couple of minutes until someone came in from the work bay. He asked what I needed and I explained. He looked at his watch and said "sorry, won't be able to do anything about that until tomorrow." Sort of surprised, i said "you can't even look at it to see if I can just patch it or something," to which he responded "no, you came in too late and I have a guy in there doing an alignment and that take quite a while." I asked politely again and he said I was SOL. By this time it was around 5:35, I asked another employee and that employee if they knew of anywhere nearby I could get a tire fixed and they all said no. I was quite annoyed because 1. This was a matter of safety, 2. While it was near closing time, it wasn't near enough to where everyone should have checked out. Here's where it gets ugly. I decide to shop around while I look on my phone for legitimate businesses that provide services. Suddenly, employees are cleaning individually packaged items, conveniently only in and around aisles I was looking at. I'd watch them staring at my every move and as I'd glance back they'd go back to pretending they weren't following me around the store. My one transgression apparently being that i was a youngish looking black male. As I made my way to the back of the store another employee decided took up the shift of following me, this time informing me that I needed to "wrap it up" as the store was soon closing. Well aware of what was going on, I decided to ignore him. This was at 5:40. About 5 minutes later, he came back and again told me I needed to "finish up, because were closing." I responded, "in 20 minutes right, seems like I have ample time to finish shopping." To which he said " ugh well uh my boss wants to close up early today." Now I'm not the smartest guy in the world, but I know that a nationwide retailer with over 9,000 stores reaching all the way to Puerto Rico is not just going to up and close 20 minutes early because the manager feels like it. By this point I was disgusted by not only the lack of effort on anyone's part to make so much as a minimal effort to assist me, but also the blatant discrimination towards someone who came in wanting/ needing to spend money to solve a problem. I kept shopping, and the guy would walk back every 3 minutes in an attempt to make me uncomfortable. Mind you, nothing was said to the other customers in the store and when he would walk by me he would yell "I know, I'm doing my best to deal with it." And "I know, I guess boss really wants to get us out on time today I'm trying everything I can." The irony in all of this is that I would imagine a majority of people hired by pep boys are minorities, especially in Los Angeles, though we should all remember that just because that's true, there exists degrees of self loathing and cultures within organizations that allow the seeds of prejudice and discrimination to persist. Finally he came over a last time and it was 5:55 and I had had enough of the repulsive interactions, I took my items to the front, noticed the other customers who continued to shop unbothered and lo and behold, not even a single employee at the registers. I waited there so long that the security guard had to go find me an associate to check out!! So much for that big push to get out of there on time? I spotted some items at the checkout I wanted to look at and by the time someone showed up let the other person go in front of me. At that time, I got an important call about a relative being hospitalized prompting me to quickly set my items down and take off, only to be followed by an associate who then followed me out and wrote my license plate number down. What I experienced here was disgusting, inexcusable and a damn good reason to recommend you probably just shop across the street at Autozone if you're a person of color. I shouldn't have to wear my college degree to get assistance. I urge anyone who has a choice not to shop here, support local small business and contact corporate if you were discriminated against. read more

Customer service are friendly and courteous. Details service explain and reasonable. Good work time frame and like the checklist on your vehicle. Sanitation on your car also being done. Thanks for great job. read more