The best customer service for all your banking needs. Sindhu…read morehelped me set up a special account which took much time. I appreciate her patience.

I've have several accounts with Webter bank for years, always in good standing. I went into the…read moreWethersfield branch yesterday to cash two checks against my good standing checking account for my son who is 15 and doesn't have an account. The total was for only $60 and I had plenty in my account. The teller, who was new, had no clue that if my son signs them over to me, I can cash them over against my good standing account. I had my account information, debit card, driver's licence. She asked the manager if I could cash the checks, and he said no, only deposit, which takes 2 days to clear. In principle, this would be fine. I could deposit them and then give him cash from my account. But that has never been the policy. I worked as a teller for years, and a good standing account, with clearly enough to cover the signed over checks, can have signed over checks cashed without the delayed depost. Plus, they didn't tell me what I knew, deposit in the ATM and the cash was immediately available. Either they're utterly ignorant of the bank policies and how to treat long standing customers, without any intent to help by directing us to the ATM to do what they couldn't, or they are selective in how they treat customers. Either way, I'll not use that branch again. And if it happens at my local branch, well...... they'll be at a loss of a longstanding customer. My other banks treat me as a valued customer.

This bank pretends its "America's Most Convenient Bank" - but don't believe it! They've just closed…read moremy "convenient" branch in Georgetown, CT due to lack of traffic. Nearest other is in Westport (where rich people are) - 10 miles away! Why they can't relocate to Ridgefield or Danbury idk! Now gotta find a new place to get cash w/out $fee$!.

Forget going to the Rocky Hill TD bank, I'm going to this one from now on! I had a terrible…read moreexperience (with the manager to boot) at the TD Bank on Cromwell Ave, but had to have some business still taken care of for my account, and I have to say, going to the Wethersfield TD was like night and day. Very professional, nice, quick, and answered all of my questions, and even made some helpful suggestions. I now feel more comfortable in leaving my money with them. Definitely go here to open a Roth, they know what they're doing.

Mercedes Alicea A…read morereal disappointment to be treated with prejudice and discrimination in this day and age. The tellers and desk representative looked at my settlement check for about half hour, I couldn't understand why if the check was drawn from the bank. When it finally dawned on me that the bankers were in disbelief that a Latina had a settlement check drawn on their bank.

This branch has absolutely the fastest, friendliest tellers around. They never lose patience with…read moretheir customers. Dawn always remembers me and what I always ask for.

BEWARE....Bank of America can sell your Debt if you default , They sell for pennys on the dollar to…read moredebt collectors that use any means to try and collect, the debt collectors dont have a reputation that they try to uphold, the whole practice is sketchy in my opinion

Had to come to the bank to review some of my accounts. Had the pleasure of working with Erika, a…read morerelationship manager. Quick and easy without an apt, which I appreciate. The building can be access from the Main Street and parking in the back a few minutes from the highway. Heard that some of the bankers are bilingual which is great for the population around the area.

I've been banking here for around 10 years, and always a pleasant experience. The tellers know you…read moreby name, know where you work, and are always friendly (Debbie & Elizabeth). Most recently, I opened a third account at this branch with Luciano, who was very friendly and assisted me with several other items also. There are some nice perks of having accounts here, ways to earn up to $20 per month just for direct deposits or transfers. They just renovated the inside when they switched to Santander, which was needed. It's now sleek and clean, with minimal decor, which looks nice. Plenty of parking, drive thru ATM. My entire family banks here and we will continue to do so!

Customer service is rude when opening a account.Disposition was surprising for a Credit Union that…read moreis owned by the members.Tellers are nice and treat customers with respect.

Swapped over a short time ago from MT, huge difference. It's been nothing but smooth sailing so…read morefar and I don't see any reason currently why it would change going forward

Went to this friendly bank today. Great service personable employees. Everyone was easy to deal…read morewith and knowledgeable about their work.

very knowledgeable Staff, i have been with dutch point for over 50 years. good loans and…read moremortgages.

Please stop taking my review down. It is from a customer who had a bank account there for over two…read moreyears. I am a real human that had a real problem with that and the problem was they are the only credit union/bank that says when you give authorization for somebody to pull money out of your account, they are not responsible for the amount they pull out story short I authorized accompany to take out $300 every week I would call every single week on a recorded line granting permission to take out 300 but then they would take out 600 or 900. Then when I go to Dutch point credit union they tell me that that is not the responsibility once you give someone access to your bank account, they could take out as much as they want. What !?!?! then with the attitude the lady at the Wethersfield branch asked me if I wanted to close my account or keep it open so of course I was frustrated and I said can I have my ID back? I will keep it open, but I got something for you. I'll let the Internet handle it and then my son I got banned from every branch. They called the police because it was a threat because I threatened to write a review online, which I did five minutes from leaving because like I said, I have been banking with them for a while now . So they knew that if they close my account that they would ruin peoples lives, so I promise you they will ruin your life. They will let people take as much money as they want out of your account and they will ruin your life. do not trust these people. I will post shots tomorrow to show you what I mean by taking more than they were supposed to then throw you in the negative and then I'm a single parent custody of my child does not care about your money .

Went to open an account at Chase Bank and everyone at the branch was super friendly! The person at…read morethe front desk, the branch manager and especially the woman who helped me open my account. Alejandra was the person who opened my account for me and was very pleasant, friendly & knowledgeable. She went above and beyond and also helped me get a student account to avoid extra fees :)

Wonderful customer service! Left Bank of America for Chase and will never look back.read more