Give Claire a raise! She is so kind and friendly! I always have a great experience at this location…read moreno matter what service I need. I would never bank anywhere else.

They make you wait in line. Then they forget you are there. Then you wait again. Then they forget…read moreabout you again. It's a great way to spend over an hour without actually getting in to get what you want done.

The absolute worst customer service during CoVID crisis. I totally understand the need for social…read moredistancing but these guys are out of control. No inside service without appointment. They don't answer their appointment line!!! It takes the 15-20 minutes per person to help the drive thru customers which is atrocious when it's obvious there are 5 people working inside. They're just using this as a reason to be lazy. Never wanted to ditch a financial institution so badly.

Closed the branch in Coupeville so have to drive into Oak Harbor (approx 20 miles). Drive through…read moreservices are as fast as they can be depending how many people are in line. They say you can call and make an appt to see a banker, but no one answers the phone... hopefully they will hire someone to deal with phones soon.

It is nice that they do shared branching as they are the only ones in the area that does so. I…read morewent in to obtain a cashier's check and paid for the check charge with cash and obviously the rest of the proceeds came out of my account. The teller seemed to have pressed a wrong keystroke when she issued the check and charged me again for the cashier's check. I am 20 miles away, do not feel it is worth my time to drive back there to dispute the $5.00 charge. So fair warning, plan to have the check charge withdrawn from your account and don't pay cash to process a shared branch cashier's check from Alaska USA Credit union.

The truth is, I don't actually bank with this particular credit union, I use BECU but this branch…read morein my home town allows me to bank through them for free. A great setup since the nearest BECU is almost 50 miles away. I've always received great service here. Whether I'm cashing a check or what-have-you ... no complaints. Clean space, nice people, the ATM always works. What else do I need in a bank?

I don't usually review a bank. But clearly this bank in…read moregeneral cannot manage themselves let alone a credit card system. They farm it out to Elan Financial. I had highly unusual login issues on a regular basis with a new card at a new bank that I recently had a loan with. Thought I should keep giving them my business. They have real people doing real people bad service filled with excuses like that manager is not in or she is on the way to another branch and not available. They are trying to manage a small bank network with busy chiefs and not so capable braves to use an old phrase. Nice people but poooooor results and ultimately no help. Stephanie the district manager could only agree with my criticism in code knowing that her employer has its head up its orifice! No results still so I threatened to close my credit card account with customer service immediately! They did me a favor as I don't owe them much and it's perhaps the worst banking App ever! I was hoping to transition my banking over to Peoples from my bigger banks but not now fie sure!

I used to get exceptional customer service at this branch but no so much anymore. I have had an…read moreonline banking problem and I even brought in my own computer to get it corrected. I am to contact IT myself and do what they want. You know what, I don't want to! I told you I do not know what a SNAP SHOT IS! Here is my solution....I opened an account at another institution and pay bills from there. Oh yes...to speak to the branch manager to ask about a retirement investment for an IRA rollover...even though he is there(on the phone), I have to make an appointment. I am here NOW...I have money now! I am just not that important a customer!

Our experiencing in securing a loan with Bank of the Pacific was excellent. Our loan officer Stacy…read morewas fantastic. She was very knowledgeable, was proactive and communicated with the appropriate people and businesses well. Without her, buying and selling our house could've been a lot more stressful.

From the owner: At Bank of the Pacific, the words "neighbor" and "hometown" are not just words. We get to know your…read morestory and invest in the communities we serve. We have more than 50 years' experience in the Pacific Northwest. Our focus on community and commitment to our employees and customers is what defines us. We're a full-service bank. We offer personal checking, savings, loans, and investment accounts. We also offer business loans and products, merchant services, treasury management services, and small and large commercial loans. We are an SBA-preferred lender.

WaFed in LaConner feels like a small hometown bank. Always friendly and accommodating. They make a…read morepoint of knowing their customer's names. You don't get that much anymore in this digital age so it's refreshing. Thanks WaFed LaConner!

From the owner: WaFd Bank is located at 620 Morris St, La Conner, WA, 98257…read more We serve communities across nine western states with more than 200 branches and thousands of fee-free ATMs. We've been helping our neighbors thrive for almost 110 years. WaFd Bank is also an SBA preferred lender. As a full service commercial bank, we offer a variety of checking and savings accounts and business banking from large corporations to small businesses. While we offer the latest in digital banking tools, we know relationships matter. We are here to earn your business through straightforward solutions across all platforms. See why Newsweek awarded us Best Big Bank three years in a row. Member FDIC.