Highly recommended for their service and professionalism. Whenever I had a question or needed…read moreassistance Dean or his team were always there. They helped us buy our home on Whidbey Island where not just the deer but our grandkids come to play

Was impressed with Dean and Naomi. Diligent and very good communication skills; and they strive…read moreto provide exceptional customer service . When I said I was not comfortable doing something, she quickly provided a solution. Dean would answer my phone call after hours. Very professional. Highly recommended.

I refinanced my auto loan with this bank simply because I wanted to lower my interest rate. Now I'm…read morewishing I had contacted my original lender, Ally, because they were so much easier to work with. These people screwed up my very first payment, resulting in a credit hit that almost sabotaged my first attempt at buying a house. And anytime I go to use the website, the absurd password strength rules make it a major hassle to log in. And you can't even pay online through their site. A bank, that doesn't take payments online. Let that sink in. I have account with several other banks/lenders, and never has anything been this much of a pain in the rear to administer. Do yourself a favor and go with a bigger fish. Nice people don't make up for lousy support.

Not great customer service, and had an issue with fraud after only banking with them for two weeksread more

This was the smoothest and most professional home purchase I have ever been a part of. I'm saying…read morethis as a former home loan officer myself, and a veteran real estate investor. Brett was able to capably and efficiently handle the process for my home and I will be working with him on all real estate purchases going forward. I can't recommend his services highly enough. If you are thinking about buying a home, this is the person you should be talking to.

Brett made all steps super smooth. Thanks to Brett our home loan application was processed without…read moreany complications and in a timely manner.

Honest, friendly, and awesome! Always has a great smile and easy to talk to. Makes me feel at home.read more

From the owner: Friendly, honestly, service for those looking to buy or sale a home. It’s my goal to find you the…read moreperfect home or get you what you want out of your sale. I work with great mortgage brokers who can help secure the best loan for you and your family. Feel free to contact me today to see how I can help.

People's Bank has great offers but then they refuse to honor them. I've never had a bank that…read moreliterally makes it impossible to deposit money as most of their branches have withdrawal only ATMs. Stay away from this bank, and any enticing offers they may have. Just sad because the people seem nice. I'd give them zero starts if I could.

I really like BECU; they refund your ATM fees. I lost my debit card and as always they provided me…read morewith prompt friendly service when I went in for a replacement. I always recommend them to my friends and family.

I've been with BECU for over 20 years, no problems. However, today I found out my visa credit…read morelimit went from $5000 to $500 after raising my credit score to 815. I called customer care, they said there's a letter in the mail explaining. No recourse but to reapply. What's the point building your limit and score when someone can just take it away arbitrarily! The person on the phone did not have much information or access to the letter. The complaint department was not available either.