I refinanced my auto loan with this bank simply because I wanted to lower my interest rate. Now I'm…read morewishing I had contacted my original lender, Ally, because they were so much easier to work with. These people screwed up my very first payment, resulting in a credit hit that almost sabotaged my first attempt at buying a house. And anytime I go to use the website, the absurd password strength rules make it a major hassle to log in. And you can't even pay online through their site. A bank, that doesn't take payments online. Let that sink in. I have account with several other banks/lenders, and never has anything been this much of a pain in the rear to administer. Do yourself a favor and go with a bigger fish. Nice people don't make up for lousy support.

Not great customer service, and had an issue with fraud after only banking with them for two weeksread more

Highly recommended for their service and professionalism. Whenever I had a question or needed…read moreassistance Dean or his team were always there. They helped us buy our home on Whidbey Island where not just the deer but our grandkids come to play

Was impressed with Dean and Naomi. Diligent and very good communication skills; and they strive…read moreto provide exceptional customer service . When I said I was not comfortable doing something, she quickly provided a solution. Dean would answer my phone call after hours. Very professional. Highly recommended.

cannot stand the nee app. balance is to SMALL, card control is ridiculous, it use to be so easy and…read morefast. seriously sometimes things do t need to be changed

20 years customer...never considered changing because of excellent accommodating customer service!read more

Honest, friendly, and awesome! Always has a great smile and easy to talk to. Makes me feel at home.read more

From the owner: Friendly, honestly, service for those looking to buy or sale a home. It’s my goal to find you the…read moreperfect home or get you what you want out of your sale. I work with great mortgage brokers who can help secure the best loan for you and your family. Feel free to contact me today to see how I can help.

Working with Layla was amazing. As first-time home-buyers, we were nervous as all get out and she…read morewas so patient and positive. She's a really great listener and communicator, always available to answer questions clearly and honestly. She lives locally and is totally tuned into the local market. She understood what we were looking for and what our budget was like, and she helped us to navigate a very tight market. We felt like she was on our team and rooting for us every step of the way, from initial search through to closing. The rest of the team at Laurie's agency was great too. I loved being able to select and support a local company operated by a team of talented women. I would recommend Layla, Laurie, and their fellow staff to anyone in a heartbeat!

We were highly impressed by the service provided by Jenni Durgin. She was very quick to respond,…read morehighly knowledgeable and efficient, and very easy to work with. We had an absolutely fabulous experience!