We had to use them because of a staffing crisis. Most of the people that were scheduled to assist us, never showed up.
The ones that did- 1 out of 5 was a decent employee. The rest were consistently unprofessional.
The week that we had to stop using the staffing agency, we let the agency staff know what day would be their last day with us and expressed our gratitude and offered recommendation letters for their future positions. They trashed our dining room and left it a mess for the next shift- walking off the job before the shift was over.
Obviously, don't use a staffing agency if you can help it. but if you must use one, look elsewhere. Even the billing department from the facility was unnecessarily rude. That's how you guarantee no future business.
I'm very thankful our hiring crisis is over, and in the future, its more peace of mind for me to work a 12 hour shift than to try to use this agency. read more
