Seeing celebrities is awesome. Being cramped in small walkways with no way to move, having only one elevator for people who cannot walk stairs, having no directions on where to go, having everything spread out with no coordination or explanation, and being yelled at by the volunteers too? Not awesome. read more

Major disappointment. Stand in line for hours due to disorganization and finally end up in an underwhelming floor of vendors. Waste of time and effort to attend. If you have nothing planned for hours then come and join everyone in line for a lame con. One can get into Dragon Con in less time. Pensacon has really gone downhill since first starting. Guest services are not a priority, even the line coordinator said it wasn't worth the wait for what is inside. read more

Worst convention I've ever attended. Just a lot of waiting in lines. Wait in line for 1.5 hours to get in (I purchased tickets beforehand to avoid that sort of thing). Then once you're in, there's more lines. For everything! Another half-hour line to get down to the (very underwhelming) vendor floor. Also long lines for the food vendors, who ran out around 3PM. Honestly, the best part of the con was the other paying customers. Saw a lot of great cosplay, and everyone was really nice. The event was just really disappointing. Based on the turnout for the event, there's clearly an appetite for this sort of event in the Panhandle. Unfortunately the Pensacon organizers are incapable of managing that event or holding it in a location appropriately sized for the number of people looking to attend. From looking at other reviews, it seems that these issues are endemic to this event for years past. I won't be giving them another chance. read more

I just read some of these reviews and Misery sure does Love Company! I thought this was a great Comic Con. I have been collecting autographs for over 30 years and going to Comic Cons for over 20 years and this show has always been one of my favorites. There is always going to be lines and waiting. Pensacon always has great guests and usually double to triple the amount of celebrities that other cons have. I had a great experience with one of your management team Saturday morning. I wish I got her name to let her know how amazing the help she gave us, my stepson and me. I think you do a great job and I will be there every year! read more

I sent a message through Pensacon's site regarding several issues on 2/19/2022 and did not receive a reply for several days, so reached out on messenger with the same issues. Here is what I wrote, "There were several issues, the first being how long the will-call line was. We waited an hour and a half before I started looking for someone to help because my mother is legally disabled. The first person did not help, the second person told me "I don't know how I can help you" and turned her back on me. Finally, the third person guided us to a priority line (that we didn't even know existed) for folks with disabilities. We had to wait another hour and a half after entry for the photo opp because they were running so far behind as well. It was an overall bad first time experience. Additionally, on Monday I saw that Pensacon was offering free entry on Sunday for Saturday ticket holders that we were unable to take advantage of because, firstly, we didn't know about, and secondly, we wouldn't have driven another hour each way to attend." Their response: "We're sorry you had a bad experience, but you used your tickets and received your photo op. Please see our ticket purchase FAQ. We do not offer refunds. Thanks." Are you kidding me? Way to take care of your customers. They caused this issue with poor planning and direction, flagrantly disregarded the issue of my mother being disabled and standing for so long, and the fact we could not come back for free entry on Sunday. I work in hospitality and, under normal circumstances, we don't give refunds either, but there are always exceptions for certain situations. Unacceptable. read more

Pensacon was a huge disappointment! All you're paying for is to stand in line. Over an hour to get your wristband with a ticket you bought online, while people buying tickets there were allowed right in. Missed the first art panel. Vendors were a disappointment once you got to them after weaving your way down through the seats. Bought something to eat but there was nowhere to sit. Had to walk to the other side of the floor through crowd and walk up the stairs and another quarter of the way around to find a place to sit (if you have knee problems don't try it). Then waited for at least 20 minutes for one of the two trolleys to go see Jim Butcher at The Little Theater several blocks away. Told me they had reached capacity. The trolley was at least 30 people over capacity! Walked out and walked to my car which was a 20 minute walk because there is almost no parking available near the center. Would never recommend and would never bother going again. Waste of money! read more