Mr. Charlie and his crew did a lot of work for us, remodeling kitchens and bathrooms, painting,…read moreetc. On time, on budget, and I was amazed how neat they were. They are not cheap but we understand that skilled experienced tradesmen charge for their expertise, but they are realistic. And they stand behind their work. Always polite, patient to explain what needs to be done and what options are possible, and they stand behind their work. We waited a while to get on their schedules as they are very busy but they are worth the wait. Will positively use them again.

After being stood up by two other plumbing companies in the area I finally had a good experience…read morewith Nichols. I called and they set me up an appointment that wasn't too far out. A few days before the appointment they called to confirm. The day of the appointment they had a cancellation and I received a phone call and they came earlier than the scheduled appointment which was great. They installed us a new hot water baseboard heater. Excellent communication and they did great work. My go to plumber from here on out.

I have used Nichols Plumbing over the years several times and all encounters were very positive. In…read moremy latest encounter, I had tackled replacing a faulty garbage disposal myself. All went well until I had to connect the discharge tube to the waste pipe. It was an inch off. I called Nichols and they made an appointment for me THE NEXT MORNING. When they came, the work was done very quickly and the amount they charged me was embarrassingly low.

Anthony responded to my email with an availability date. Called the day before with the time and…read morewas here promptly. Anthony repaired the freezer fan. He gave us info on the stove oven operation. He replaced the rollers and seal on the dryer. Then he advised the washer was on borrowed time. His repair estimate would exceed the cost for a replacement washer. We are still using it judiciously. Anthony gave us a recommended vendor who sells repaired kitchen appliances that would suffice to replace the washer at a resonable cost. We reside at seasonal property for 5 months so our desire to keeps repairs and replacment costs to a minimum. Thank you Anthony. You are on my call list when I need you again.

Anthony came to our house to fix our washing machine. It was a tough job, in a small space, but he…read moreexplained the issues in detail and was quick to fix them. I can't say enough about how efficient and pleasant he was to work with. I give this service a 5 star rating since I think he did a great job and I would be happy to have him in the future if need be.

We have purchased a number of appliances from Brown's. Great, prompt service. Excellent productsread more

Dishonest scammers! Had the service team come out to replace the insulation in my stove (which they…read moresaid they do when I stopped in to ask in person) but they didn't have the replacement insulation with them when they came. Instead of calling me or saying they can't when I made the appointment, they showed up knowing they couldn't do any work and charged me $140 for the service call. Waste of time and money for absolutely nothing! While at my house they told me I could order stove insulation on Amazon and cut it to size, which tells that it's a universal standard and not some unique part for my stove. They either didn't want to do the work so they said they didn't have it so they could go home early, or they knew in advance so they could scam me. Can't believe how dishonest this local business is. And the cherry on top is they said they would call me in the morning to give me an estimated time of when they would come but I never got a call. I called them around 11 to find out and they said between 2-4, they showed at 4:15. I waited all day for them just to be scammed This happened 3 months ago and today they sent me an invoice for service. I called and spoke with a woman over in finance, explained what happened, told her the credit card company agreed with me and refunded me, and she said they will never do business with me again and hung up on me... as if I would ever go to them again lol

Never returned a call but answer machine says God Bless so we trusted them. Oh well thank God for…read moreothers.

Great service. I'm really happy with the work and Price. Definitely would recommend them to others.read more

We had a great experience yesterday when we used Penobscot Appliance Repair. Ethan was very…read moreknowledgeable about why our refrigerator had stopped working. He had it back up and running by the end of the day. I would highly recommend this repair company.

I've had three interactions with this company, none good. The first was a couple of years ago when…read moreKitchenaid sent one of their repairmen out to service my dishwasher, which wasn't cleaning properly. The repairman said something about the pump was made in Mexico when it should have been the one from China -- or maybe vice versa -- and replaced it. It still didn't clean properly, but it seemed better. To be fair, though, this was likely not Penobscot Appliance Repairs' fault -- I think the dishwasher itself is a lemon. Over the intervening time, it's gone downhill to the point that it now puts dirt on glasses that had only water in them. I complained to Kitchenaid, showing them pictures of the dishes, and they sent the same guy out again. This time, I had to offer to loan him a mask to shame him into wearing one inside; he didn't seem to be too fond of that, but I'm not too fond of getting sick, either. After looking the dishwasher over, he reset the controller, but said it was operating as designed. I might have opined a couple of times that it was a piece of crap, then, if that is how it was designed. He, unprompted by any prior comment on any related subject, told me it was "my president's" fault -- that Obama's water regulations were to blame, and that Obama had never done anything good for me. I suggested in defense that perhaps a clean world was better than clean dishes, but tried to steer the conversation back to the actual problem at hand. The dishwasher ran one load of dishes after he left -- leaving crud on the dishes as usual -- then died. Now it doesn't drain, so it can't run. Kitchenaid arranged another service call, on their dime again, to have the guy come back and fix it. After waiting all morning this morning, he didn't show--turns out he'd refused the repair order, I found out from Kitchenaid later. Guess he didn't like wearing a mask? Afraid he'd get Obama-cooties? I really wouldn't recommend this company. Oh, and I went to Lowes and bought a new Bosch dishwasher to replace my 3 or so year old Kitchenaid. Live and learn!

Chris has been our reliable service repair guy for years. He has helped us with a stand-alone…read morefreezer, our ice-maker, and our oven. He shows up when he says he will, and does a great job! I feel very comfortable having him in my home. When we needed a part for our oven right before Thanksgiving, he came over as soon as the part was delivered to install it. I wouldn't call anyone else for my repairs and service!

Chris has been to our home a few times. He has fixed our dishwasher, the ice maker in our freezer…read moreand our noisy dryer. He was honest, knowledgeable and fair with pricing. Always showed up when he said he would. We will use him again for appliance repair.

If Chris and Amanda's lawn care service is as top notch as their snow removal, you can't go wrong!…read more My husband and I are very pleased with the job they do with no reservations about referring them.

Never called me back when I was looking for lawn care, bad impression ,it would have been nice to…read morelet ma know if they were booked solid as an other company told me