My key snapped halfway in my car door and no one could help. Jim came out and said it was an easy…read morejob. He had a new key cut for me and made it possible for me to be driving again in 30 minutes. Great guy and great business.

Jim is the kindest, most conscientious and considerate person I've met in a long time! His word is…read morehis bond. Despite working a full day in 90 degree weather he came out to help us the same day we called (which we totally didn't expect). Before he left he gave us one of his business cards and said that if the door installer didn't fix the problem we were to let him know - he would follow up and get the job done. His prices were more than reasonable and he was very personable as well. You know know when you'll need a locksmith but the next time I do I know I can count on Jim - bravo!

This was my first time shopping here. I haven't even heard of this place prior to my visit here. I…read morewas looking for a particular type of drill and bits that no one else had in stock or could even get. The place is a little more difficult to find than I expected and the gps took me no where near the actual location. Thankfully I followed my instincts and used an actual map book to find it. It is in more of a residential neighborhood which I was not expecting. When I did find it. I was pleasantly surprised by the amount of stock and the knowledge of the gentleman at the counter. He helped me find what I was looking for at a fair price and I was on my way. I have been telling friends about this since that day. I have even recently called there with a question and I was pleasantly surprised when he determined that I didn't need to spend big money on a machine that I expected to need. He made a recommendation that not only saved my company a large sum of cash but helped us move in the right direction with this current project. I highly recommend this store to anyone looking to make a power tool or accessory purchase. I can't speak for the tool services department as I am the one that repairs and maintains our equipment.

Great selection of Milwaukee and knipex! I stopped in on my travels last month and the staff was…read moregreat along with the fantastic selection!

Wow, this place is great. The staff is friendly and knowledgeable, and I don't see anyone beating…read moretheir prices. I will never buy trim from Home Depot again! I spent less than $200 on enough trim for my entire basement, whereas I spent the same amount on one bathroom at Home Depot last year.... Very grateful to the person who sent me to Kirby's.

This business is great! I was in a bind and needed a 'unique' floor done ASAP. On my own, I was…read moreunable to get anyone interested. With Kirby's help, a contractor was found and the work was done when I needed it done. Great people to work with! Very knowledgeable on local tradesman.

My first experience here was when I was hosting a barbecue with a garden club. The staff was super…read moresupportive of our club being there and very nice and interested in learning more. We're lucky to have the space! The second experience I had was when my husband rented a cherry picker. we were told it was going to be delivered to our house on a Saturday but it never came. we called the store to follow up and they told us that it would be delivered after the employee had dinner with his family, which wasn't an issue because we were planning on it the next day. Dinner came and went with no delivery. The next morning, we were hopeful the cherry picker would be delivered the following day. Unfortunately, it never came and we had to follow up. Luckily, they were very communicative and refunded our money.

Took the lawn tractor I bought from Hornung's a couple years ago today for a repair. It's mowing…read moreseason so I suspected a significant delay but instead I was told that they didn't care that I bought it from them, they won't taking any repairs from anyone. Wow! That's lousy customer service!!!. Had they told me when I bought it that I was on my own for repairs I would have purchased elsewhere. Very disappointed!!!