We used Peninsula Party Rentals for an event and they provided great communication and follow through. I would highly recommend Peninsula Party Rentals and I would use them again. read more

Super easy experience and fairly priced. Just use their website to choose what you like, they'll call you to confirm your order, and then you pay over the phone. $100 minimum for shipping option (drop-off and pick-up), and not only were they on time but a little early. All the equipment was clean and ready to use. 10/10 experience. Thanks for making event planning as smooth as possible! read more

Peninsula Party Rentals were GREAT to work with! We only needed about 20 chairs and a few high top tables- and it was difficult to find a place that would rent without a minimum spend. I'm so glad we found Peninusla Party Rentals! We could order the amount we needed and were able to pick up from their location in Palo Alto without any problem. Really nice people! I'd use them again without any hesitation! read more

I have used Peninsula Party for years now and I can't recommend them enough. We used Peninsula Party for our children's birthday party and were incredibly impressed with their service! We rented tables and chairs, and the entire process, from booking to pickup and drop-off, was seamless (thank you Alicia!). Their team was efficient and professional during both the delivery and collection of the rentals. Everything was handled quickly and with care, making the setup and cleanup of the party much easier for us. The tables and chairs were in excellent condition and perfectly suited our needs. Peninsula Party provided excellent service, and I would highly recommend them for any party rental needs. Their efficiency and reliability made a significant difference in the smooth running of our event. Thank you, Peninsula Party! Here's my 4/27/2024 review: Really highly recommend : for the game changer in my son's birthday game, and a way to WOW your party guests and deliver an epic party. Very reasonable costs. So I actually booked a few days ( aka. very last minute ) before the event in desperation to find an activity for the party, and they were responsive and patient with my multiple change requests. They squeezed me in despite having 13 other events booked the same day, so long as they could deliver 7-8 AM, with pickup 5-6 PM. The delivery men Angel and Jose are really fantastic and helpful. They showed up right on time around 7:45 AM and moved extremely efficiently a bouncy house, chairs, tables, and balloons to the party area. I was in awe how fast and expertly they move all the equipment, and they went the extra mile to figure out best spot to position everything and taught me how to inflate the bouncy house, which they inflated to make sure everything was good before they left. I was very impressed with their delivery and pickup, they're like ninjas and get it done like a machine. Fun fact: you get the bouncy house all day. Definitely will be using them again. My guests really had a blast and it couldn't have happened without the rentals. read more

I wasn't impressed with the level of customer service, so I didn't even end up using them. I called to get a quote and rather than providing me a written quote the customer service representative told me the price of each and every item which I then had to write down and calculate the costs myself. In the background, I could hear kids screaming. All of the other rental places I called happily emailed me a written quote along with delivery terms, conditions, and expectations. I was disappointed with the overall level of service. read more

I have been hiring The Party Helpers for all my parties for the last 7 years. They are super easy to work with. I order online, confirm and pay over the phone and they take care of the rest! They are always on time, and their rentals (chairs, tables, canopies, dinnerware and cutlery) are all in great condition. They give great and reliable service. I will definitely recommend them to anybody who is having a party! read more

Great rental! We rented a 4-in 1 combo. It fit a lot of kids and it was a hit at the party for a 6 year old. The guys were right on time, set it up inside a gym we rented within like 15 minutes. They came back about 12 min later than they originally said but no big deal. They took down everything quickly and was on their way. Would definitely recommend. The bounce house was in great shape and clean. One thing to note: they give a 1 hour window for set up, but given we had strict time requirements for the venue I paid $100 for a 'guaranteed set up arrival time' on the dot. This $100 extra fee did end up making them more expensive than others but I was in a pinch and they at least answer their phones consistently when you call. read more

Peninsula Party Rentals - 4 in 1 combo - Party Equipment Rentals Near Me - Mountain View, California

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Rented a few tables from them and had nothing but a positive experience. Super friendly and accommodating from start to finish. As for the quality of their rentals, i can only speak to their tables, but they were high quality with heavy duty fold out locks. Especially for what seemed like a reasonable price. This is definitely the crew I will continue to go to for my party rental needs in the future. read more

Ordered some chairs and a table. The process was fast and easy no fuss. Quality chairs. Appreciate the service.

Need a bouncy house? These folks can make it happen during covid, they are responsive, helpful and are punctual. Quick call few days before event, can you do this day from this time to this time, yes, which jumper did you want? What did you have available? If you are in a remote location or at a park request for the generator it will save you time and hassle of trying to find an outlet that will reach Other then that these folks are helpful, friendly, punctual. They make it happen for all kid parties, all smiles from the kiddos, cousins, and family friends. Definitely recommend you use this vendor Jumpers ***** Price $$ depends on jumper and if you get a generator Service ***** Ambiance ***** stage it where you want they are happy to place the jumper where you want read more

Great service - we rented dishes, glasses, and flatware for a dinner party. Friendly on the phone, easy delivery and pick up. Will definitely use them again. read more

First time renting from here and I'll be a returning customer. Their website is easy to navigate and you can make reservations online. I put in my order and received a phone call to confirm the same day within a couple of hours. The site doesn't take card but they do that over the phone during the confirmation process. Alicia was helpful and even sent me an updated invoice the moment our phone call was over. I was also given a follow up phone call before the reservation and drop off time, I couldnt answer so they left a voicemail and then charged my card and notified me via email. This process was by far the smoothest transaction I've had with any rental place. I wasn't present during the drop off delivery process but from what I was told: it was easy and simple. They arrived within the time frame that they said they would. Delivery guys set up the tents and even offered to set the tables (which we didn't need). Pick up was easy too and I was present. Received a text with an estimated arrival time so I had everything set to go. Two of them arrived and took everything within a couple of minutes, fast and efficient! They even took care to make sure they didn't knock into the side of the house or fence. Overall, the quality of everything was beyond what I expected. No broken chairs or tables, they were in great shape. The tents were in great condition as well. They even had cement buckets added so they wouldn't fly away (which helped because it was windy!). They're honest about their pricing from the start and they let you of any price additions before adjusting your invoice. Great communication from their staff. Generally a great experience. read more

Peninsula Party Rentals - White plastic folding chairs and tables (6'). Canopies (not pictured) were 10x10. - Party Equipment Rentals Near Me - Mountain View, California

Had a great experience with renting a big jumper house for my daughter's birthday. Rescheduling due to rain wasn't a problem and the crew came earlier than booked to set up which was super appreciated. The crew was efficient with both setup and takedown. And the jumper house was awesomely large, big enough for seven kids to play around in. read more

Peninsula Party Rentals - Princess big jumper - Party Equipment Rentals Near Me - Mountain View, California

Kind, friendly, and good prices! They have a wide range of supplies. Highly recommend for party rentals! I've used them several times and have never been disappointed. read more

I called two days prior to my daughters birthday and they were able to accommodate a last minute order. The guys set up the bouncy house quickly and the kiddos were jumping away! Coordinating with the front office was easy. At the end of the day, the workers came, took down the bouncy house quickly I will use them again. read more

Peninsula Party Rentals - Bounce house - Party Equipment Rentals Near Me - Mountain View, California

They never came back to pick up the rental items! My husband waited 2 extra hours past the end of the pickup window. He waited out on the street in front of the venue with all the items (tables and chairs) since the venue was closed. Finally he went to the main office and told them what happened. They told us we could just leave, and as far as we know the driver never showed up! My husband had to miss the rest of our daughter's birthday because he was waiting for the AWOL driver. They were also late dropping the items off (15 min past the delivery window). Also my original quote online was for a specified amount that included free delivery. But when they called to charge my credit card the amount was $50 higher. They told me their website was out of date and the delivery was not free as advertised. I sent them an email after our event to complain about what happened and they never got in touch with me. That was a week ago. Never using this company again. All around a negative experience. Won't be using them again. read more

Overall a great experience for what I needed. I ordered two 10x10 canopies, two heaters, a table, and 10 chairs. The person on the phone was friendly and I quickly got a quote via email. Payment was easy online. The delivery and setup (totally worth the extra small charge) was on time and well done. My only complaint is that the pickup window was 8 hours long and they still arrived outside the window (late). But the crew was friendly and efficient. However, I will definitely contact them again for future rental needs. read more

We've used Peninsula Party Rentals for our bouncy houses for the last 2 years and they've always been very easy to work with. I've rented the 4 in 1 combo, which is always a hit with the kids. One time we also rented the 4 in 1 that was a Disney Princess castle - super bold and dramatic, but very fun. The delivery team is always courteous and professional - they even remembered us from previous orders. This last rental we also included some table and chairs, and everything was as expected. They are our go-to company for party rentals and I would recommend them to anyone. read more

They showed up on time. They were very nice, friendly and helpful. The set up the tables and chairs exactly where we wanted them. They were very pleasant to work with. read more

I rented tables chairs and patio heaters from them. Inez was super communicative and easy to work with. Made it so easy and everything was delivered and picked up with no issues. However they don't do set up if that's a deal breaker for you. Would use again for sure. read more

UPDATED ON OCTOBER 9, 2019 I received a phone call from my mother trying to rent chafing dishes from them. However, she was told by the company that they would not rent it out to her because of the bad yelp review I wrote (yelp review from previous experience is below). I called to ask why she couldn't be accommodated and I was told by the owner that in his exact words "why would we want to rent anything out to your family when you gave us a bad yelp review." I then told him that my bad yelp review has nothing to do with any of my family that tries to rent from his company. He then told me in his exact words "how about it you delete your review I will help any of your family members". I told him that I didn't hear from him after I had my complaint over a year ago. He has been nothing more than rude and unprofessional. As you can see from other reviews on here, this company hasn't been professional. I don't understand why I would have to keep trying to call and be compensated when it wasn't my fault from the very beginning. I still don't recommend this party rental place. It's been over a year later and the last email I was sent never received an email back, and the email was written last year. I'M MORE THAN WILLING TO GO BACK TO MY BANK STATEMENTS TO SHOW THERE WAS NO REFUND AND EMAILS OF US CONVERSING TRYING TO MAKE IT SEEM LIKE I DIDN'T UNDERSTAND THEIR TERMS AND CONDITIONS. ALSO, IT WILL SHOW AFTER I RESPONDED TO HIS EMAIL I DIDN'T RECEIVE ANYTHING BACK. I am a very easy person to work with and I understand when things can't be compensated, but like I keep saying, the owner was rude and again the whole situation was not my fault! Review below was written 7 months ago.. I am very unsatisfied with the lack of communication from this place. This place is cheap and that's the only thing I like, but when I had a complaint it took forever for the owner to get back to me. I had to call back and was told the owner went on vacation and that he would contact me when he arrived back. However, I did not receive a response. I finally got an email back a month later from the owner telling me he wouldn't be able to give me any kind of refund. I was waiting at the park where I was having my baby shower for over and hour because their truck had broken down. I had the park rangers harassing my family and I to leave because they did not notify me early enough that the truck broke down. I had the park rangers telling me I needed to pack all the table and chairs I had borrowed. It was not my responsibility to pack anything! I was also charged for chairs but never received a new invoice. By law if you're not sent an invoice for something and it is charged to your card without a new invoice it's illegal. It means they charged my card illegally. I stayed in an email that it was illegal to charge me anything without sending me legal documentation that I was going to be charged in a new invoice. I was also told that I was not charged a $30 delivery fee, but as I looked on my bank statement I never received it back to my card. The owners name is Chano Zavala. All this company cares about is getting your money. I would stay away from this place. I ALSO THINK IS FUNNY THAT THE OWNER WOULD REPLY TO MY NEGATIVE REVIEW SAYING I WOULD HAVE SOMEONE CALL IN TO USE THEIR SERVICES FOR ME WHEN MY MOTHER HAD NO IDEA I LEFT THEM SUCH A NEGATIVE REVIEW. WHEN MY MOTHER REALIZED THAT I HAD A BAD REVIEW SHE TOLD ME THAT SHE WOULDN'T HAVE CALLED. WHICH IS WHY WE WENT ELSE WHERE FOR WHAT WE NEEDED. I HAVE ALSO ADDED PICTURES OF THE EMAILS THAT WERE SENT BACK AND FORTH BETWEEN US. You'll also see that it took him OVER A MONTH to respond and then there was no response later. read more

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I hired peninsula party rentals for my daughter's first birthday event that took place at the Santa Teresa Golf Course. I rented a cotton candy machine and I would definitely recommend the option that includes the cart, supplies, and bubble wrap. Please note that the delivery and pick up fee is an additional $45. The cotton candy machine was a hit!! They were easy to use and fast. The delivery was smooth and the deliverer was really nice. He even picked up our cotton candy machine from the U-Haul truck we rented when we accidentally put it in at the time of cleanup. They were on time with the delivery and pick up service which made everything go smoothly. The only reasoning for the drop in one star would be because of the staff I was working with at the front desk. I tried calling them for three days leading up to the event with no answer and one of the receptionist was very short when I called them back in May. Overall, in regards to just the cotton candy machine since that's the only thing I rented from, I would highly recommend their service. read more

Peninsula Party Rentals - Party Equipment Rentals Near Me - Mountain View, California

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Great service and responsive . Easy to work with , added stuff till last min and they did it with no problem. Timing was a bit off but giving the traffic I can't put the full Blair on them. read more

I rented tables, chairs, silverware, plates, coffee sets, and cloth napkins. Everything was in great condition and properly packed and wrapped. The only scratches were on the chairs, which is expected since they get stacked and transported and what not. They delivered on time and picked up on time. I got several quotes, and theirs was the cheapest. We weren't home when they picked up, but they had no issues finding everything and taking it. I also called two days before to cancel an item with no issue. read more

Pls!!!!!! Do Not Order from hereeeeeee!!!! They will rip you off!!!! My mom's birthday last year we were trying to look for an affordable place to rent our tent, chairs & tables from & I came across Peninsula we paid $617.81 for something that is sooooo not worth it!!!!! It's crazyyyy because we have more than 30 people that attended our moms birthday but the tent can only fit 10 people !!! I pray & hope this business close down!!!!!! read more

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My team held a corporate happy hour for 100 people, and the Peninsula Party Rentals team was fantastic throughout the entire process! They were able to answer my questions every time I called -- from "do you have coatracks?" to "can I change my order?" -- and were great to communicate with. If something isn't listed on their website or if you can't find it, give them a quick call and chances are they'll have what you need. They delivered all the equipment in under 15 min! Both for drop-off and pick-up they sent a text ahead of time saying they were on their way, which helped on my end with planning to meet them when need be. We'll definitely be using Peninsula Party Rentals for our future events! read more

Peninsula Party Rental came through for me several times! I needed linens in a hurry and they took care of me! Thanks to Inez and her staff, I was in an out in minutes! I needed linens at a time when most rental stores would have been closed. Peninsula Party Rentals saved me! Linens is the main thing that highlights the food, drink, table and decor! I was thankful for them to be open till 6. One time, I wasn't able to get there till 6:20, Inez was there! Customer service is outstanding! They will take care of you! read more

I tried to get a quote twice. I called them, they told me that they were busy, but that they would return my call. They did and while I was explaining my event and the equipment I needed, they said someone walked in the store and asked me to see their website (again) and told me that they would call me back again. I told them I knew exactly what I wanted and was interested in contiuing the conversation to get a quote. I also asked what if when they call me back another customer walks in and we are interrupted again, they said this is how the operate their business now because they are too busy. I told them I was a serious customer and they said OK and hang up. And that was it. I am not sure they would provide the quality of service I am looking for in terms of their customer focus. I am disappointed. read more

We rented a large canopy and the sales rep, Alicia, told us we needed to use 8 concrete ballasts to secure the canopy. When Leo, the driver, arrived, he suggested that we can just use 4 concrete ballasts since it wasn't windy that day and it would be easier and less work for them to bring out the 4 additional ones and we had agreed. The following day on a Sunday, I emailed the company to request a refund since I was charged for the full 8 concrete ballasts. I hadn't heard back from them in a few days, so I called on Wednesday to follow up on the email. At first, Alicia was hesitant about giving me a refund and scolded me saying, "You should have contacted us right away about this." I then told her that I emailed her the following day and she said she would confirm with Leo about how many concrete ballasts were used. She calls me back and says that the company will refund me but I would be charged a 20% restocking fee. I personally thought that it was unfair to be charged a restocking fee since it was suggested to us by Leo that we didn't need the 4 additional ballasts. I contacted Leo myself and he said he would let the company know not to charge me the restocking fee and he apologized for the inconvenience. We rented their equipment on 8/19/23. To this day, I still haven't received a refund. I'm giving 2 stars because the equipment arrived on time and Leo did a great job setting everything up. read more

Professional assistance over the phone and the guys that delivered the tables, chairs and jumper were very professional, helpful and polite. Those two went above and beyond great customer service! Will be ordering again for future parties! Thanks for the amazing service! read more

Great customer service and affordable prices! Alicia was extremely helpful and patient with all of my questions before making my reservation for my sons party. Delivery and pick up was free of charge since we were in the local area. Leo texted 15 mins prior to arriving so it was seamless for both delivery and pick up. Definitely would hire them again for our next event! read more

I have ordered from Peninsula Party multiple times and their customer service is top notch! Not to mention their rates are very reasonable. Ordering from them is always such a quick and hassle free experience. Their rental items are always in pristine condition and they are extremely reliable; they always deliver and pick at the agreed upon time. I will definitely continue to use them, thank you Peninsula Party Rentals! read more

Very reasonably priced, friendly customer service! I've worked with them for several of our family parties.

We rented their cotton candy machine for a recent event. The person dropped it off and simply left without teaching us how to use it! I ended up calling them whereupon the lady verbally walked me through its use. After that, it was simple to operate and the flavors we had (Blue Raspberry and Strawberry) were a hit with our guests. Tip: The $135 package includes 2 cartons of sugar floss and 100 cones. After using it, I truly believe the cartons will make more than 200 cotton candy cones! Bear that in mind as i purchased a 3rd carton which I did not open. Thankfully, the sugar floss expires in 2016! read more

I run an immigrant supperclub in the South Bay that benefits charities focused on immigrant rights and underserved communities. Peninsula Party Rentals provides the chairs for our events and they are wonderful to work with. Always prompt with delivery and pick-up and customer service is polite, efficient and helpful. We held a potluck for 50 people last November, benefiting UndocuFund (a disaster relief fund helping undocumented immigrants impacted by the fires in Sonoma County), and Peninsula Party Rentals generously sponsored the chair rentals for that event. I look forward to another great year of working with Inez and team for our events in 2018!! read more

Peninsula Party Rentals - Peninsula Party Rentals' chairs complete the look for our fund-raiser benefiting UndocuFund. Nov 2017, Mountain View. - Party Equipment Rentals Near Me - Mountain View, California

Had a fantastic experience with Peninsula Party Rentals! I had a small event and needed some extra chairs, a table or two and balloons, and my experience was flawless... the highlights: GREAT PRICES and LOW DELIVERY MINIMUM: I was worries I would have to pickup given the small amount of stuff I needed, but the delivery minimum was low AND the item rental rates were still cheaper than anywhere else I looked at EXCEPTIONAL DELIVERY SERVICE: Drop off was a narrow one hour window, so I didn't have to sit around all morning. I got a text with a really nifty ETA tracker so I knew exactly when my delivery would arrive. Leo, my delivery driver, was the best!! He was personable and helpful for drop off and pickup. The process was so easy that I am looking forward to planning another event. I highly recommend and will use Peninsula Party Rentals again! read more

Bubble machine didn't work on battery mode, and they wouldn't comp the rental. I'll Find somewhere else next time. read more

Used them for the first time for my daughter's party in Foster City. I must say they are very easy to work with and were very efficient. They came on time and had everything set up very quickly. The 4 in 1 combo jumper was a hit with all the kids. It was nice and clean looking. The tables and chairs looked nice and clean, as well. Will definitely use them again for my next party. read more

Why send me a quote if you're not available to deliver? We originally got a quote which included a party tent but decided we didn't need the tent. One day later when I called to get another quote minus the tent--- the woman I spoke to said they were fully booked and said people had booked weeks ahead. Thank goodness another vendor was able to save the day. Thanks for NOT calling me back after "checking to see" what you could do to fit us into your schedule. The woman I spoke to was a bit rude/unprofessional--- these employees are representing your company-- maybe get some customer service training! read more

I would highly recommend peninsula party rental. We rented a bouncy house from them for my daughter's third birthday party last weekend. They were professional and responsive, answering my questions and providing a detailed invoice. There are so many designs to choose from! They were punctual with the (free!) Delivery, and the delivery guys were courteous, friendly and fast. They set up everything, and then even offered to pick up the bouncy house an hour later so our daughter could enjoy it more. The bouncy house was clean And looked new. And really. You can't beat their price or their free cancellation due to rain policy. Check them out, You won't be disappointed! read more

Peninsula Party Rentals - Party Equipment Rentals Near Me - Mountain View, California

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