Dr. Galloway, Has…read moretruly touched my life in so many ways. When you enter into her suite it is so warm and welcoming. The care that she gives and the support that she provides is truly unmatchable. She is a true blessing! Psh

I had 3 different counselors each one discontinued therapy abruptly without notifying me in…read moreadvance. The agency stated the first two quit. The agency failed to notify me. The last counselor was in training from Case Western Univ. masters program she did the exact same thing even after assuring me this would not happen with her. Thus failure to close cases properly @ Your Recovery Counseling is obviously systemic and not a big deal to them!

I have been a patient of Allergy/Immunology for over 15years. The swiftness of diagnosis, the…read moreexcellence of care, concern and the education these physicians have to find answers to very rare conditions is unmatched. A very well organized office. The usual rooms to see patients with allergies; quite a few private, individual rooms (with color TV's) for patients who get IV's for immune problems and/or other related problems needing an IV treatment; such as skin conditions, arthritis, anything requiring an IV. Yes, some of the rooms need to be updated but you're just there to be seen not to be in luxury. The I infusion rooms have a nice lounge chair to relax, or to fall asleep in if needed. Most of the front desk staff are friendly (with a few who are not- which is in any office) and efficient. There is a lab on site too. Doctors are very up on their skills and knowledge. You can be seen in a individual visit; or while receiving a longer IV, the Doctor can see you then. The office has grown considerably over the years; most Doctors stay a long time. They have some staff that will help you with your insurance companies; as well as a prescription dept. to help with refills or any issues. They also will help with discount programs that are available if you're eligible for infusions Overall, I have never felt rushed, my Doctor of many years still listens carefully slo g with the other physicians in the office Highly recommended.

Dr. Katz has been awesome !!! she has always made herself available anytime I have ever needed to…read moreask her anything !!! she has been there to guide me every step of my way through my weight loss journey . I have lost 50 lbs. and hope with her guidance to keep it off!!! slls I can say is thank you Dr. Katz !!!

I tried this clinic a few times and sadly mostly negative experiences. The front desk is at least…read morefriendly and the app is easy to use. I was first with Audrey, she repeatedly restated my situation incorrectly so not listening. For example I said I didn't have any friends I felt I could discuss my situation with so she repeated back that I had a good support system. She canceled our next appointment day of so I left a vm to reschedule. Office took weeks to call back. 2nd try was a CNP as Audrey left, when CNP are not trained as therapists. She warned me a drug rep may enter, so not HIPAA compliant. I just wanted someone to listen, but she talked the entire time making false assumptions and suggestions I had already tried. 3rd appt I had a work emergency come up so I was forced to late cancel. I was charged a late notice fee of $75 when the office had done the same to me already, was I supposed to charge a late notice fee? Life happens to everyone. The office is also pretty hard to reach. Sadly I do not recommend this office.

Dr Kontos is a very intelligent physician that knows pharmacology extremely well…read more When I worked at a psychiatric hospital through colleve and Dr Kontos was one of the hospital Docs. All the nurses and other Docs had a lot of respect for Dr Kontos. So when I needed someone to help me I reached out to Dr Kontos and we've been working together for years now. Brilliant and caring Doctor! Kevin Grady

After my son's recent and sudden passing, my brain short-circuited and I had physical symptoms…read morewhich were very uncharacteristic of me. Extreme difficulty sleeping, eating, scratching, fidgeting, difficulty concentrating or communicating, lack of focus, among others. I started neurofeedback therapy with Breaking Through and it was so helpful. The staff is truly caring and kind and I don't know how I could have started healing my brain without them.

My young child sees Lisa. She does an amazing job with helping us to have strategies to deal with…read morehis emotions. He is happy with the visits & it definitely has seemed to make a difference with his ability to express his emotions in healthy ways.

I suffer from ADHD and need to see a psychiatrist regularly to have my prescription filled when it…read moreruns out. My normal doctor wasn't able to fit me in before I left on vacation so I tried calling around the area to find someone who could. This place was the first to agree to accept an appointment within the same week, and from the service I experienced, now I understand why they aren't seeing a lot of business. The receptionist I spoke with was very cordial; she took my insurance info, told me she wasn't able to match me with a doctor of the preferred sex on short notice (which was understandable), and said I'd be meeting with "Ed." The day before my appointment I got a call saying, oops, they don't accept my insurance after all. I felt pressured the cancel the appointment. When I told them I'd be keeping it after all because there was no way I could find someone else less than a week before I went abroad, they sounded incredulous. On the day of my appointment I showed up 15 minutes early. I waited more than half an hour to be checked in. When they finally called me up front, they asked what day I'd like to schedule my psychiatrist appointment. Perplexed, I said that was what I was there to do that day -- see Dr. Ed. They explained Ed isn't a doctor; he's an intake specialist, and that the doctor would not be willing to see me without an orientation with Ed first. Would've been nice to know before I committed to an appointment, took off work to come, and waited for half an hour. If I saw the intake specialist that day, I could come back in for a real appointment next week sometime. This would, of course, cost me twice as much (off of insurance) since it was two separate sessions. When I asked them reasonably to be flexible being that 1) I was never informed of any of this and 2) was leaving the country that week, the receptionist (a different one) became highly defensive and claimed whoever made the appointment would have properly informed me of their process. When I respectfully disagreed, she accused me of being deaf. I asked to see an office supervisor and she shut the window in my face. I left unsure of whether the preliminary appointment was still on. My experience can't be an anomaly; they seem to have the process of strong-arming new patients into attending multiple appointments fine-tuned. I cant speak to the quality of their doctors because I was never actually allowed to see one. This place is a racket and is staffed by the rudest people. Would not recommend wasting your time at an office where the people working there seem to need help more than the patients.

Psychbc wasn't listed on Yelp so I took the time to create the business. Hopefully that tells you…read moresomething. My particular counselor has been extremely professional but more importantly very, very helpful to me. One of the many things I appreciate about this business is they have a LOT of counselors to choose from and they work in tandem with their psychiatrists for the best possible treatment options if needed. They have a lot of locations which obviously is helpful and evening hours. I would highly recommend psychbc to anyone looking for counseling for any reason.

My counselor was not able to handle my Complex Post Traumatic Stress Disorder effectively. He was…read moreunable to be professional when I became triggered. His investment in getting paid became a huge issue in my treatment. He ended therapy when I was robbed of my life savings. He was also unable to make the agreement with me that we never discuss the financial aspect of treatment. He stated this is part of private practice. I disagreed. I was willing to stay current on my bills as I always had and to talk with billing as needed. Another family member had issues with her therapist being overly invested in the payments.

Coming from a different provider of care, and having seen several before them, I can say with…read moreconfidence that my treatment here was top tier. I felt comfortable and was able to be open and honest about how I feel and was able to get follow up appointments very easily. The quality of care I received was some of the best in the field I've ever had. Most importantly, I truly felt that the people here are on my side and that we will be able to arrive at great solution as quickly as possible. I highly recommend!

Positive experience from my initial call. Staff was friendly. Waiting area was comfortable. My…read moreprovider listens to me and helps me feel like a teammate in my treatment. The office staff helped me with some issues with pharmacy. I recommend Cleveland Psychiatry. They have made a difference for me