Citizens is a full service bank run by a great group of people serving all of Polk County with a…read morehands-on, local touch.

Love this bank! Got a line of credit. Generous estimate on our home. Great staff. Friendly,…read morecourteous, knowledgeable. Many products to offer. Business or personal. Wish they had more branches.

I would guess the majority of people dread having to visit the bank, for any number of reasons. It…read morehas the stereotype of being stuffy, uncomfortable and typically unpleasant. But I have to say, this Combee Wells Fargo location is completely the opposite of that. I've had to stop here for various reasons and it's always been a pleasant experience. From stopping at the front desk for help to booking an appointment for an investment and advice, the workers here aren't your typical lacking personality, unfriendly type. They're pretty lively and always super helpful. Jose is the banker I've met with and he's just a charm. Such a sweet and genuine person who wants to help advise in whatever way he can.

I haven't stepped in a Wells Fargo in awhile. This location was clean and the staff were very…read morefriendly, even with a growing line they were still attentive to each customer. They would have gotten 5-stars if it weren't for the fact that the teller entered our check information in wrong and therefore it couldn't be verified. So we left, made some calls and had to pay an extra $60, I feel like she's to blame.

This is a great bank to do business with. Lynnwood Smith of Mortgage Banking Associates introduced…read moreme to Wauchula State Bank and they did more for me than any other lender would or could. I love Wauchula State Bank and Mortgage Banking Associates.

From the owner: Crews Bank & Trust's full-service branch conveniently located across from Munn Park in Downtown…read moreLakeland, offering trusted financial solutions tailored to your life and business. We proudly serve the Polk County community with a comprehensive range of services, from personal and business banking to competitive mortgage loans, flexible HELOCs, and wealth management. Our unique bank lounge creates a welcoming space that fosters meaningful partnerships with local business owners and professionals. As a Florida-based community bank, we blend modern financial tools with a personalized, hometown approach. Visit us today - or explore our secure digital banking options - to manage your finances with confidence.

IMHO Worst bank ever. Just this morning (which is 2+ Years after closing my account) they are…read moresending me emails to re-order checks...Really? In 2020 they changed their routing number and locked down the online banking during the Pandemic. It's bad news when you are not able to access your finances. The Business was closed, and not even answering the phones at that point. This does not inspire confidence when the world is in turmoil. I drove to the Bank and withdrew both my Savings and Checking Accounts. Apparently when I closed my account they did not stop the bill pay. There was no account to withdraw from, but that did not stop them. A month later they call me to tell me they we acting as my Fiduciary by paying my bills (still). They wanted money from me to repay their error. What a joke! I know that I am not the only person that this happened to.

I had so many problems with this bank. It does not provide traditional things you would expect from…read morea bank. Everytime I use my debit card something goes wrong. So many people have told me they have problems with mid florida also so if you can find a better bank I would.

I usually bank at their branch in Lake Wales, but needed some quick help on a purchase I was making…read morein Bartow. The staff was extremely helpful and friendly..