I did not want to have to write this. I've been a loyal client of Therapy since 2014 and was…read moreunderstanding when prices went up a few times, especially since everything else has gotten more expensive. I believed the new owners were using the extra funds to upgrade the spa, buy new equipment and pay employees better, at least according to their emails. Sadly, there's been a rapid decline in the business. The spa now looks dingy and neglected, and there's a foul odor throughout. The quality of facial and massage services dropped so much due to the constant turnover that I had to stop coming altogether. I had been seeing Chelsea Bowman and the master facialist Ami Sheneman for years. Both left, and no one contacted me to let me know I wouldn't be seeing them for my next appointment. I only found out when I showed up and discovered I'd be seeing someone else. The new girl Kendall, bless her heart--she tried her best, but it just wasn't the same. On top of it when I asked the girls at the desk where Chelsea and Ami went, each time they looked scared and uncomfortable answering. For anyone wondering where Ami went: I found her! She's now at Pier to Point down the street at the other end of Voltaire. I've already been there and signed up for multiple memberships. I highly recommend you do the same. It's such a shame about this spa since it's been part of the community for so long. Edit in response to the owner's comment: Thank you for your response. I want to clarify that my review was written in good faith based solely on my personal experience as a long-time client of your spa. I did not create my account with any intention of coordinating negative reviews or promoting a competitor. I have never had a Yelp account prior to this, which is why it is new. I've also never left a Google review prior to this either. My intention was to share my honest disappointment about the recent changes and lack of transparency when my preferred practitioners left, which significantly impacted my experience. I understand privacy policies, but as a loyal client, I felt it would have been more considerate to inform me prior to my appointment that my practitioners would no longer be there, enabling me to make the decision if I wanted to see someone new or not. This would have allowed me to cancel, so I could continue my services with the professionals I had established trust with. I stand by my original review and hope future communication with clients will be handled with greater openness and respect. Thank you.

This place is super cute and cozy! When you walk into the lobby there are different facial…read morecleansers, moisturizers, teas, bracelets, CBD ointments and gummies that you can purchase. It's a very relaxing environment, soothing music, and everyone is very warm and welcoming. I was gifted a massage for my birthday. I got a massage today by Gwen and she was absolutely amazing. She massaged me from head to toe and her hands are magical. I told her my problem areas and she really honed in on them with just the right amount of pressure. Honestly, the combo of the comfy warm bed and Gwen made me nod off for a while, it was so relaxing. I definitely recommend giving this place a try. The massages and other services are quite pricey, but they offer an affordable monthly membership which offers a free service monthly!

Johanna was very thorough and careful with my skin, she analyzed and treated years of neglect, and…read morethe results were amazing. She educated me on the proper care of my skin, and the results are amazing. It was well worth the visit!. Very relaxed and professional!

If you haven't been here, you're doing your skin a disservice! Johanna is an expert and I'm mad at…read moremyself for not coming here years ago. She is not just an esthetician but she really knows the ins and outs of skin issues and products. My skin would be next level, but better late than never! If you have acne or any other issues you're struggling with, Johanna really takes time to understand your skin and what it's needs are and develop a routine that will work for you and improve it through a clean option. I was really in awe of this facial and experience and I will most definitely recommend to all of my friends and family. Thank you so much Johanna!!

First time seeing Liz for lymphatic massage. She was gentle and really helped with my healing after…read moresurgery. I will continue to go back at least 2 times a month. Thank you Liz!

My BF and I were recommended to visit Liz for a full-body massage and my goodness, this was one of…read morethe best massages I've had in my life. For my BF, he said this was hands-down his best massage ever. Liz was attentive and applied good pressure. She knows the body well and spent extra time in my tough areas that were all knotted up, especially my shoulder/next area. She was receptive to feedback about more/less pressure and areas to focus. Liz's massage bed and the products she used were all of superior quality. I appreciate that Liz was flexible with our schedules and able to fit us in for 90-minute massages. I will be back the next time I'm in Sunset Cliffs. Thank you SO much, Liz!

I went in to get a facial with Elisha a few weeks ago, and she was great! She's super nice and…read moreattentive, and makes sure to ask you about your current skin care routine and problems or concerns you have, to tailor the facial to your specific needs. The room is super cute and cozy, made me feel very relaxed. She also put my name up on her little welcome sign, which was a super cute addition to my appointment. Definitely recommend!!

Elisha makes you feel like a new human again lol! I loved how soft and radiant my skin was after my…read moremicro blading session. I didnt realize how dull my skin was before! Thank you Elisha!

The owner is extremely kind and talented. I highly reccomend this place! Beautiful location and…read moreambiance.

I had been wanting to try ASerenity for a while, as I had passed by several times. I finally…read morebooked a facial, which I love to do, but rarely find time to do. Anyway, I found a convenient appointment in the late afternoon. Parking was easy, as there is a lot of free street parking nearby. When I entered, there was only one person working, as it was a small but cute space. They had a lot of skin care products displayed, and the waiting area looked comfortable. I was a few minutes early, but she was able to get me started right away. I thought the person who provided my service was very nice and acted professionally. Unfortunately, I thought the quality of the service was a bit lacking. She looked at my skin and said that I needed an enzyme mask, which was fine. I go to get facials so that someone else can take care of me and use their expertise. Anyway, she first did extractions. I counted and she did four... only four. I thought is was strange for a spa that states that they specialize in acne, and I had said that I wanted help with oily skin. Then she put the enzyme mask on and left for about 20 minutes. After that, she returned and did an arm and shoulder massage. It was very relaxing However, I really didn't want to come for a massage, I came for a facial. All in all, I felt that the hour -long service did not include a lot of skin treatment. The place was cute and comfortable, the experience was relaxing, but I don't feel I got much in return for the $115 price tag. I was hoping for more of a skin care experience.

Tanya Joy is the real deal 5 star girl. Just call and make an appointment with her. I swear you'll…read morelove her or I'll give you free limo rides for life*(see restrictions). If you need a facial, she's the best. If you need waxing, she's better than the girl in 40 year old virgin. If you need to get in shape and need some personal pilates instruction, TJ's your girl. If you need an awesome massage, ask for Emily. Stop reading this and call now to be pampered like you deserve it. *people that don't love Tanya are mean people and mean people don't qualify for free limo rides

I have been going to Tanya Joy for at least 8 years now for both Pilates and Skincare! To me,…read morethere is no one like her! She is beautifully gifted in both trades. As a Pilates instructor, she is gentle, inspiring, and pushes you just enough to keep you motivated and get the results you want with your body. She is a JOY to be around, always smiling, always positive, always fun! And she is educated on everything mind and body!! As for her skincare, I couldn't be happier. I will always go to her to keep my skin looking young. I'm 40 and I always get compliments on my skin. She has taken away my brown age spots, smoothened out my skin tone, lessened my wrinkles, and just keeps my skin looking vibrant and young! She has a new treatment which is my absolute favorite! It's a sound and beauty treatment that involves a foot detox, sound therapy with tuning forks and an advanced technology facial with crystals and light therapy. The results of that facial are still noticeable today (2 months later) not only on my face but my whole body and mind as the sound healed me in mind body and spirit all the while beautifying my face!!! I'll never go back to any other regular facial! She has also recommended a new product line that I've been using for a little over 2 months that I am absolutely loving. It's the Victoria Deann Peptides. I've spent a lot of money on products, trying many of the high end brands and this one seems to get the quickest and best results. It's only three steps and you can honestly see a difference in your skin tone and pores in just one week.

If you want a facial, this is the spot! Grace is absolutely amazing- such a wonderful experience…read more Highly recommend!!

Found Bellezza under Wigs for Kids donation Salons, and got this super cute cut by Maritza! She was…read moreable to get 16 inches of hair to donate for kids in need :) After not chopping my hair for a decade, I'm so happy and in love with my short cut! Thanks so much for your kindness Maritza, I'll be coming to you whenever I'm in San Diego!

sloppy, like a seven year year-old did it. Rough edges, terrible shape. Rushed terrible job. Would…read morenot listen. When I told him how terrible it was. Do not go there!

I love Queens nails! My second time coming I just moved into the neighborhood and plan on coming…read moreevery two weeks for my manicures and pedicures! The foot massages are amazing and pedicures and manicures are such good price!!! Lovely ladies that run it!