Pamela has helped me multiple times! I have bought or sold real estate with her 4 times, and rented…read moreor did property management with her 3 times. And each and every time, she has been AMAZING and exceeded my expectations!!! I'm so grateful for her!!! Thank you for all that you do!!!

One of the best decisions I made was hiring a property manager. Feeling so secure knowing Pam is on…read moretop of all the legal aspects of the rental management. Pam deep understanding of landlord-tenant laws gives me incredible peace of mind. It's clear Pam prioritize handling situations the right way. Pam on-time responses are invaluable. Whether it's a tenant inquiry or a maintenance request, Pam handles everything with speed, efficiency and the best part keep me in the loop. Knowing I can count on Pam for prompt and helpful communication it frees up so much of my time and makes managing my rental property a breeze. Thank you so much Pam for all you do! R.M.

Coastal Group is amazing! We have very much enjoyed the house they found us, we love it! Coastal…read moreGroup has been truly amazing to us. Glenn (owner) was excellent in explaining our lease documents to us and helping us from the beginning and Kim at the front desk has been outstanding. We will miss this house and Coastal Group! Thank you for everything. Sincerely, Erin Berthiaume and Lindsey Beasley

Terrible people. They ignore your rental and then they use their ' preferred contractors'…read moreto rip you off because they neglect to pay any attention to the rental until it is horrible shape. They use the excuse that they have a lot of homes. Their contractors are bottom rung. They just hide the problems and tell you it is fixed. The quality of their service is a negative 2 stars. BEWARE!

On Sunday morning of April 7, 2024 about 5:am a drunk driver crashed his car thru the condo of my…read moreneighbor, leaving my neighbor and her son homeless. The crash was so severe my condo was damaged also. Due to us sharing a common wall our side of the wall is broken our stair case leading to our up stairs damaged as well. Our middle low bearing wall has been damaged also. Our neighbors house has been condemned by the Fire Dept and the City of Virginia Beach. If she was home that night she would not be alive today, thank God she and her son were visiting family for the night. My husband and I have been told by the engineers that was sent by UPA when this event first happened, that our stairs and both walls have to be removed and replaced. The main issue now is that UPA has not given us a date to start repairs on both our and neighbors homes . The HOA are responsible for all structural damage to residents homes. Its now 4 months we have tried to talk to our UPA agent no response to our phone calls or messages. Were living in hazardous conditions. United Property Associates have dropped the ball. Kempsville Greens is a beautiful community I just wish our HOA showed some concern to their CONDO FEE PAYING RESIDENTS. FYI We where told by engineers no excess use of our stairs. We live in the Kempsville Greens HOA know who we are. Thank You for your Time

This Company is a joke and shouldn't be operating you took advantage of of an HOA that has elderly…read moreand a lot of older people there been nothing but lies flat tires no communication and after a complaint we had a family emergency and said we contact them with a different date unlike a professional company. They didn't even try to contact us back. I guess I just figured they dodged a bullet. Keep it classy.

After word of mouth and radio stations advertisement, we were thrilled to try them out with our…read morehousing situation. We had a listing agent come to our home and explain the entire process. We were excited and confident with the decision, after his visit, that we proceeding with the process of filling out paperwork. Although, they are knowledgeable and their process are clear, their responsiveness is quite slow. My husband and I feel like we are having to "find" these people. As clients, we shouldn't have to constantly leave voice-mails and emails just to get someone to give us a call back or provide us with a status. And we are talking days and even a week in between any follow-up. The few contacts I've made with Jessica Scott, she was either too busy in meetings or not available to take our calls or provided me with incomplete answers. We are slowly losing our confidence in the team due to lack of response. We don't like to be kept waiting or in limbo, not knowing what's going on. To be quite frank, we've even questioned the integrity of the team because we have sent in a lot of personal information including tax forms, banks statements etc and having no response back, made us wonder what ARE they doing with our personal/confidential information. It's a scary place to be when you are solely relying on a team that is supposed to be your leading hand only to find out, you are all on your own. It saddens us a bit that we are at a loss for words.

Harassing phone calls. Even after I said I wasn't interested…read more I did a google review of this same issue and they replied asking me to call their office to get it resolved. ..that's not my job. I received and email from Kris and I told home I wasn't interested. That should have been the end! But there was no reply

I really like this company. HOA is cheap. Donna is extremely nice and responds so quickly! I forgot…read moreto make a payment and they sent letters to my old address. I let them know i moved and they removed ALL of the late payment fees. This company is extremely helpful and will work with you. Thanks Community Group!!

Can't get in touch with them. Voice mailboxes are full. They wont return emails. Don't respond…read moreto online requests through the owner portal on the website. Just plain SUCKY.

I've been living in Virginia Beach for a number of years, and finally pulled the trigger on the…read morepurchase of a new home. I needed a Real Estate group who listened to me, and could help me find what I was looking for, and NOT what they needed, or thought I should buy. The Leland team put me at ease, and made me feel like family throughout the entire process. Buying a home isn't easy, but in this case, the outcome was great!

I live in a rental apartment. My landlord sold the house a month ago and Leland Goldman is the new…read moreagent. Since that day, I have never had a single day without trouble. They have the worst customer service. My home was flooded because of leakage from upstairs and they responded to my emergency request for maintenance a week later! Please do not choose these people as your property manager if you are the owner of a place. They destroy your property by their negligence.

I was terrified to rent my home. I had worked so hard and saved so much for a down payment on my…read moredream home as a single woman. Then I met my husband who was in the military and was swept away to a new state. I didn't want to sell my beloved home. So we talked about renting and heard advertisements for renters warehouse on the radio and decided to give it a shot. It was GREAT! So easy! The person that came by looked at the home, assessed it, took pictures, put it online and in less than a month I had tenants! If anything goes wrong with my property Renters Warehouse informs me right away of the issue, they give me the option to use my own vendor if I'd like (which I don't, I just use whomever they recommend and so far have had great success) and it is fixed in no later than a week! My HOA is constantly having me power wash the home area, or re-paint the door, or fix this and that and renters warehouse has it done, with pictures to show, in under two weeks! Way more than enough time to send the images off to the HOA before I get a second nastygram from them, haha. Renters warehouse is beyond reasonably priced for the peace of mind they give me in maintaining my property. I HIGHLY recommend them to anyone renting in Virginia!!

Dealing with Renters Warehouse has been extremely frustrating. I recently had to renew my lease…read moreagreement, and of course they charged me a $200 "agreement fee" for what appears to be nothing more than changing the dates from last year's contract. In my opinion, this feels like the equivalent of strong-arm robbery. What makes this even more frustrating is that the previous property management company never charged fees like this. If the property owner decided to switch management companies, why should tenants suddenly be forced to absorb additional costs that never existed before? I did not choose to change property managers, yet I'm expected to pay extra simply because they took over. Charging tenants hundreds of dollars for minimal administrative changes feels excessive, unfair, and completely unnecessary. A lease renewal should not come with a costly fee when the agreement is essentially the same as the previous year with only updated dates and terms. I'll post a copy of all these the fees they charge and you not believe it!!! Renters Warehouse is nothing more than fast food property management. If you cross a piece of property and this company is managing it stay away from them!!

They manage a property of mine and do a great job. I live I'm a different state so I can't be…read morereadily available to tend to my property. Corey keeps things afloat.

From the owner: We have experience working with all property types in the 757 and we are able to provide…read moreindividualized attention according to your needs!

My husband and I had the best experience working with Nate Pickles to buy our home in 2016. We were…read morehaving to work long distance from Washington and he bent over backwards to make everything smooth and easy. Then this year we went back to Nate and his dad Robert Pickles to sell our home. They walked through our home and gave me a checklist of things to do to make it show well and hired fantastic photographers. We had 4 great offers in under 24 hours and were under contact the day after our listing went live. Nate and Robert do an amazing job and are available to you anytime you need them. I wish they could always be available to be our agents wherever the Navy takes us!

I would caution property owners considering Real Property Management (RPM) Unity to pay close…read moreattention to their communication and responsiveness. I was seriously considering RPM to manage my rental property and reached out with reasonable questions about their management agreement before making a final decision. Unfortunately, I never received the follow-up or clarification I requested. When choosing a company to manage one of your most valuable assets, communication is extremely important. If obtaining answers is this difficult while a company is trying to earn your business, it raises concerns about what communication may look like after signing an agreement. Based on my experience, I decided to move in another direction. I encourage other property owners to thoroughly review the agreement, ask questions, and evaluate the responsiveness you receive before committing.

From the owner: As Chesapeake's newest Property Management company, I bring 35 years of experience to the table…read more Call me for a free consultation today!!