I have stayed here two times in last month. It is a very clean hotel . The amenities of the kitchen…read morea d dishwasher and microwave . You get REAL plates and silverware and bowls and glasses and full fridge . It was nice being there for a week and being able to get some simple groceries and not eat out all the time . And did I mention CLEAN? It's a very new clean hotel . Staff was very friendly . We had issues with our company cards and the lady let us stay and take care of it in the morning once our home office opened . The breakfast wasn't super great . Packs of boiled eggs , coffee, yogurt, danish , they did had waffles and I imagine covid did have an effect on buffet . Hotel is right off Highway and within walking distance of a lot of restaurants and fast food and Starbucks

The extent of the lobby renovations was excessive, and multiple complaints were raised without…read moreresolution. Rather than taking corrective action, management dismissed concerns by attributing them to language barriers with the renovation crew. When asking about the gym was told I could try a fitness center close by. Or Hampton inn next door. When I addressed it again on day four a staff member expressed I could go to the comfort inn to use the gym. Computers to print were unplugged. Paint was being scrapped and the workers had masks on but we were not offered the same. Periodically it smelled like gas. When bringing it up the front desk there seemed to be no action taken. When they ran out of waffle mix we were told we are having renovations. (How does renovations explain no edible food) On the positive side the cleaning staff was very kind. The room was clean and the hotel itself was close to great food. Got a waffle from WAFFLE HOUSE!

Hotel was very clean, great small gym, decent breakfast, and check in/out was quick and easy…read more I stayed two nights and didn't expect my room to be cleaned between days, it was cleaned as if I was a new guest.

So glad I found this hotel! I'm super picky when it comes to staying somewhere other than my home…read more I've, unfortunately, heard bad things about Baton Rouge so I chose to stay in Prairieville. My first impression was how clean everything looked. Not only did it feel clean but it also smelt clean. The staff was very friendly, attentive and quick to check us in. The room was spacious and very clean as well. Breakfast was the standard hotel breakfast - nothing fancy but everything was properly placed. Hot items were hot and cold items stayed in an accessible fridge. If I'm ever in this area I would definitely stay here again.

Update: after reading the response to my review I feel led to amend my earlier review regarding the…read morenoisy upstairs neighbors during my husband's recent stay. I appreciated some of the points that the mgr brought up, and I concede that my review was a second hand account. The staff did make an effort to get the family to stop the children from stomping and jumping, and I appreciate that the staff was busy with arrivals, being a few days from Memorial Day weekend. The communication fail in this instance was when your staff told my husband there was "nothing they could do and the people paid their money the same as him". At that point, he felt no help was coming. He had a choice to make leave now and try to get a good nights sleep at another place, or stay and endure the noise another night ...he chose to leave. I think if the management had said something to the effect of "we have spoken to them and they said they would stop, so for now my hands are tied until after 10 PM. but if you hear more noise after 10 PM which is our designated quiet time, I will be glad to ask them to check out". I know that sounds oversimplified, but sometimes it's the simple validation of somebody's frustration that makes all the difference. Lesson learned on both sides

Super clean and comfortable bedding. Breakfast is just your run of the mill hotel breakfast…read more Enough to fill you up but nothing great. The dining area was very clean as well.

Great stay at this recently opened Holiday Inn in Gonzales. Everything was clean and new with great…read moreamenities. Staff was very friendly and accommodating. Restaurant and bar on site with draft beers and several spirits. Also many great choices of restaurants nearby if you want to have something different. My room was a king bed that had plenty of space and good work area with comfortable desk chair. Bed and pillows were comfortable and slept good with no outside noise. Will definitely choose the hotel for future trips to the area.

First time at any Springhill Suites by Marriott and I must say, I'm pretty impressed. In fact,…read morethis place is fantastic. Check-in was great, fast and went smoothly. Front desk staff was extremely welcoming and friendly. The lobby area is really cool and spacious with lots of seating. There's a bar and a mini market for those late night munchies. I love the decor in this place and each space has its unique charm. There's a business center, exercise room, pool and laundry facility. My room is your standard suite with a small kitchenette. It has a gorgeous desk study area with a partition between it and the bedroom area. The bed is comfy, not too firm and the room is immaculate. From check-in to getting settled, I can tell they take great pride in this hotel's appearance. Breakfast is free and so is the 24/7 complimentary coffee but the craft beers, wines and cocktails are not lol. Overall, I'd definitely recommend coming here. There are plenty of dining options nearby with a KFC right next door. Also, there is a Tanger shopping mall across the highway.

Courtesy of Staff: 5 of 5 Service: 1 of 5…read moreLocation 5 of 5 Room cleanliness: 2 of 5 This was by far the worst experience I have had with your franchise. My room was not clean when I arrive. My party and I did not complain. We went to the store and bought bleach and lysol to clean the restroom ourselves. We threw our towels on the floor the next day as we thought the room would be replenished and cleaned the next day by the cleaning service. To our surprise when we returned to our room at midnight Saturday, the room was how we left it Saturday morning at 8:00 am. Moreover, there was no parking. We had to park away from the hotel and carry our things to the room. Furthermore, they could not pull my membership up to give me credit for my stay. Horrible experience. Rather than clean and restock your room like most suites, the staff place your towels on the outside of your door on the floor-yes the floor (see pic).

Made a reservation for a later date in time. Luckily, Monique, the front desk associate, looked up…read moremy reservation for the future night and cancelled it. She checked available rooms for same day. Unfortunately, it was a smoking room. I politely declined. She recommended a nearby hotel. Excellent customer service. Monique went above and beyond in helping me find a room for the night. It was a rainy, cold night I might add. Would highly recommend staying here. Hotel is clean and modern. Nice breakfast area and convenient snacks located near lobby. Another perk, not far from Tanger Outlet Mall. Plus, amazing customer service from Monique!

I must give a shout-out to the entire staff for their friendliness and efficiency. We moved from…read morethe SpringHill suites right next door because one of the staff members was really rude and breakfast was always late. The staff over here was very welcoming and really made us feel at home. When we first got into the room, they called to make sure everything was okay. When we went three days without a room clean (late sleepers), they left us fresh towels on our door. When our card stopped working twice, they offered to bring it up to us. When the people on the third floor were obnoxiously loud, they moved us to the fourth four with no hesitation. If this was a review for the staff (including the housekeepers), they'd get 5 stars. The room that we stayed in had two queen beds that were a little squeaky. Definitely not as comfortable or luxurious as the SpringHill suites but the pillows were very comfortable. There was a flat-screen TV with plenty of channels including Starz and HBO, a comfortable reading chair, and a full kitchen stocked with a pot, a skillet, microwave, dishwasher (and soap), a trash can, coffee pot, paper towels, utensils and an apartment sized refrigerator. Everything worked well and we had no overall problems with any appliances. Our problems began when we went to heat up some food in the microwave. It had not been cleaned all the way and there was food splatter on the back which was pretty gross. The two forks that we puled out to eat with still had food on them from the previous guests. The shower and outside of the dishwasher both need a really good scrub down as there was grime on both that made me feel a little yucky. The water pressure in the shower wasn't that great and we had to wait about 3-5 minutes for hot water at about 5 AM in the morning. The curtains did NOT keep the sunlight out and it really stunk because we were on vacation and we had to use our pillows to help. If you're wanting a nice quiet place to sleep, ask for a room on the fourth floor AWAY from the elevators. You'll thank me later. The breakfast was decent. Typical hotel breakfast with powdery eggs, sausage, oatmeal, cereal, some weird kind of egg and cheese combo on a biscuit, fresh fruit and two different kinds of juices. It was very cool of them to offer to-go breakfasts (cereal, milk, granola bar and an apple) for the people who are up and gone before breakfast. The absolute WORST part of this hotel was the WI-FI. It was horrendous. On both the second and and fourth floors, we struggled to keep even two bars. It is definitely not enough to stream a movie on Netflix or Hulu and was barely enough to let me post this review. It continuously disconnected because of the signal strength. I was really disappointed. I even went and tried to sit outside on the patio and....nothing. I also learned quickly that the Ethernet cable did not work. Overall, this was a decent hotel with free breakfast, comfortable beds (for the most part), good AC, awesome amenities, but with really poor WI-FI. I don't know if I'd stay here long term again as I really need my Netflix and Hulu, but the service was spot-on.

This is the nicest Clarion I've ever been to. Clean, new furniture, flat screen TVs, awesome Kerig…read morecoffeemaker, etc...... Well actually, it's not just the nicest, but it's the BEST hotel I've ever stayed in. The other day I came in from work to find my sodas frozen in the fridge. 1 busted open. I also had some cracklings inside. I mentioned it the next morning. They cleaned the mess and said they fixed it. Well the same fridge was still freezing my drinks and this time, 2 exploded. I complained a 2nd time this morning. Wouldn't you know? This time they replaced the fridge, and replaced my sodas and cracklings! I was damn near in tears. Not because they replaced my stuff, but because I've never felt so valued by ANY hotel/motel in my life. Yeah it may seem small, but it's the little things like that, that goes a long way with me. If ever you are in Gonzalez LA, you have got to stay here! The level of service and hospitality is beyond imaginable!

I got in late but I had to wait the dreaded "I'll be back soon post". I had to pick this place…read morebecause it was out of the LSU graduation rush. The room was pretty nice. Had a great smell walking in. Not a lot of road noise be so far back. Service was straight forward. Breakfast was good. Other than some questionable conversation next to us at breakfast from other patrons, it was a pretty good place. I don't believe there are elevators so mention if you need a first floor!

Truly comfortable and spacious suite!…read more From the moment I stepped into the lobby to check-in, I noticed how clean the hotel was. The front-desk staff immediately welcomed me, and the check-in process was quick. However, the first positive impression doesn't stop there: Even though I've already seen the photos, I was surprised at how clean and spacious the suite was! The sofa and the beds were comfortable, and the bathroom was fully equipped. It was perfect! The free Wi-Fi was fast and the free breakfast was basic yet complete. The amenities are simply on-point! The location is also great! Although it's located close to I-10, the hotel was far enough to not suffer from the highway traffic noise that most highway hotels experience. Many restaurants and even an outlet mall are within a super short drive. If you have to go on a trip to the Gonzales area or are traveling between Baton Rouge and NOLA, I definitely recommend spending a comfortable night stay here! --- tl;dr version: 1) Clean and spacious hotel with friendly staff 2) Free amenities are on-point 3) Great location for NOLA travel stop or business trip stay

Do not come here. So much mold. Everything else is fine but you walk into the room and just…read moreimmediately know that it's mold infested. Ceilings in hotel rooms don't just get "black" patches from normal "wear and tear" so avoid this place at all cost

If you want awesome Southern Hospitality this is the LaQuinta to go to!…read more This place is spectacular and immaculate it is so clean and very pet friendly! I was very impressed with the assistant manager Atha. She was such a joy to talk to that my family from out of town thought I knew her before I met her. Little did they know because of her southern hospitality she was so friendly! The room was immaculate! My family has been traveling all over the states and has been checking into La Quintas over the US and they said by far this La Quinta impressed them the most! The pet friendly room are very reasonable in price around the area too! Atha went out of her way to make my family feel welcomed! The hotel also labeled their pet walk where the family's pet immediately headed towards that way! As a diamond member it was also easy to book a reservation too! Atha welcomes us as a diamond member and offered to upgrade our room! The few words of appreciation made all the difference world to me! My daughter liked the goodie bag with water and the free popcorn offered in the lobby! I highly recommend this place if you want friendly service with Southern hospitality!

This place looks nice on the outside but beware the INSIDE. Unclean, dirty, dusty, and BUGS. But…read morelet's start from the beginning. Staff is not welcoming, only to specific clients. If you know you know. Stated my card declined but I was confused because I handed him my id to pull up the reservation. I did not pay, I was paying when I arrived. I am assuming he just ran my card on file before asking if that's the card I wanted to purchase the room with. He was combative stating did I want to use another card. I said I never gave you a card. Anyways, room was rusty, dusty, and OLD. I felt uneasy walking in, not even 5 minutes in the room I spot a bug crawling on the wall. I went down stairs to request a refund. I did not feel comfortable. When I told him it was bugs in the room. He just responded with bugs and that's it. Thank goodness I was able to get the last room at the Motel 6 as everything was SOLD OUT. I will never stay in any LaQuinta due to this situation

The rooms here are small and most of the furniture is old and probably came from a days inn that…read moreclosed down somewhere. They're under new management from the last time I was down here so we'll see how they're gonna act, so far they seem nice and helpful. The room is clean and smells like they do it quite often most likely daily. It's a construction worker motel for the most part it's got a bed and a shower and most importantly no bugs. The biggest thing for me personally with the former owner was THEY DON'T PRICE GOUGE just because there's a bunch of workers in town I truly hope the new owner follows their example on that one above all else

Hands down WORST place to EVER stay!!! My husband went to work a turn a round in LA & got a weekly…read morerate room there....MOST DISGUSTING PLACE EVER!!!! Don't waste your money...dirty...scratch that, FILTHY!!! Looks like it has never been cleaned...completely horrible conditions in the room...bathroom deplorable!!! Owner does't care about the conditions and they WILL NOT clean the room...asked for a refund...was denied & he didn't even spend the night!!! just walked into the room & right back out asked for a refund and was denied...STAY AWAY!!! IF I COULD GIVE NO STARS I WOULD!!!