Not the best, not the worst. They did a good job with our dog for check up and an ear infection but…read morethey were pretty expensive. We called to get heartgaurd and flea medicine and were told they could only mail it to us, weird. We are moving out of state so we asked to get a paper script to fill and they said they'd do it, this was first thing in the morning. Fast forward to the afternoon they still hadn't written it and said they only do scripts with 24hr notice and it was a courtesy to do a written one at all. Really? Every vet I've gone to in each state we've lived in has never had an issue getting us basic meds like this. They seemed kind of rude and if we were staying in the area we would be looking for a new vet.

Front staff is friendly and helpful. Beyond that worthless and rude. Vet couldn't even trim my…read moredogs nails. The tech did not even try to be soothing to my distressed injured dog. Horrible bed side manner. I'm glad this was just an emergency appointment as my regular vet was to bust. No I know why there were appointments open, they aren't any good. ​

We've had our dogs with Rescued Heart since 2015 when we adopted our first dog. They have always…read morebeen friendly, kind, knowledgeable, and patient. They go above and beyond to help ensure you can afford your pets medications, have always called and checked in on my dogs after seeing them for an illness or unexpected trip to vet. They take the time to listen and do full work ups, while making sure they rule out the most common things before suggesting expensive testing and imaging. They provide vet techs to answer questions over the phone who will relay your concerns to your vet, and call back with either advice or ask you to bring your pet in and they'll make time to see them without waiting for the next available appointment. I often get chastised my others for worrying about my dogs too much, but was told by our vet and our favorite vet tech that they love "helicopter mom's". (I called myself a helicopter mom, not them. To be clear) They cried with me when it was time to say goodbye to my baby girl, sent hand written cards, seeds to grow a flower in her honor, and showed the utmost compassion. They also treated a dog I was fostering with same vigilance, even though we hadn't been cleared yet to treat her there, and the same kindness when we couldn't fix what had already been done. They'll anyways have my pets in their hands.

I just got a kitten first pet I've ever had. I called rescue heart to get the kitten the proper…read moreshots and whatever else a kitten needs. They told me no new clients even though I was a first time pet owner. The person I talked to Bobbie hung up on me. I would not recommend this crul facility to anyone​

The great friendliness and positive attitudes of the Dr. and staff!!! AWESOME!!!! Prices were…read morepretty reasonable also. VERY THOROUGH!!! I will use this clinic as I have in the past and only them. If you loved Doc Ray and his staff, you will double love Doc Lauren, I believe and hers!!!!

I PAID for lifetime vaccinations when I started to bring my dog there 2 years ago. Since changing…read moreowners, they discontinued it without any compensation and sent me this large wellness visit estimate. They have lost my trust completely.

Rhonda and her staff do an amazing job. They take great care of my cats when I'm out of town…read more Thankful to have a trustworthy and loving pet service in the area! Highly recommend!

Rhonda and her team took care of my cats for 11 months while I was out of the country. They were…read moreincredible and went way above and beyond on every level. They took care of everything, including not only food/water and play time, but also vet visits, emergencies, medication etc., and provided me with weekly updates and pictures. Words cannot express how trustworthy and dedicated Rhonda and her team are. I wish I could give them 100 stars instead of 5.

On September 28, 2022, we took our dog to Tender Care when she had hurt her leg and we they got us…read morein right away...and we are so thankful, in many ways. The first way we were thankful was in meeting Dr. Whittington. She came in the room and was open, friendly and obviously concerned about our pet. She was a pleasure to meet and she was very direct with her diagnosis and made sure that we understood everything she explained. The second way we were thankful was that our dog did not have a serious injury but Dr. Whittington discovered that our dog had a serious rash on her tummy (from running through the weeds). Dr. Whittington prescribed an antibiotic for allergies which two days later has been extremely helpful. Our pet has not scratched or licked again. The third way in which we were thankful was after mentioning that our dog was on Hydrolized dog food which we order by prescription. we were able to purchase a case of dog food from Tender Care which was very helpful to us. In closing, Dr. Whittington was gracious, friendly and very professional. She loves taking care of animals and we are convinced that she is the vet for our pet. Christine A.

Any place that charges $20 per tab for the same medicine you can get on Chewy for $5.75 per tab is…read morenot a place I want to go.

They help us take great care of our pup, who can be a little ornery at times…read more Patient and skilled staff, always seem happy to see our dog.

This vet and staff are an A++!! So kind, genuine and the cat talk was awesome. I was so nervous to…read moretake my 13 month old torti in for her one year and they instantly made me and my Punky Brew feel at ease. They addressed my concerns and I left feeling more knowledgeable and that I'm doing the right things for my baby. Wonderful experience and highly recommend.

My mom's dog she's had for the last 8 years started having seizures after a rabies shot. Seizures…read morewere not caused by the clinic but We didn't know he had hereditary seizures until it started happening. The way they have treated my mom has been a joke. The lack of concern while my mom brings her dog in multiple times, someone working there saying they're only in this job for the money, well that's obviously the truth for the whole place. Their lack of concern & carelessness, my mom had to find a new vet WHILE all of this is going on. Don't even waste your time going to Lange anymore, Rescued Heart has been beyond wonderful to my mom & her dog.

I've have been bringing my pets here for decades, and I won't be back…read more My dog recently had surgery. He was released without proper medication for pain. When he developed complications (a life threatening emergency) on post-op day 2, they refused to see him. Only after another area vet offered to see him did they get him into an appointment and he still had to wait 2 1/2 hours. They were rude and condescending on the phone. They were trying to place blame on our family instead of taking accountability. This is not the FIRST time they bungled my pets surgery. The first time I gave grace for what happened. Not this time. This was the last time. My pets will be seen elsewhere. A pretty new office doesn't makeup up for poor attitudes and incompetent service. My pet deserves better and so does yours.

Everyone at East Side Animal Hospital has been wonderful to my dogs Shaggy and Tiffany for the past…read more10 years. I never worried when my dogs were under their care. If you take your animals to East Side I promise you will get wonderful Vet care and quality service.

I witnessed the situation below where 1 star was given to this business and East Side responded to…read morethe review without giving or even knowing all the facts involved so I feel compelled to leave a review as well since I witnessed firsthand the situation involving this dog. After digging out of the yard, the dog was caught by a neighbor and taken to East Side Veterinary Clinic. The clinic contacted the owner and reported she was in critical condition, unable to walk, with a temperature of 104°F. (A dog's temperature can reach 104°F or higher from overheating due to exercise, especially during hot weather or in situations where they are unable to cool themselves effectively. Both of these were factors that day.) They recommended $1,500 in testing or relinquishment of the dog. When the owner's family arrived, The dog walked to them and appeared alert. They paid $220 and took her to their regular veterinarian, who examined her and confirmed she was healthy and able to go home. Contrary to what East Side claims...no police or authorities were ever involved. Based on what I observed, the clinic's assessment did not match the dog's actual condition, and the communication left the owners feeling pressured. Pet owners rely on veterinary clinics for accurate, transparent care, and in this instance, that standard was not met. 8/16/25 UPDATED REVIEW: I was not there at the vet and I am not the daughter of the owner. I was at the same class the two of them were. I overheard the conversation between the owner and East Side. I heard the $1500 quote. No number under $1500 was discussed. It was $1500 for diagnostics that was quoted. My classmate said she "appreciated what was done so far. I need to get eyes on my dog to see how she is for myself". She was very worried for her dog and only spoke with concern, no hostility. The police, IF they were called, never showed up. More empty threats and lies. And they well know they did not offer a refund. They said, "We WERE going to offer a refund but now we are not". So it was rescinded before it was even offered. I have no desire to call and discuss this with anyone there since accurate statements are a foreign concept to their company. However, I will keep responding to the lies that are continuing to be told. And I will be sharing my testimony with anyone who will hear since I live in this community. By the way, both beloved dogs are happy and healthy and on vacation with the owner. 8/20/2025 Updated Review: Interestingly, your best response is: "We cannot allow false and defamatory statements to go unanswered." When you, Elizabeth, Beth, East Side...have shown yourself to be the very definition of giving false and defamatory statements. My ears were VERY much present during this event so I can say I was a witness and a court of law would agree with me. I heard the quote of $1500 to which you are denying. I heard the owner's questions and concern toward her dog. And I'm aware of your reputation of your business. So it doesn't matter...as a consumer, as a concerned citizen, and yes, as a witness, my testimony stands. You said you didn't wanna go back-and-forth and invited me to call your office concerning this and then you deleted that part of your response to my review After realizing that I wasn't the owner's daughter that you interacted with. You respond to reviews so defensively that they reek of insincerity and again, untruths. Good job for when you get four and five stars. I'm very happy that you have some people who are satisfied with your services. Keep trying for that standard. No one I know will ever hear a positive review because of how you respond, you lie and rewrite history. Accept the negative reviews for what they are, accept my review, accept my testimony and do better take better care of people and pets. And know someone far more important than I am is watching as a witness to what actually happened and you can ultimately answer to Him. Later today after your response to my response... And I am truly shocked at the time and effort you put into fabricating more lies. And good point, why don't you show the security videos of the interactions between you and the owner and her family? Let it speak for itself. And also, it is true that I was not present for the entirety of the experience they had. However, when I see what you say conflicts with what I heard, and I know it to be false on your part....that only convinces me you can't be truthful. You know...people often have to have the last word because they feel like they need to defend themselves. I'm going to respond back because I need to defend what I observed. You don't deserve more patients. You deserve to go out of business. And the more I respond to your lies, the more you respond back and make yourself look even more untrustworthy. So let's keep it up. I have no skin in this. My dogs get wonderful care elsewhere. I just don't like liars. You have a serious problem with the truth.

You might say my husband and I were anti-boarding. We'd never read about a boarding service that…read moreseemed like it would be as good for our dog as it was convenient for us. Play All Day, though, is a totally different kind of boarding. The dogs are active throughout the day, both with other animals and with the people who work here. April is great with dogs of all sorts of personalities, matching them up with other dogs they'll like, and gradually helping them warm up to the new environment. Our dog was very nervous about the daycare/boarding, but she worked with him over several visits, and by the time we picked up him after a 10+ night stay, he... well, he was happy to see us, but I don't think he really wanted to go home! The services here are more expensive than at many other boarding facilities, but we found that it's ultimately an awesome value for the great care that they provide, and the knowledge that our dog isn't just getting fed and let out to potty, but is actually having a great time. We will definitely be using Play All Day again and would recommend to absolutely any dog owner to try them out for daycare or boarding.

My dog has been going to PAD for a year and a half now and I'm writing this review as I'm on…read morevacation and she's at daycare. I would not hesitate for one second to call and ask if she can come to daycare for any reason. We're wanting to take a vacation, call PAD. We wanted to go to the fair for a day and had no one to let her out at home, called PAD. They really are like a second home to our dog and I'm so glad I called and got on the waiting list when she was only 10 weeks old. We used to use the vet's boarding in town for my older dog and it was awful because he was in a typical concrete kennel with dog barking echoing in his ears for 24 hours a day, only being let out to potty a few times a day. I did not want this for my young dog so I looked for alternatives and this is the complete opposite at PAD. My dog is only crated at nap time and bed time, just like it would be at my house and I know she's so tired from running crazy all day that she probably gets in her crate at daycare and goes right to sleep. Daycare is a 50 minute drive for us one-way and as soon as we turn onto Carver Ln, she's pacing back and forth because she knows we're almost there. We walk in, they say hi to Ruby and she's already racing towards the play door. This is a heart-felt review and I feel like when I drop her off, sounds silly, but it's like dropping a toddler off at grandma's house. You know she'll be taken care of and you don't worry that she's getting into things.

Dr. Bob has been our vet for over 20 years. we could find a vet closer to home, but he is always…read morepatient and professional with our dog and us. His tech was great with our shepherd who hates nail trimming. We think Dr. Bob is great.

We took our Jack Russell to Tremont Vet with a troubled ear problem he had been suffering with over…read morea year. The dr knew exactly what it was (Severe Yeast Infection) and treated it along with his skin allergy & asked that we bring him back in 10 days to see if he needs another treatment. Over the 10 days we saw a 90% turn around in him, finally some relief. We returned as instructed, ears much better but gave a 2nd dose and refilled his allergy meds. Call if I need a refill otherwise he's good to go. Rusty is doing great!! Thank you Tremont Vet ! The Miller's