Apparently Mr. Anderson at this firm has enough clients that he is able to dismiss a client by having the receptionist leave a message.
On the day I left the paper work to have my taxes completed, as I had done for the past 10 years, I received a voice message and later an email, that he would not do my return. I was told the reason was that he was not able to contact me. My address, phone number and cell have always been included on my paperwork as well as the personal note I wrote him each year. But regardless of the reason I believe my loyalty to this firm deserved a written notification once that decision had been made. read more