1. Pediatric Dentistry and Braces

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Peabody, MA

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Pediatric Dentistry and Braces

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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10 months ago

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Herzog Dental - Dr. Herzog's light humor keeps patients relaxed.

Herzog Dental

3.7(9 reviews)
1.4 mi

I had a cleaning appt. at Herzog Dental Care (HDC) yesterday and Amy was my hygienist. I've been…read moregoing to HDC for about 5 years and have found this dental practice to be exceptional. As a 58 year old I can tell you that I've seen my share of dentists and they are not all the same. HDC was recommended to me by a friend and after a couple of visits my wife and children made the switch to. Amy was outstanding BTW, very professional, experienced and knowledgeable. I honestly hate going to the dentist (nothing personal Dr. Herzog) but when you need dental work look no further than Herzog Dental Care.

The Most Unprofessional and Disrespectful Dental Office I've Ever Experienced…read more I was a loyal patient here for over 25 years and brought them countless referrals -- until I saw how they truly operate. When you pay cash or have private insurance, they treat you like royalty. The moment you switch to MassHealth, the tone completely changes. The warmth disappears, appointments become difficult, and suddenly you're made to feel like a burden instead of a patient. After my father passed away, I missed one appointment -- and even after providing proof of his death, they still charged me $50. When I refused to pay on principle, they decided to "part ways" with my entire family. That says everything about their values. What really turned my stomach was that the staff and even the dentist personally spoke to me about other patients in extremely unprofessional ways -- mocking people's dental problems and making degrading comments about those who couldn't afford certain treatments. That's not just unethical, it's a complete breach of patient trust and privacy. They once pretended they no longer accepted MassHealth, but when I later called to confirm, the receptionist said they absolutely still do. That kind of dishonesty tells you all you need to know about their character. This office built a fortune on loyal patients and referrals, then turned around and disrespected the very people who helped them grow. They value money over integrity, and image over compassion. If you want to be treated with dignity and honesty, go anywhere else. There are plenty of dentists who understand that health care is about people, not profit.

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Herzog Dental - Dr. John Herzog

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Dr. John Herzog

Pediatric Dentistry and Braces - pediatric_dentists - Updated October 2026

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