A sweet friend and I were roaming downtown Shakopee and this shop happened be open. Our curiosity…read moregot the best of us. We just had to stop. Very clean shop. Awesome, friendly owners a as t the front desk that were available to answer all the questions my guy asked. Absolutely awesome bike shop!! They had lots of fun bike tassels, bells and lights available to purchase. They sell both new and used bikes. They had some cool bikes that brought back some childhood memories. They also have a large room that they do bike repair in. If you are in the area and have some bike needs (or looking for some fun accessories that you aren't finding elsewhere), I highly suggest popping in and checking them out!

Seemed like he's ready for business. Only bike shop out here in the Minnesota River Valley. Seems…read morelike a decent operation.

Jon did a good deed by restoring and returning a bike I dropped off recently at St. Louis Park's…read moreclean-up day, where the City will dispose of your large unwanted goods. I gave them my 30-year-old Trek 730 that had fallen into a bad state of disrepair because I hadn't ridden in so long and hadn't maintained it. I had regrets afterward, because I had loved that bike, which fit me just right and had taken me many miles. I had thought it was probably too far gone to be repairable and figured it might have gone to the scrap heap. But I contacted the City of SLP, anyway, to ask. A few days later, their solid waste manager contacted me and said the bike was being reconditioned at Jonny Rock and that I could get in touch with them. This I did, and Jon contacted me when the work was done. There it was, my old bike, completely restored and ready to ride again. Better yet, Jon said he was only charging me for the repair as if I had brought it in on my to be repaired rather than charging me for the bike as if I were a new person coming in to buy.

I got their e-bike tuneup and put on new tires and pedals. I told them about the squeaky brakes…read more When I got the bike back-- everything is ,h better than when new. Rides silently, braking is effective and silent, the ride itself is much smoother even on rough pavement. Their extra effort paid off and I'm grateful.

Helpful staff and good selection and stock of name-brand bikes. This is the place to go for Trek,…read morenow. You also get one free annual service tuneup with a bike purchase. If your bike needs service, plan ahead. Mine had a recall notice and because I dragged my feet until early April to bring it in, they had my bike for almost a month. I am sure if I'd scheduled sooner or brought it in during almost any other time of year this would not have been an issue. They did a great job on the repair and even as I was about to roll it out the door a staffer noticed the handle grips were loose and tightened them up for me.

STAY AWAY!!! THEY DO NOT STAND BEHIND THEIR BIKES!! Bought a…read moreTrek Merlin 8 in mid June this summer (2023). Neck started creaking and making noise about two months later. Today it started locking up and I almost crashed. Brought it in and they told me that the Trek bike I bought has open, unsealed headset bearings and they rusted. Very disappointing to say the least. Freewheel asked me about five questions which I thought were to help find out what happened, but no, more likely wanted to find an away to blame me and say that even if I pay for new proper sealed bearing headset they won't cover labor under warranty. Unconscionable, BAD BUSINESS!! I treated the bike very well. Trek should take much of the blame here too. Garbage headset.

This place overall was not impressive the saving grace is they had a girl working there, without…read moreher I am not 100% sure I would gotten served. She seemed a little unsure if herself, please involve her in service and other things she is your only hope for lady buyers

I've been bringing my bikes to Michael's in Chaska for nearly a year and have been very impressed…read more John and his team are a great asset to the community-responsive, honest, fair priced, and passionate about bikes. I've brought them road bikes, an Xtracycle, a fat bike, and a tandem recumbent for service. Always done in a few days and never had to bring anything back because it wasn't fixed properly. These are good guys, enthusiastic about cycling regardless of type and being an integral part of the community.

Eden Prairie store I…read morewas sold a bike rack and told if I had any questions when I assembled to just ask. Well I couldn't get one screw to work and when I called back the man on the phone said to drop by they would be happy to help, very friendly. Unfortunately when I arrived the staff was annoyed, blamed me for the screw issue, a part was missing, actually fell off and fell into the box, which I didn't see. He was irritated I was asking questions, he was very impatient and rude. I returned the $300 bike rack. If he would have taken the 15 minutes to help me you would have had a sale. I've always had positive experiences there. Not today.

Bought a new bike for grandson six months ago. Barely used bike already has flat tires due to the…read moretube stem being cut by the tire rims. Brought the bike in and they claim this is normal wear and not covered under warranty stating that the bike tire needs to be inflated every week otherwise this will happen. I have never had this occur with any bike I have ever purchased from Erik's nor any other bike for that matter. The pictures show the stem being cut at exactly the same location as the hole on the rim. If you expand the picture you can see the sharp edges on the hole that should have been filed down. I fully expect replacing the tube will only result in a cut stem again. Really disappointed that Erik's won't stand behind their product. Not worth the cost to shop here.

My daughter-in-law asked if I would be willing to take 4 large tubs of fishing gear that she was…read morereasonably sure was purchased from your store, but she couldn't find any receipts. Our son passed away unexpectedly on June 9th and it's been very difficult emotionally for her to do this. I called and spoke to Jacob on Saturday and explained the situation. He said it would be best if I came in first thing on Monday and to ask for him. I came in today and it was the most amazing experience I have ever had at any store. From the first person in customer service, the wonderful manager, other customer service personnel to Jacob and Sean that came down from your fishing department. Your wonderful staff turned this difficult and emotional time into one of the most wonderful experiences that I have had since my son's passing. Cudos to whoever is doing the hiring and training of these beautiful, caring people. I now know why my son loved your store. I wish that I had the names of the other people that helped me this morning to thank them. A special thank you to Sean and Jacob who went above and beyond to help me. Greg

I've been here before to take my little cousin on the ferris wheel a year or so ago. They have so…read moremuch sportswear and stuff to check out. I was looking online to see if they carry converse, as I was looking for a pair of regular black chucks. When I entered the store there were tons of staff all over which is nice to see these days. I browsed the men's section first since the shoes are pretty much the same, I couldn't find them at first so I went across the store over to the women's and couldn't find converse in women's either. I did notice the women's shoes wasn't as busy as the men's. I browsed around a bit (no one greeted me or anything in men's or women's). I did finally find them under a table display and they only had platforms for women's so I went back over to men's to take another look. I did find them and waited for a salesman to assist me. A man walked up (after me) and the shoe he wanted was next to stock room so he was helped right away. I waited and asked for help.. I was told by a rep that he had to go check on some other customers, I kept waiting and being ignored to the point I witnessed reps asking people still looking around if they needed help and finally someone came up to help me, I asked for a 7 (as I'm a 8 1/2, 9 in women's), he came back and told me the smallest size they have is an 8 which is too big. He asked who I was shopping for, I said myself and he asked me what size I wear and I said about a 9 in women's and he said "well this is men's" as if I was blind. Just didn't like the vibes all around.

I punctured my back tire while riding along West Parkway. While walking it back to The Falls, I…read morecame upon a Velofix van in a parking lot. Ross was working on a bike and said he'd help me out. He determined I had a leak in the tube, which he quickly replaced. He also took the time to tweak my brakes and handle bars. When I offered him my credit card, he kindly said no. I insisted, as he had no idea what a lifesaver he was to me. Again, he said no. I can't thank Ross enough for his kind and generous support in getting this ol' gal back on her bike. Be on the look out for Ross and two other Velofix vans around the lakes area, plus as a bonus they also make house calls!

I first heard about Velofix when my bike was in accident Ave I needed repairs and searched online…read morebut I think at that time they were not doing bike repairs so I took my bike to Erik's Bike Shop in Richfield. My bike was repair where I could ride again but it was not the same as before accident. As the weather is starting to be nice out, I took my bike down to ride and the brakes were not very tight and the gears were not shifting smoothly as before. I did a search for bike tune ups near me and Velofix came up on the search again. I was going to take my bike to Nokomis Bike shop but after my husband went to check it out, they have an undetermined time frame of when the bike would be worked on so I decided to schedule an appt with Velofix. Luckily, they had one opening left for Thursday May 20. Prices were comparable to Nokomis Bike Shop for a basic tune up. It was great because Velofix came to my house and worked on the bike right in their mobile van and was done in an hour. Brant was friendly and good to work with. I did my check in and got a surprised check in offer for a free cooling towel with any service but I didn't save the offer and so I'm not able to pull it up again. I told Brant that and he was surprised of the offer and didn't have any cooling towels available. Overall, I would recommend Velofix because of the convenience, pricing and friendly staff.