I agree with Sam S. I have experienced this as well, and later found out that complaints had been…read morefiled against them with DHS. It is not an environment I want my child in all day. 8th Street childcare in Altoona is amazingly better. The difference is night and day. I would suggest 8th Street, but they are constantly full and for good reason! They came with high recommendations from DHS.

AKW is very clean, the staff is friendly to your face. I have learned over the several years my…read morechildren have attended AKW that even the adult women (director and assistant director) gossip and act like they are in high school. It is full of drama. Traci - director at AKW 2, tells stories of other parents and their behavior and how they treat their children. She is aggressive, defensive, vindictive and not someone I want to associate with. Unfortunately, there are not a great deal of options with the convenience factor so I was forced to deal with them for too long. My children were always cared for, it's too bad the staff acts in such a poor manner. It could be a wonderful place to attend.

This place is amazing! The director is connected with her staff and is always very courteous and…read morerespectful. The teachers here are some of the best, and I can tell that they truly care about, not only my child, but all children in general. The atmosphere is very open and professional. I had one issue while my child attended, but the director took time from her day to talk with me about, and we were able to come to a resolution quickly. It is usually very difficult to get a spot in this center; most parents who are lucky enough to land a spot never leave.

From the owner: Our mission is to be a place where your child can learn and grow while safely exploring the joy of…read morebeing a child. We are the only 5-star QRS child care center in the Altoona area!

Fantastic, absolutely wonderful. The teachers are the best part. The personal connections they make…read morewith the kids are what you are really paying for. Our two daughters entered when they were 6 months and 4 years old and left when they were 2.5 and 5 years old.

They have loved our kids like their own! Safety, professionalism, care. Thankful for all of the…read moreteachers!

I highly recommend Primrose School of Urbandale. When I started looking for daycare options for my…read moregirl (still during the pandemic, and things have been a bit chaotic in Iowa) I was hoping for 3 things: a place that took COVID seriously, a loving culture, and a small class in the beginning to help my girl adapt and make friends. Primrose has been wonderful in more ways than I expected! -The school is new, spacious and beautiful! -The owners are lovely! They give the school a nice feel of a family environment. -The food they serve is healthy and made on site. -Because the school opened recently, the class was small and my girl just loved it from the start, and now she is loving that the class is growing snd she is slowly meeting more children. -The curriculum is great! My girl is learning all about natural resources and other things that are interesting and useful. -When it comes to COVID, they went above and beyond to keep everyone safe (and did more than the bear minimum recommended by the state). They installed air filters that are above the CDC guidelines. Additionally, they are very open and transparent about teachers vaccinations, and really foster a safe environment. I asked other daycares I called if the teachers were planning to get vaccinated - some places just answered: we can't make them, so we don't even ask! Which I know, but that's not enough for me! I highly recommend Primrose School of Urbandale!

From the owner: Primrose School of Urbandale offers child care and preschool programs for children 6 weeks to 5…read moreyears old in Urbandale. Primrose provides a safe and nurturing environment where children thrive.

If I could give this establishment 0 stars I would. I was walking in for a tour (unscheduled) the…read morefront door enters in to a small office that leads to another door in to the center. When I walked in all I heard was staff screaming at the children and the children were running wild around the building. I turned and walked out right away. Do not recommend!!

Horrible teacher in the 2 year old room I seen her telling at the kids more then once. They were in…read moresuch a rush all the time my kids diaper was always half on. They gave me the wrong coat 2x then asked if I was sure it was the wrong coat. Uuum it's my child. Yes I'm sure. Unprofessional. Unclean on the inside toys are dirty and they are not very understanding of different kids needs.

My 6 year old daughter spent her summer at Handicare. She can have issues with things like being…read moreoutside, being around bugs, and feeling very uncomfortable with loud noises. I was apprehensive when she started her summer program that she wouldn't be able to continue through the entire summer. Not only has the staff helped her through these issues. They've made her feel welcomed and cared for deeply. I myself had health issues this summer and knowing that my daughter is not only safe but she's loved is priceless. This is a fantastic center and I would give 100 stars if I could.

Handicare is excellent! Yes, friendly hours, secure key pad entry, user friendly app, clean. Laura…read moreis the director and easy to work with. If there is a known parental concern, she will address and resolve or work to resolve it. She greets kids and parents by name. The teachers have become like family - Nowadr, Asmhan, Susan, Emma, Danielle, Annalecia. Mary keeps the meals and snacks coming from the kitchen. We love Handicare and highly recommend it!