I had a great experience at Brown Eyes. Front desk was great. Office was great. Doc was great -…read morevery attentive and spent a lot of time with me. Ordered my glasses through them as well and they look great.

I went in last week to get my glasses adjusted and the guy was so nice; he adjusted my glasses and…read morecleaned them really good. I think they are my new optical.

I have been followed by Eyesite for many years. The staff are friendly and I love my eye dr. Dr…read more Pandya. She has been so helpful when I suffered from 2 corneal abrasions. I wouldn't go anywhere else.

If you're touting your 30+ years of providing eye care, it's probably ideal to leave out the part…read morewhere you leave your patients feeling poorly about their decision proactively seek eye care. Understanding the limits of my medical benefits through my employer's coverage, I was told I "shouldn't be seen by an optometrist" (Vs an ophthalmologist). I can appreciate the need for a patient to receive care in the appropriate setting; however, shaming them for not understanding how to utilise their medical benefits isn't the route. I will not return to this location due to the treatment and care I received from their optometrist. While the support staff was helpful and friendly, their optometrist, "Dr T", bedside manner was brash and disrespectful. Understanding she was attempting to communicate important patient and consumer information, she was curt and all-around rude around patient education and schema. Her approach to providing patient care was poor and shame-based.

Getting a 1 star .. if negative stars were available they would be getting that...customer service…read moreis non existent at this location. Posted hours mean nothing.. we arrived at 645 pm to pick up glasses and doors were locked ...my husband turned away and then lights turned off with customers still waiting to be served... To boot called customer service at 6:55 to wait on hold for 5min and be hung up on because I call "after hours" At least our glasses look good! Moving on next year!

Efficient friendly service! My first time going to this store- they handled my insurance and…read moreshowed how I had $200 extra to get glasses. They showed me the different types of lenses and price ranges- it was very affordable and the glasses came in 2 weeks later. I went back for a quick fitting and all is good. Very friendly service there. Give them a try!

I have been a customer of this location for my vision needs for 3 years.. I scheduled a eye…read moreappointment for September 28 at 5:10 PM. I have Davis Insurance, they have this location listed as a in-network location on their member site and your web-site for Greece shows you accept Davis Insurance. When I checked in I gave my Insurance card to that person and also stated I was just getting the eye exam today and would be back another day to pick out glasses. If you didn't accept the insurance I should have been told them. I left work for this appt. When the exam was finished I was seated with a sales person, as soon as I said I didn't have time today to get glasses, I was was told I owed $59.95 for the exam, I said the exam is covered with Davis Insurance, bottom line he said if I want the prescription I had to pay the $59.95. I walked out. I called the location when I got home and asked where the communication was incorrect,. I have not received a call back, I notify Davis of this also. I sent a email to Corporate office this morning. The optometrist was excellent the problem was they list all these insurances they accept, but they dont.

have gone to Reed Eye for over 20 years , they have always been on point with their service. My…read moreDr. who I had for over 15 years has retired and will now meet a new dr. Had my cateracts removed and everything went smoothly able to drive within days.

I was warned to stay away from Reed, and I wish I had listened. My son came in for an exam, and the…read moredoctor stated his prescription had changed only slightly. Two weeks later, we went to get new glasses, and the person fitting him just put the glasses on, and that was it. My son told him he had trouble with the right eye, and he dismissed it; said give it some time, and then come back if you still have trouble. We did, and was told that there was an issue with the right eye, to make yet another appointment. Come on, how many appointments does this place want you to make? In addition, he was misinformed regarding the new glasses as you could NOT adjust them as they did not fit his face properly. Well, we are going to America's Best to get this straightened out because there is no way we will ever return to Reed. I would definitely stay away.............really wish I had.

I went to Lenscrafters in Greece Ridge Mall on a Friday afternoon. They weren't busy and I was…read morehelped right away. The young man that helped me was great! Listened to what I wanted and pointed me in the right direction for frames. There was only one person "making" lenses so he said it would be more than an hour wait. I didn't mind as I wasn't in any hurry. I did get a text when the glasses were ready for pick up - only took about 2.5 hours. It still wasn't busy when I went to pick them up so I was in and out in 10 minutes. Good selection of frames and great service.

This is our third time going in and purchasing glasses over the last 6 or 7 years. This was the…read morefirst time we have had to wait an extended amount of time to have someone help us. In the past within 10 minutes we were helped. When my wife and I were finally helped a very nice young man named Sean Migilore worked with us to pick out and fit us for glasses. He was very attentive to details and unafraid to give his opinions on the style. We never felt rushed and both of us walked out having ordered a pair that we felt we would be to our liking. I would recommend if you visit this location that you ask for Sean. He really makes you feel appreciated as a customer.