The first pair of glasses I purchased were uneven. One lense was bigger than the other. Went back…read moreto return them and bought a new pair. The new pair wasn't made correctly. They weren't sized properly and hurt my head around the ears. I spoke to someone and they said that the best they can do is adjust them . They were very expensive. For the amount they charged you would think that they would have been fitted properly. Next time I will go to another place.

As an older woman having had perfect vision her whole life all of a sudden needing glasses was a…read morehorrible disappointment. They scheduled me very quickly to get an eye exam, when I got there they were very attentive and made me feel comfortable during the whole process answering any questions I had and giving me information I didn't even think about asking for. It was excellent service from walking in, through the exam and when they helped me pick out glasses in my price range and gave honest opinions on how it looked. I couldn't have asked for a better first time experience! Can't wait to get those glasses and see again!!

Fast service. A big selection of frames, they do have name brand but they are locked up so you…read moreneed to find an associate to help you. They are priced reasonably and in most cases , the glasses are ready in an hour or less. They also have teacher discounts of 20%. They will help you to figure out if the discount or insurance is the better option for costs.

Doctor is a great guy! Will be coming back. Service is good. Clean, comfortable painlessread more

Dr. Guy (& EVERYBODY at Family Vision Center) is absolutely wonderful. How often can you say that…read moreyou look forward to going to any kind of Doctor? My husband, daughter and I are all patients of Dr. Guy and all agree that he's one of the best. At my most recent appointment, Dr. I, an optometry resident, treated my five-year-old and was fabulous! He was kind and funny and treated my daughter SO well - even in the midst of her eye drop-related meltdown. The office itself is in an unsuspecting Henrietta Plaza, but the waiting room is modern and bright. Can't recommend Family Vision Center more highly.

I think this Family Vision Center is way overrated . I was not impressed with the vision test …read more Other places take more time to check vision . Also I have Medicare and with $350 for glasses . I picked out a low priced set of glasses and they said I would have to pay $150 or so . I went to a well know place and got my glasses for free and they were a better quality .

LensCrafters at Eastview Mall makes eye care super easy. Their automated scheduling is convenient;…read morethey accept most insurances and even sent me a reminder this year. I was able to adjust my appointment date with no hassle. I went on a Tuesday around 3:30--no wait. Checked in, did the usual pre-tests (puff of air, air balloon), and paid \$39 for eye photos instead of dilation. Dr. Ali Khoja was fantastic--he listened closely and finally corrected my astigmatism. I can see clearly for the first time in ages! He also fitted me with trial contact lenses, and I left with a hard copy of my prescription the same day. Highly recommend, especially Dr. Khoja!

I have been waiting 11 days for my glasses. No one has called with an update…read more I call and you can only leave a voicemail. No call back. Communication is horrible.

The experience with Tamra at her One Hip Chic Optical business was nothing short of fantastic…read more Tamra has an incredible sense of style and is able to identify glasses that are a perfect fit for the customer. It is so very relaxed (her "office" is artistic, stylistic, comfortable living room feel) going through the process with Tamra. She works with the customer - does not dictate TO the customer - what works well (shape, color, frame material etc.). I love the frames we selected - they are incredibly unique, come from a small business in Italy, and are beautifully crafted - it really is a piece of art. People comment all the time on my new glasses - which I love to wear instead of having to rely on contacts every day. The service and commitment to the customer is what I would wish for everything I give my hard-earned money too. They are pricier than those typical mass-produced, boring standard glasses you get at optical stores, but it is so worth it for something that you will use forever - great value.

Be prepared for a rewarding adventure! Tamra has created a…read morewelcoming and unique environment in which she shares her technical skills coupled with an artistic aesthetic resulting in a whole new way to experience eyewear. Every step in the process from lens recommendation to frame selection and fitting is infused with her obvious passion and delightful attention to detail, making the experience something to behold. I cannot recommend One Hip Chic optical highly enough.

Always have a good experience at ROG. I've used them both for eyeglasses, ophthalmological care as…read morewell as contact lenses. Dr Hartman Gruber and Michelle are a pleasure to work with.

GLOW: great location, ample parking Tv in waiting room…read moreToys & furniture for children adult literature/magazines & eye health guides Coffee Clean office & Friendly staff GROW: information provided may be inaccurate or miscommunicated Ie. confirmation of appointments, Wrong patient file access: insurance coverage and file process seems unorganized and time consuming Long waits...I'm talking 1.5 hours & up.

I've been getting my eyeglasses at designs in eyewear for the past few years. It is inside the…read moreRochester ophthalmological group, and very convenient. Although it's a smaller shop than some, they have a great selection, and the service is always excellent. My husband also loves it and is in the process of getting a new pair of glasses this week. Definitely recommend it.

I called from San Diego and talk to Chris their Sales Manager about their products. He was…read moreextremely helpful and professional. He knew the product line inside and out. He was helpful with finding me a local dealer for their glasses. I've used their sunglasses for five years. Their product is durable, high quality and comfortable. If I could give Chris and the company 10 stars I would. I hope they stay in business forever as I'll be a lifetime user of their product.