Writing this review wasn't easy because I've had positive experiences with many of the staff here…read more I was disappointed for a couple of reasons. First, I accidentally wrote down the wrong appointment time and arrived 15 minutes late. I understand having policies for no-shows and late arrivals, but being charged a fee for an honest mistake was a tad disappointing. More importantly, while I think the healthcare providers here are extremely knowledgeable i often left feeling like my concerns weren't fully taken seriously. Confidence and expertise are important but so is listening to patients when they feel something isn't right. Sometimes a little more digging is required Because my symptoms continued, I decided to seek care at a different office, and I'm thankful I did. What I had been dealing with appears to have developed into something much more serious. I can't say whether earlier intervention would have changed the outcome, but it has made me wonder if my concerns should have been looked into more closely from the beginning. I'm sharing this in the hope that it encourages providers to listen carefully to their patients. Feeling heard and taken seriously can make a significant difference in a patient's experience and, potentially, their care.

I've been going to this practice for the last several years and really like the doctors. However…read morethis morning when I arrived I realized I did not have my insurance card and was told they could not reach out on my behalf, no problem. After searching through emails and being unable to locate any information for them I asked if I could call my pharmacy and get the info from them since I knew they had just used it to fill a script for me, they said sure try it. After getting them the info I was then told that I'd need to reschedule as I was past my appointment time and I'd also have to pay $40 for missing today's appointment...all while standing in their office the entire time. This is my annual and it also requires me to fast overnight and they did not have another early morning appointment available for the reminder of this month and I told them my insurance expires at the end of the month. I've never had a front desk be so completely unwilling to work with me on something like this and this was with me actually being INSIDE their office, when I begged if there was anything they could do the receptionist told me I was one min late to my 8:15am appointment and I should have arrived earlier....I told her I came straight from dropping my children off at school and am a single mom...she still didn't care, I even asked why she didn't being this up while I stood there on the phone, I could have cash paid for the office visit and given them insurance for running tests....she just shrugged and said it was their policy. I never post reviews but this was over the top for me and her lack of empathy was unreal. I will unfortunately be finding a new doctor after this experience.

I have to give Dr Stevens credit for helping me on my journey to feeling better. He truly cares and…read moreI have appreciated the follow ups when I may have gotten off track. I love the new office, the staff is great and even my children enjoy coming to get adjusted.

I've been going to Texas Chiro Health of McKinney for over 6 years now. I'm 60plus years young and…read morethanks to Dr. Stephens and staff, they keep me going. I can't say enough positive things about this wonderful clinic. And if for some reason Dr. Stephens is on vacation, Dr. Philips, that I started out with, will step in and ensure your health stays in tiptop shape. I HIGHLY recommend Texas Chiro Health, Dr. Stephens , Dr. Philips and staff!!

There's no one better than Dr. Scott Alan Wright. Although he's no longer with his practice,ake…read moresure to check him out wherever he goes! . He is a healer and always will be healing hands healing mind healing bodies!

I went here for a hand problem for a few months. They got me…read morechiropractic treatment and shot a lidocaine type treatment in my neck and shoulders. A tech gave my arm a "scraping" technique, that really hurt and badly bruised my arm for over a month. I notified them and they never made appointments with me again. I would not go there again.

Amazing experience at the fracture clinic! Fast and everyone was nice. The doctor himself was in…read moreand out super quick and explained things quickly but the nurse and other provider filled in blanks. They were super busy and wait was very reasonable. Definitely impressed.

What a wonderful experience for my grandson. This is a terrific opportunity for kids to learn…read moresafely regarding sports. The workouts were so fun. He enjoys doing. Staff is helpful and facilities and are clean.

Love these guys! They have been quite an asset to me and my health needs! Customer service is…read moreexceptional! Thoughtfulness and caring! Always ready to meet the challenge! If you're looking for a great medical team look no more!

I made a appointment on Tuesday, and luckily they were able to see me that day. Office is clean…read more Everyone is friendly, and they accepted my insurance. Mark spent a lot of time with me, and I never felt rushed. It is so nice having a Doctor 5 minutes from home. I am so glad I found this Doctor's Office!

I was visiting family in Celina when I slept wrong and put a kink in my upper back. I wasn't sure…read moreif I'd be able to wait it out so I looked around to get adjusted. (I have a 2 yo to care for so I couldn't be out of commission) Woodlands Chiropractic popped up in-network and high reviews so I called and left a message. By 2:30 I received a call back and was able to get an appt within the hour. The receptionist was as sweet in-person as she was on the phone . As I waited to be seen I was able to hear other clients walk in and she knew each one by name. Felt like home! Go in to meet with the doc and was very pleased. Friendly and listened to my pain areas. Little twist here...twist there....next morning woke up feeling great!! He rec I come back the next day for one more visit and I'm glad i did. I left feeling even better than that morning. My back and shoulder hasn't bothered me since and it's been a week since my visit. Thanks Doc!!

Dr. Fabacher is very caring, and I am so glad to have found this establishment!! He truly cares…read moreabout his patients and so does his staff! He incorporates physically therapy with the adjustments. I was skeptical and even a little scared of the adjustments to my spine, but he made me confident and assured. Now I cannot believe I went so long before making an appointment to see him!

First visit was great. Second visit I was sent from Therapist to physiotherapist to receptionist…read more This was such poor care. I left with pain in my good hip after the ridiculous exercises that were guessed on the fly. The final straw was they had the front receptionist add deep heat. She sat down the electric connections to be plugged in to ?? She put the heat pack in the wrong area. Then someone else (another hand off) to set a timer. They left. The timer went off for almost 5 minutes before they returned. I will never go back there.

Dr. Tyler and his team are just incredible! This is only the 3rd chiropractor that I've ever seen…read morein my life. I left the first one in more pain than when I went in. The second was absolutely no help and was a joke, tbh. Upon moving to McKinney, ChiroConcepts was the initial chiropractor I went to after a car accident that I was in. The amount of questions they asked me about my specific pains was surprising and I swear it felt the questions just went on and on, but in a good way because the questions being asked, I've NEVER been asked those questions before and the descriptions creepily described exactly how I was feeling. Because of the accident, they went through a RANGE of measurements. Again, shocking to me. They took X-Rays and started me on some "feel good treatment". After the first treatment of the back rolling table (this is heaven to me, btw) to relax my back muscles, Dr. Tyler went through my X-Rays with me. The other place said 24-48 hours, maybe 72 to get the X-Rays back. Chiro Concepts did it in minutes. Doc got me on the table and got to popping. He said, "remember this area in your neck on the X-Ray? Here it comes..." *crack* I had to go to another chiropractor after the initial time and fought like hell to get back in to Chiro Concepts. I look forward to coming here. I try to pop my lower my back on my own and so far, it's never failed that it pops on its own right before Dr. Tyler does it and it feels soooooooooo good. I swear, I feel so much better every time I leave here. Every massage I've ever had has always been to try to get my lower back and it just never got all the way better. This is what I was missing the whole time. This place is literally changing my life because I'm able to do things again without pain. HIGHLY HIGHLY HIGHLY recommend!!!

Jeet Bhazu excellent job…read more Edge physical therapy is very professional Many convient locations

These physical therapists show no concern for their patients at all. They sit behind their desk and…read moretell the technicians what to do with you next. I have never seen such heartless people work with patients in pain , and I do not recommend them under any circumstance.