Partner was referred to this group. Received voice mail that stated partners insurance was not…read moreaccepted. It was absolutely evident from the tone of the voicemail that they were completely unconcerned about their ability/willingness to provide services. To say the voicemail was exceedingly flippant and rude would be an understatement

Rude therapist with no bedside manner whatsoever. She gave me no feedback during my diagnostic…read moreinterview and/or therapy. And then walked out without a goodbye or any feedback. A front desk fellow later walked into the room and handed me some faint xeroxed exercises without any explanation whatsoever. Kacie, if you hate your job and people, try working with animals. No need to talk to them. -Frederick L. Coolidge

I saw Jeremy for a consultation. He was informative and gave me some options I didn't think about…read more I'm going to be strengthening and preparing for possible surgery. I would recommend Jeremy and am looking forward to getting stronger.

It is far past time for me to review Rocky Mountain Rehab. I received such high-level and effective…read moretreatment there--it's hard for me to imagine how I survived before I started seeing them! The "therapist" part of "physical therapist" is very real; my practitioner, Sarah, treated not just my symptoms, but my whole self. Under her care, I improved rapidly physically and also learned so much about my own body and how to care for myself. She balanced trying new therapies with basic core strengthening and flexibility exercises. I was always amazed at her ability to recommend precisely the missing piece in my treatment. Though I originally saw her for chronic low back pain, she's treated all sorts of complaints and injuries in my 2 years with her. The entire team is fantastic, from the front desk folks to the massage therapists. I actually looked forward to my appointments, knowing that I'd be greeted with a smile and taken care of quickly and compassionately. For me, Rocky Mtn Rehab is the only way to go.

I honestly regret going to the appointment and wish I never did. I did not get a good/confident…read morefeeling on the first appointment, but decided to give a second try. I should have trusted my gut. I am in worse pain now than before and I'm concerned about one of the exercises that was used on me. ** Also I should have looked closer at the online reviews as majority are based out of CA and there is an Ascend Physical Therapy in CA too. SO these people reviewing are probably reviewing about CA location and not the Colorado Springs. Update-The next couple of days since the PT appointment and I am in even worse pain than before going to this place. I am having more issues and just extremely upset for not trusting my gut in the first place. I wish I never went here. Now I just need pray what the PT did is not permanent.

I'm at the beginning of my treatment, but so far I'm very happy with them. They were the 3rd PT…read moreoffice I called and absolutely the easiest to work with. The 1st office said they charged hospital rates, $459/45 mins. Not even kidding. The 2nd office wouldn't give me a clue about prices until my 1st appt and wouldn't schedule me until they had a referral in hand. Ascend PT gave me a price up front, said they'd start me without a referral and they squeezed me into their calendar. My healing process will be slow, but I'm really happy with my PT's (Ryan) expert hands. Everyone in the office is very nice and easy to work with.

Very horrible toxic and bullying . It's not the CNAs nor the nurses. It's the management. They are…read moresome of the worst I've ever worked for. Do not put your loved ones here.. not apply for employment here.

Very disappointed in this place. My mom wasn't there even a few weeks. They never unpacked her…read morethings. When I called the facility there was no answer and when finally spoke to someone they had no idea of my moms condition. No explanation of why she wasn't unpacked. They promised me that someone would call me to set up an appointment to see my mom. I begged and pleased to please let me visit mom but was promised I would get a phone call. They Never called. My mom died without even knowing I was trying to see her. How cold and impersonal to not even help her feel comfortable in her new place. Please do not take your loved ones there. They don't care.

Just finished up back massage after TPI Tyler was PTA. Was…read moreinformative kind caring. Rich was initial PTA for consultation. Also informative kind and caring PT. Donna H

I started treatment at APPT and all was going well until an insurance hiccup occurred. Because I…read moremoved recently, and mistakenly thought that my insurance bills were being paid through autopay, my Medicare insurance lapsed. I was hoping that I could get my insurance reinstated quickly but it has taken a matter of months. I was notified by APPT that I owed them some money which I paid yesterday. The amount I owed was $363. After I paid my bill I inquired how many sessions that was for and was told it was just one session. That seemed excessive to me and, on further inquiry, I learned that it was the "insurance" price. The non-insurance price is $110. When I called back today and spoke to Candy she said that there was nothing that could be done. She'd spoken to her colleague who refused to give me the lower price. It seems to me that they could have made a small concession and given me the lower rate as an act of kindness and good customer service, but they refused. When I told Candy that she'd just lost a patient, as a result of that decision, she didn't seem to care at all.

Incompetent staff member caused injury during post operative rehab resulting in months-long setback…read morein recovery.

Care and compassion from the first phone call is how I would describe Action Potential Physical…read moreTherapy on Pikes Peak. I have been a patient there intermittently for about 5 years and from Kathy at the front desk to Sandy with my hands and wrists I always know that they will do their best to make me feel comfortable and well cared for. This is the place for PT!!

I cannot say enough positive things about total function physical therapy and Bree! She truly went…read moreabove and beyond in every aspect of care. From the very first visit she genuinely listened and was able to make a knowledgeable plan of care that made a world of difference in my life. She helped me understand and address lifelong issues that I had never received clear answers to before. Her one on one approach was thorough and personalized. I am incredibly grateful for her care and highly recommend her and this practice without hesitation.

What a great establishment! The employees are extremely professional and d really polite. The one…read moreon one care is very comforting as they are there to actually help you. They are very involved with the patients offering an array of exercises. I even received dry needling on my shoulder and wow what a difference in the pain level I was feeling. Extremely pleased with this location.