Peak Performance
Very upsetting the way they took advantage of my 70 year old wife that is diagnosed with parkinson's and early onset dementia. She thought that exercise would help with her mobility. I got intouch with these guys and per our conversation they told me for personal trainer it would be 30.00 per 30 minute sessions and did not do contract's. My wife went to a meet and greet and really liked Skylar. I asked my wife how it went and she said fine. I asked if they charged her 30.00 for the day and she didn't know. I checked her Ssi account and saw they charged her 180.00.so I figured she paid for 6sessions. As she was going she started not being able to feel well enough to go. Her neurologist told her she needed physical therapy instead of the exercise she was doing. So she felt like she wanted to complete the 6 session's. But she was on new medication and really could not do it. We figured that the 2 remaining sessions we would just forfeit. I told them sorry but she will be starting physical therapy as soon as she adjusted to the new medication. I was told that since they weren't given 30 day's notice that they were going to bill her for an additional two weeks of 140.00. I said but you don't have contacts so I don't understand. He said that they have agreements and she signed one. I said she didn't know she had agreed to anything like that. I told him she never received any paperwork. So he texted me copies of the so-called agreement. It had no date or dollar amount so they could have billed a million dollars according to that agreement. It also referred to the contract 2 time's even though he said that they don't have contracts. I checked my wife's account and saw they had already charged her 140.00 a week earlier. My only option was to cancel her debit card and have a new one reissued so they could not hit her for any additional charges. My wife signed the paperwork where she was told to and didn't understand what it really said. She can't read without her glasses and did not have them with her. And I know they didn't take the time to make sure she really understood the paperwork. I have to explain things to her several times before she understands what I telling her. I feel that they really took advantage of her. It's called elderly financial abuse and they should be ashamed of themselves. I only hope they don't teach their children that this is acceptable. So my worning to you is look out for the most vulnerable people in your life so these kind of predators cannot take advantage of them. read more
