Hahaha are you guys still open?? Sucks to be terrible at service. Good riddance. Glad I left a bad…read morereview all those years ago

Update: I have tried to visit twice since my first visit and it hasn't been good. The first time,…read morethey updated their hours and did not post it online so they were closed by the time I got there, no big deal. The second time, I made sure to go during their hours of operation and the door was locked. I looked in and saw a worker go into the back. I waited outside for almost 10 minutes, knocked and called. The phone number to the store has been disconnected now, so I don't know if they're going out of business or what.

Please learn to get your orders CORRECT. We took forever to…read moreget our order. It was double and tripled checked a manager was involved and they still left 3 items off our order.

This is more of a 2.5 star review…read more The reason why is because sometimes the service and food is really good. However other times it can be really bad and the lack of people caring enough to take your order.

Went to get a snow cone after work because I heard they were pretty good. Once I got there, ordered…read moremy snow cone and waited 10 minutes just for my snow cone in the cold. Keep in mind there was no line. We were the only customers there and the girl at the window proceeded to open the window and say that it was the girl's first day on the job. Then after a few more minutes of standing in the cold they finally gave us our snow cones and the girl who's supposedly first day on the job said that it wasn't her first day and they just proceeded to laugh and giggle while we waited 15 minutes for two snow cones while there was no one there. Snow cones tasteGood,service not so much

This place used to be so good, but we stopped in today and waited an hour to get our two snow…read morecones. It's all high school kids working, and management only has two or three working at a time which results in them getting super far behind. At least four different people went up to the window while we were there to ask about their orders because they were taking so long. Several people even left without their snow cones and just told them to keep their money. There was about a 3-5 minute wait between them giving out each snow cone. Not each order, but each individual snow cone. At one point I heard a girl yell from inside and she said several cuss words with the window open and customers standing right outside. They also need to take names for orders instead of calling out flavors because a lady that had only been there for a few minutes walked up and grabbed a little boy's blue raspberry snow cone when she still had several families in front of hers including mine. So we finally got our snow cones and there was no syrup on them. My snow cone was supposed to be brown and was completely white. I had to dump the whole top off to find any flavoring, but there was hardly any in the bottom either. Beyond that, my snow cone might as well have been whole ice cubes. The chunks were massive and it hurt my teeth to even eat it. Overall this was a total waste of my time and money. I would suggest scheduling more staff for shifts or just hiring people who know what they're doing. Joke.

Every single time i come to this freddy's I am sitting in the drive thru for at least 20 minutes…read more the staff is sometimes kind and apologetic so maybe a case of poor management. but it's been like this for the entire 3 years i've lived here.

The service is fast and the food is so good I always get the number 1 and it tastes good I would…read moreeat it all day.... I'm not a fatty

I love it!! It is family owned for generations and they have great service! They make you feel…read morelike you are special and they always will get the order right! Great atmosphere and it is a good place to chill with the homies.

The past couple times I have gone they have screwed up orders by giving me a small and not a medium…read morein charging me for it. They're triple chocolate brownie was cold and extremely dry, lately been disappointed with their service.

Every time we go to this place the workers are nice and get everything done in a timely manner!…read moreThey offer many different flavors of milk tea, desserts, and rolled ice cream. They also offer many add ons to the milk tea such as boba, jelly fruit, etc. Absolutely recommend this place!

They're drinks we're good I just would have liked different kinds of boba. But they're place was…read morereally cute and the service was pretty quick