After meeting with four different roofing companies, BEST NEST RENOVATIONS was the one that…read moreprovided everything and more. BEST NEST did a fantastic job and did not attempt to take advantage of replacing my roof. Everything that was written or spoken happened. All within 5 days. There are reasons I did not do business with the other companies. I spent months trying to negotiate with them a fair deal for replacing my roof. They could have put on two roofs for what they were trying to charge me. The first company stated they didn't work with insurance companies and offered me a high interest rate credit card of 27%. When I told them I could build a house by the time the roof was paid for; they wanted to negotiate and extend the length of time which is more money in the end for cheaper monthly payments. Two other companies offered to do the job and use the insurance company. I ask how much would it cost. The second company told me the maximum amount your insurance company will pay plus your deductible. I ask again and in so many words the answer was... as much as your insurance company will give us regardless if it takes less money to replace. When I asked for the total price of the roof, the third company said your deductible. I asked several times for total cost and got the same answer. I took that as the same answer as the second company. My roof was in poor condition from previous wind and rain. BEST NEST completed the job in ONE day. They tore off the roof and replaced it with synthetic covering as well as the 50 year shingles that are able to handle the elements. BEST NEST answered ALL of my questions and gave me a quote of the total bill before beginning. Once job was complete I am one SATISFIED customer. I highly recommend BEST NEST RENOVATIONS!!! If you are anything like me, you are not going to take someone's word like that. I will make one suggestion. Consult with more than one company regarding your needs before contacting BEST NEST RENOVATIONS . Compare what they will do for you and cost compared to the other companies offering the same thing, There's no doubt who you will feel more comfortable working with. I was trying to save you time and money but if you are like me, you have to find out for yourself. BEST NEST RENOVATIONS!!!!!!!!!

The owner, Matt, way overcharged my project in hopes insurance would pay out and then when they…read moredidn't I, a single mom, had to pay him $15k out of pocket even though he swore to me time and time again that I wouldnt have to pay anything and insurance would cover it. He also completely ghosted and wouldn't answer or return texts or phone calls after the project was done. He is money hungry and looking to take advantage of anyone he can.

Very thankful for Ken's coming out on short notice to provide estimate damage from storm day…read morebefore. Initially was just for a quote, but he offered to tarp the damaged section. Wife was in hospital and I needed to be there but storms were rolling in. It wasn't a large area and the quote was extremely fair. Ended up he fixed it same day for us. A week and several downpours later the roof stroll not leaking. Hopefully I don't need a new roof soon, but when I do am definitely calling Absolute!

Never received an estimate until Ken found out what the insurance company would pay. Then he rushed…read moreout to the house with an estimate and to have me sign so they could get the work started. Had me give them the money for the first check I received to buy the supplies. RED FLAG..... A roofing business should have the money to buy the needed supplies and then you pay when the job is finished. Then once the job was half finished which it is still half finished as of today. He pocketed all the money and left. This includes the first check, the second check and the depreciation check which he cashed without my signature. So if you want to be ripped off and have an incomplete job..... These are your guys to hire......

Mr. Austin came out for a home warranty job, got there quickly, fixed the hole in the roof, and was…read morevery easy to work with. I asked for his card as he will definitely be the guy I call when the roof needs more work!

I have used Austin Roofing & Gutters twice this year for roofing repair. They were great and the…read morework they did was very good. I appreciate the prompt response, affordable pricing, and professionalism. I would recommend them and use their services again if needed. Thank you.

I have used the services of Jay- Small Jobs in two occasions and both times were fantastic. I have…read moreon the go lifestyle which does not include DIY and finding someone I trust has always been a challenge. Communication - I met Jay first through Thumbtack and from all the offers I received he was the one person who tried to understand what I need without giving me the let me come then I will tell you. I sent him pictures when I could not explain well and he was and is attentive and prompt. Service- he came on time fixed my issues. First time, it was easier than he thought and second time more complex but he resolved both for me. And, didn't leave a mess. Price- Service and communication are not the only reason why I gave him a call back it was also his reasonable price. He will give a fair estimate and will take from there. Now like any job if it's more complex there may be a price adjustment but he is always reasonable. Most importantly he doesn't bullshit you because you are not handy. A knowledgeable, trustworthy handyman for a reasonable price that cleans after himself - I definitely recommend!

If you want high quality, detailed work, with a nice finish, this is NOT the guy…read more The job was to enlarge an interior crawl space opening and replace the existing frame/door with an insulated door and weather stripping. It was $375 plus an additional $125 for insulating materials/labor. For this price I was expecting a completely finished, well installed product, with quality materials and remaining mess/job materials to be cleaned up. The first concern was that a small drop blanket was used in front of the door. But, knowing that you are cutting into concrete block and the subsequent dust that permeates the air, this would hardly be sufficient. The smoke alarms in the entire house went off due to the amount of dust that was created and not blocked appropriately to keep from getting all over the house. When the job was finished and I pointed out the materials and dust collected around the work site, including a nail left behind, I was informed that he "didn't have a shop vac" and "doesn't normally clean up building materials". The additional money spent on insulation labor and materials was used on; narrow stick-on weather stripping that was falling down due to half the adhesive part left to open air, which then stuck to the back of the door, causing it to pull and fall when opened; and Styrofoam board, screwed into the back of the door, partly held on with a busted part of a ruler, and not secured at all on one side. I was told this was "quality work" and that he had technically used what we had agreed on. The front trim/door is marked up and, the trim which he reused from the previous door is too short on one side. Instead of informing me, and agreeing to replace the trim, he re-installed it and said "nothing I can do about that". Additionally, the front latch does not line up and cannot be closed properly. When I expressed my displeasure, and pointed out various items, I was told I technically got what we "agreed" upon. I went ahead and paid the full amount to end the interaction as it was evening already. The next morning, I notified him that I was still displeased and, that the door is not able to function as a proper door, nor is the price for the additional insulating materials and poor labor he used justifiable. He then told me I had flown into a "rage" after asking for a small discount ($40-$50) so I could get necessary repairs. He refused. Really disappointed. I was hoping to find a long-term handy man but all the great reviews really let me down. I guess this is NOT his "type" of work. Buyer Beware.

I had Creststone handle all my construction job after the "100 year" flood. He worked with me the…read morelast 4 months of 2009. I had roof damage, water damage, mold damage, and various other areas that really took a beating. Tommy (the owner of Creststone) walked through my house and on my roof with my insurance adjuster and had it not been for him my insurance would not have covered as much as they did, because their rates are way out of date. My Insurance adjuster complimented me on Tommy and told me he was one of the most knowledgeable he had ever worked with. After my new roof and skylights were on, heavy rains hit again, and I had no leaks at all, when other friends are still having their roofers back again and again. He was in charge of all repair work, painting, duct work insulation removal, etc. Even my mold remediation company complimented me on Tommy's work. They are now using him to help clients they have. The mold testing company told me the same. I am extremely happy with all the work Tommy did for me, in fact, he was able to even save me money over work that could have cost me more. All of his subcontractors were polite, good and did a great clean up. I have told Tommy he can have anyone call me for references if they want more information. Pat McD.

Poor customer service; phone calls are not returned; unexplained delays in getting repairs…read morefinished. Sloppy work.

I sent a payment of $1,045 for a furnace that was supposed to be purchased on the day that I made…read morethe payment. I called for 3 days straight and got no answer. When he did finally answer on the 4th day, he claimed that it was raining and that he would try to get to the property by 3:00 PM. I haven't heard from him since. No call, no text, no furnace, nothing.

Do not use this guy unless you want stress and frustration…read more We have a two-month old baby and faced an emergency this week during the 95 degree heat. Our system was leaking through the drywall. On recommendation from a friend, we called this company, which is actually just a single guy named Charles with a truck that reads "24 Hour Service." Unfortunately, he's unprofessional, unresponsive, and lacking expertise. He brought a child to the job, failed to fix our system (the leak grew significantly worse after he left), took $285 cash/Venmo, ignored calls and texts, and then left us without air conditioning for more than 24 hours, with an infant, before he called back to return. That is not what we expected from "24 Hour Service." Call E Dennis instead for professional, efficient service. They asked if we had small children/elderly folks in the house, dispatched someone right away, did a thorough investigation of the problem (went inside and outside), and charged less than Charles for an entire YEAR of HVAC/furnace maintenance. They also informed us that Charles failed to unclog behind the p-trap and that the auto-shut off, which the guy said he needed to replace, was not the issue, which is why it failed to work even after Charles replaced it. I spoke to Charles 27 hours after he failed to fix our system about making it right: offer us a refund, full or partial. He refused and yelled at me over the phone. Do not recommend.

I've hired Rico to a do a few jobs around my house and he always delivers. No matter if it's…read moresomething big or small. And his prices are very reasonable.

Rico please. You're commenting on this 5 years later?!?…read more If you have different pictures then post them. You don't because you left and never returned my calls or to my property. You also owed subcontractors money who tried to put a lien on my home. You also were arrested in the middle of doing my work so we had to stop for a couple of weeks. Please don't play with me on the internet because you still owe me my money and I gave it to God instead of resorting to other means.

These roofers came to our house and stuck with us all the way through an insurance tug of war…read more When the time came, they arrived on time, did an amazing job of replacing our shingles and left our property neat as a pin. SIX MONTHS LATER, a tree fell on our new roof. I discovered the issue at 8:30 am, and by 10:30 they were at my house, assessing the damage. They also have a team that removed the tree from our home and by suppertime the TREE WAS GONE. This kind of response is the best anyone can hope to get. They also have a team that will help repair the interior of the house, and I am not a bit worried on how the quality of that repair will go.

These guys are EXCELLENT! It took less than a week from my call requesting a free roof inspection…read moreto the finished repairs on my roof... I even purchased a maintenance contract to prevent future emergencies! I highly recommend New Image Roofing Atlanta for all of your roofing needs! (They know what they're doing - and they do it well!)