We had a small, but complex carpentry job that was holding up another project. The guys came out,…read moregave a fair estimate, and completed it later that day. They did a quality job, at a fair price, faster than expected. Could not ask for anything more. I'll definitely use them in the future.

Great licensed contractor! Renovated our kitchen and master bath to perfection . Honest and…read moreaffordable .

Shaun and Juan arrived early when they had a cancellation that day. They had a very busy schedule…read moreand had to reschedule a couple of times, so prepare to be flexible, with which I was OK. I had an interior vaulted ceiling sheetrock repair, several cracks in the sheetrock in the living room, an exterior doorframe that was rotting and needed to be repaired and resealed, a couple of areas in the exterior wood overhang that needed resealing and a ceiling fan that needed rebalancing. All work was done expeditiously and expertly and they were OK with my concerns and were accepting of my insistent oversight. Juan was a master at repairing the sheetrock as I cannot even tell where the repairs were done. The ceiling work was considerably high up and Juan had to maintain good balance to reach the repair area. I considered the charges reasonable; they worked about four hours and there were some additional material charges. I was charged by the hour as they advertised and there was no additional surcharge for a two-man team. I have additional work that needs to be done and I plan to use them again.

Are they still in business? The number is now disconnected - checked multiple time since last…read moreweek(?) My past experience was very positive. This is why I wanted their svc again!

Be careful if you hire. They upcharged us twice after work got started (once for $1000 and once for…read more$1400) for items that were addressed on the estimate. They were also the most expensive out of three companies considered. In response to Intown's reply: We did pay $600 more to fix the hidden trim work. We didn't feel it was right to pay an additional $1,000 for that and other items addressed in the estimate. As for changing the scope of the project, the recommended paint did not perform as described by Intown. We could not see our way clear to pay an additional $1,400 on a $14,000 job. We used to be one of those 1,400 satisfied customers. Sorry we could not work this out.

I was sitting at my kitchen table for dinner with my family when I felt a drop of water hit my…read moreshoulder. At first, I assumed it was one of my daughters transforming her dinner into a projectile, but it turned out to be something much more concerning--a leaking skylight. I called my friend that had recently told me how happy he was with some work he had done at his house on a water damaged bedroom. He recommended Intown Craftsman and I called them that very night. I received a response the next morning, a phone call from Russ Melton. He assured me a member of the team would arrive soon with an estimate and even invited me to call him personally if I didn't hear from the team soon. There was no need, I received an email and a call later that day. Russ showed up the next day and provided an estimate for the project. While I had him there, I showed him some other issues with the house that had been on my "to-fix list" and he provided an estimate for those projects as well. The cost was exactly what I expected, and I gave him the go ahead to schedule workers ASAP. They came within a few days, even though it was all happening around the Thanksgiving holiday. Jose and another roofer (sorry, I didn't catch his name) showed up early for the appointment but waited out front until the appointed time. They were courteous, kind (even to my very excited dog), and had the problem fixed in no time. They even installed additional flashing to the second skylight (which hadn't yet started leaking) just as a precaution, free of charge. The office staff were just as kind and professional as the roofers. I worked with Deb Burris who helped me with billing and scheduling. The interface for billing was simple, the contracts and estimates were clear and easy to understand, and she was very knowledgeable and responsive over texts, emails and calls. I will certainly be calling them again soon for those other household projects. I recommend using them if you have any home improvement or repair needs.

I'm an ATL realtor and have used Nick at least 3 or 4 times so far. He's on time, professional,…read moreresponsive, reasonable, and no nonsense. He's my go-to every time now.

Nick did a great job repairing an under counter sink that had come loose. He was very prompt in…read morecoming to look at the job and showed up on time today to repair. Left everything clean. Definitely recommend.

If you want high quality, detailed work, with a nice finish, this is NOT the guy…read more The job was to enlarge an interior crawl space opening and replace the existing frame/door with an insulated door and weather stripping. It was $375 plus an additional $125 for insulating materials/labor. For this price I was expecting a completely finished, well installed product, with quality materials and remaining mess/job materials to be cleaned up. The first concern was that a small drop blanket was used in front of the door. But, knowing that you are cutting into concrete block and the subsequent dust that permeates the air, this would hardly be sufficient. The smoke alarms in the entire house went off due to the amount of dust that was created and not blocked appropriately to keep from getting all over the house. When the job was finished and I pointed out the materials and dust collected around the work site, including a nail left behind, I was informed that he "didn't have a shop vac" and "doesn't normally clean up building materials". The additional money spent on insulation labor and materials was used on; narrow stick-on weather stripping that was falling down due to half the adhesive part left to open air, which then stuck to the back of the door, causing it to pull and fall when opened; and Styrofoam board, screwed into the back of the door, partly held on with a busted part of a ruler, and not secured at all on one side. I was told this was "quality work" and that he had technically used what we had agreed on. The front trim/door is marked up and, the trim which he reused from the previous door is too short on one side. Instead of informing me, and agreeing to replace the trim, he re-installed it and said "nothing I can do about that". Additionally, the front latch does not line up and cannot be closed properly. When I expressed my displeasure, and pointed out various items, I was told I technically got what we "agreed" upon. I went ahead and paid the full amount to end the interaction as it was evening already. The next morning, I notified him that I was still displeased and, that the door is not able to function as a proper door, nor is the price for the additional insulating materials and poor labor he used justifiable. He then told me I had flown into a "rage" after asking for a small discount ($40-$50) so I could get necessary repairs. He refused. Really disappointed. I was hoping to find a long-term handy man but all the great reviews really let me down. I guess this is NOT his "type" of work. Buyer Beware.

I asked Jay to do a plumbing job and an electrical job. To his credit, he determined that the…read moreplumbing job was out of his skill set due to the kind of old pipe involved. I appreciated his integrity on that matter as we all know plumbing problems can escalate quickly if not done right. He did the electrical job perfectly and in good time. we now have a perfectly-functioning security light on the house. I would recommend Jay for any small job you may have. He is honest and fair in his pricing and he communicates very well. If he cannot do the job for whatever reason he will tell you immediately.

Prompt and responsive to requests. Quality work. Mr. Boyd promptly responded to initial quote…read morerequest for roof/gutter work. His team came out and finished the job quickly and resolved the problem areas.

He always gives great service. I didn't like that he changed the price once he got here this last…read morerepair. I sent him a picture before hand and he said because it was higher than anticipated, it would be more. These are things as a professional you should ask about before hand. He said he would give me a discount on my next service instead of honoring the quote. Other than this Boyd has always given good service.

We had an excellent experience with Daniel of Intown Handyman…read more From our first call, Daniel was friendly, responsive, organized, and punctual. He came out to our house for a walk-through of the projects we needed and sent a quote shortly thereafter. He then completed the projects on time and without needing additional supervision, which was helpful as we were working from home, so there was minimal intrusion to our routine. The whole experience was A+. In our experience, it has been very difficult to find communicative, organized handymen, but Daniel was exactly that and we highly recommend his services.

Daniel did a great job replacing the ceiling and repainting our bathroom. Water from the condo…read moreunit above us leaked through and ruined our ceiling. He also replaced some cabinet floor under our kitchen sink and reset the granite countertop of our kitchen pass-through. He showed up at the right time everyday and completed the work within the original quoted time. I would highly recommend him for your handyman tasks.

Highly recommend Genti and his team. They just finished a living room renovation for us and did a…read morefantastic job. The work quality is top-tier, and they were professional, clean, and communicative throughout the entire process. They paid attention to details and made sure to ask clarifying questions when something in the requirements wasn't clear. I hope to work with them again on a future project.

Cannot recommend this group enough! I hired them to install a kitchen backsplash. The crew showed…read moreup on time, prepped the space throughly, perfectly installed the tile in a timely manner, and cleaned up leaving behind no trace that the work had been done. The price was incredibly fair for the quality of work, but most importantly I appreciate how they respected my home while they worked which is something I have found hard to come by. I will definitely recommend this group and will be using them again in the future.