I have been with Dr. Tucker since he started his practice. I would not go to anyone else! If you…read morehave a problem that he can not handle, he will refer you to someone you can. I am always able to get an appt. I am always treated in a professional manor. Hope he never retires!!!! Sandy Higgins

Dr. Tucker is a nice friendly capable physician, but the downside to this office is its staff. Very…read moredifficult to deal with, does not put your health as a priority and will make you run in endless circles. While I liked Dr. Tucker, I just couldn't stand calling that office so I changed to a different practice.

I've only been to two appointments thus far (third is today, and I'm not looking forward to it). I…read morecan only speak to the Bear location. Firstly, the receptionists (there are often 3-4 behind the desk) aren't interested in communicating with you when you walk in. They insist you sign in on paper first, be seated and then they'll call you up 5-10 mins later to fill out paperwork or any other parts of the sign in procedure. Very impersonal. Also, not a fan of the OB care I've received. A "no opt out" urine test every appointment is a little extreme and I didn't experience that at my previous OB. I only switched here since it was local and worked with my new (cheaper) insurance plan. That being said, you can immediately tell upon walking in that it's a cheap/cost flexible facility. I have to echo what the other review said when it came to prescriptions. My nurse sent a prescription over necessary for me to take immediately and when I went to fill an hour later (unbeknownst to me) hadn't come through yet. So they pharmacy filled a similar prescription that had refills left from my previous OB. It was a huge mixup that's still ongoing because the correct script wasn't actually sent until days later. In addition, some smaller logistical things: they didn't remember/write down many of my responses to their questions about vaccines and even my weight measurements from previous appts and then seemed to imply it was my fault they didn't have the info because I didn't return with their "pink card" which in my opinion is just a form they want you to constantly have so they can shift the responsibility of record keeping onto the patient and away from their staff. In general, the staff seems uninterested and inauthentic in their patient care. Poor customer service and organization. Wouldn't recommend and won't be back after my birth

Don't make an appointment in the morning thinking it will be quick so you can go back to work and…read morefinish the day....it won't be. I had an 8:20 am appointment and it is currently 9:10am and IM STILL SITTING HERE. I don't know if it this place or just doctors generally but it is such a disrespect to waste people's time as if we have nothing else to do but wait on you. I have to go to work after this visit but I can't even give my manager a descent time to expect me in. However, if you are10 minutes late, do to traffic or anything else, then they want to cancel your visit and reschedule you. It is unfair that you have to simply sit and take it because whatever brought you in to the office matters more than the blatant waste of time they put you through.

Mary. Working with DR.DePaul as a team are trying to loweruse…read moreOf pain medication and decrease pain levels. Mary has also reviewed my past medical history.. As a valuable teammate is keeping me upright.. I have full confidenance under Mary care.. Yanni. 1 of her assistants, also keeps you calm .. she does BP/ PULSE OX/ TEMP/ RESPIRATIONS.. CRACKS JOKES WHEN NEEDED .. THE ENTIRE OFFICE IS TOTALLY PROFESSIONAL. GREAT TEAMMATE TO KEEP ME MOVING.. THANK YOU TO ALL IN THE OFFICE

Today was my first appointment with Dr. Chaudhry. It was quick and painless to make an appointment,…read moreand the receptionists were delightful. I have had zero luck finding a primary care physician in Bear and I am thrilled to find this practice! The office is clean and spacious. I was greeted promptly and taken back to an exam room very quickly after finishing my initial paper work. The doctor came in and did her assessment and I was completely blown away by how honest and personable Dr. Chaudhry was. She was extremely knowledgeable and I appreciated her saying she wouldn't prescribe any medication that she wouldn't give her children. She is very in-depth with her patients and leaves no stone unturned while asking the necessary questions to properly diagnose. I brought my daughter in the same day for a sick visit to be seen by her husband, pediatrician Dr. Nazar. He was equally wonderful and knowledgeable and I look forward to bringing her back to see him. There is nothing like bringing your child to a GREAT doctor. I'm very pleased. The entire experience was the best and most refreshing doctor experience I've ever had. I would absolutely recommend this practice to anyone who lives in New Castle County!

This place sucks. Their communication is nothing less than terrible. If you can steer away from…read morethem. They rush everything, and leave you with more questions than answers. If you have HMO insurance please communicate with your insurance provider prior to each visit because the system tends to somehow 'change your PCP'. If you stop in for a referral for a specialist, be sure they do not provide you with an expired referral number. Also be sure they don't overcharge you if you have a copay. Know how much your copay is going in. COMMUNICATE WITH YOUR INSURANCE PROVIDER before stepping foot in here because again, they will schedule your appointment and wait until you arrive to tell you information is missing and you can't be seen. Today was my last time coming here.

There is a disconnect between the Springside location and the entity scheduling appointments at…read moreChristiana. Springside primary care is accepting new patients, the contact number for appointments says they cannot schedule appointments for new patients. This needs to be addressed

Established patient of this practice for close to 4 years now. In that timeframe, I met with my…read morePCP, who ended up leaving, a total of 2-3 times. With a crazy work schedule (rotating nights/days at a hospital) I've had to reschedule an appointment or two. The most recent appointment was cancelled by the practice due to my PCP leaving. So having said that, I was met with one of the most inconsiderate encounters with Veronica, who I would assume is a front desk employee, over the phone while scheduling an appointment for the first time in over 1.5 years. Whenever scheduling appointments I have a sticky note handy to write the info down so this is a direct quote from Veronica: "well young lady you have cancelled three appointments and have no showed one so are you sure you are going to show up to this one?" *continues to go off on a tangent* If only I could convey her tone through this post you would understand my bewilderment. There have been no instances where I have "no showed" and quite frankly, you never know why people need to cancel appointments! Mind your business and keep your comments to yourself if it doesn't affect you! These are trying times with overworked/not enough physicians, which is the reason I have no where else to go at the moment. Encounters with just your front desk/scheduling staff can influence people to take their business elsewhere.

I've been a patient there for easily twelve years. I'm scheduled to have major surgery and am…read morerequired to have a physical. First call, I find out my actual doctor doesn't even service the location I go to. Then the less than nice receptionist tells me I'm not able to make an appointment just in case it's outside of the 30 day range of my surgery. I could have easily called in and adjusted the date because my concern was I wouldn't be able to get an appointment in time. My guess was right. I called today to make said appointment and they have nothing. At any location. Nothing even with an RN or a PA. Additionally, at all the appointments I have had over the past two years I asked for a refill on my asthma inhaler and they kept forgetting to give it to me, so I'd call and they'd tell me I'd have to come back for another office visit just to get that so I'd end up paying another co pay for their forgetfulness. I'll take the hit of having to start over with a new primary care doctor. Go elsewhere because they simply don't care.

Christiana Hospital Pavilion II…read more Interestingly I go there every time I need to see a doctor. It seems my health problems can be fixed in one place.

Primary care physician at TCP ( Total care physicians at Christiana ) Matthew Jacobson is a great…read moredoctor . ( tends to run a little behind but I do feel it is because he cares , listens and provides instruction and education when needed ) . Never rushes through my visits . Office assistant Alicia is very responsive and knowledgeable and helpful . I ve been with their practice for years . Great job

My review is solely based on my experience at the Newark office in the Omega Professional Center…read more Though I was very impressed with the level of professionalism of the doctor I saw, the rest of the staff is atrocious. The initial nurse who took my vitals was rude. All the office staff is dismissive. I've had to call and wait on hold numerous times to get the results of a test I had to have done. Now, I'm from NY, but I don't think its too much to ask that the office staff treat people humanely. Once I finally got a hold of someone, I was berated about how she needs to do her job and that my call wasn't a priority. I also thought it was laughable that when I was exiting from my appointment, the one receptionist was trying to take care of something for me while the other one sat there looking at the Popeyes menu while the phone rang off the hook. Not to mention I didn't see the doctor until 50 minutes after my scheduled appointment. Though I would highly recommend him for his knowledge, I would not under any circumstances recommend Total Care Physicians since they do not employ professional office staff.