I used this company for 7 years always ready to take me any place I had to go. Never had any…read moreproblem at all

Very disrespectful and don't know how to treat people. They don't care for their customers. My mom…read moredoes not deserves people with a lack of class.

Inconsistent. Dispatch was fine. Drivers are a luck of the draw. One was on the phone half the…read moretime for a ride to south shore at rush hour. He got off phone and yelled angrily at me " Where are you going? Are you going to NJ?" He was following a GPS!! Then it began to storm. He was horrible. Another's car was dirty, no air...couldnt speak English enough to speak to dispatcher and put me on phone...couldnt speak English enough to to use his GPS...made me punch it in. All he could say is 'lot of trefilk'. And another came down my 1 way street the wrong way...also using GPS, stating he thought it was a dead end. Sprinkled in-between were a couple of competent drivers. Buckle up!

I gave them one star, because they had a great driver. They're automated system sucks. I got a text…read moreat 8:59. The car would be outside 930. The dispatcher told me I was supposed to call, even though the automated system said the car was waiting for me. I got the driver directly. He did not even know what terminal I was in I'm trying to get picked up dispatcher knows they are thirty minutes late and hangs up on me. The worst don't ever use them. I used them because I am a Staten islander. Flying to newark, fifteen times a year and thought I would use them instead of uber. Never again!!! What's more interesting is with all the bad reviews. The owners are too stupid to concentrate on customer service and pay a dispatcher that actually gives a shit and is not stoned

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

Rude over the phone picked up other passengers on my route to the train missed the trainread more

Mid Island VIP Car Service offers a Lincoln Town Car from home to Penn station. The car arrived on…read moretime and our chauffeur was courteous and helpful. I was unable to carry our bigger luggage because of a recent rib injury but our driver readily got them from our home to the car then from the car to the station curb. The Lincoln Town Car was the older sleek style with that superb suspension that makes that car smooth; great for me as my injuries make any jolts painful. The car was very clean and quiet and had fully functional seat belts; not always found in some car services and not to be taken for granted. When we took a cruise earlier this year, we drove our car to Bayonne Harbor. The cost of parking for a week was not a real bargain vs the round trip limo. Lesson learned. At our relative ages, it's not so unwise to spend a few extra dollars and have less to worry over. Mid Island Car Service will be there waiting for us on our return home.

My family has used Mid Island Car Service many times and never had an issue. This time, however, my…read moresister called to arrange a car and the woman who answered the phone was rude, abrupt and nasty. My sister may sound young but she is not and even if she was, is that any reason to treat a potential customer like crap? She didn't even ask her name, or the time or even where to pick her up. My mother then called and the same woman argued with her about being rude to my sister. You need to hire better people to answer your phones. I am disgusted, disappointed and will never use this car service again. We found a better one with kind people answering the phone. I now use Dial 7 and Uber for all my rides. Why even bother with Mid Island if you can avoid it.

Excellent and professional service used for prom. Fernando was punctual and gave a wonderful…read moreround-trip experience for my children. Wonderful communication and service. The car was immaculate in and out. Planning to use again for special occasions and events.

Excellent service all around. Between booking with ease with Fernando, to a fantastic (and…read morepunctual) round trip ride with Julia, 5 stars all around. Top quality communication and service. Our truck was spotless as well. Recommend 100%!

super great! does the best that they can considering they get multiple calls throughout the day and…read morehave to work with difficult people. think about the stress that is put on them.

My go-to taxi service. Better then Uber when traveling in Perth Amboy. Always timely service. $4…read moreor $5 ride in Perth Amboy.

Andy's Transportation is an excellent car service. Used them for the first time recently, & was not…read moredisappointed. Andy was very courteous, prompt, and the car was immaculate. He communicated immediately when I contacted him, and confirmed my reservation the day before. Andy is an excellent driver and I felt safe and comfortable going to my destination. I highly recommend them for anyone needing a car service. Price was reasonable for the excellent service he provided also!

I recently had the pleasure of using Andy's Service. I highly recommend his transportation…read moreservice. He was friendly, kind, professional and thoughtful. He was prompt and very reliable. I made reservations with Andy for my son and I to be dropped off and picked up at Newark Airport. His SUV was clean and comfortable, a very smooth ride. Upon our return to Newark Airport, Andy was waiting for us. He texted me to let me know where he would be waiting. When we got in the SUV, there were sandwiches, water and chocolate for my son and I to enjoy, which was very much appreciated. I can't say enough good things about him. His price was very reasonable for the excellent service he provided. He is such a nice person. Thank you, Andy. We will definitely use your service again!

I called on Monday night and after around a half hour of vainly trying to speak to an operator I…read moremade a reservation on the automated service to be picked up at 8:30 Tuesday morning. Around 8:27am Tuesday one of their cars pulled into my driveway. I went outside within 2 minutes and the car was gone. I called them and kept getting the automated service. Finally after several attempts an operator came on the line. I inquired about the reservation and why the car didn't wait. He said we have no cars right now, we are not even opened. So I asked why he was answering the phone if they weren't opened, and he hanged up on me. I called back later on that day and (it might have been the same operator) he told me that they weren't accepting reservations made through the automated service to which I calmly replied you should turn it off then, because it won't let you speak to an individual. He slammed the phone down again. I always used them whenever I traveled or any time I needed a ride anywhere. I guess I won't be using them any more.

HORRBLE abs UNRELIABLE. I booked in advance an early AM morning pickup to the airport. The…read moredriver never showed up! Called him and said he was "10 minutes away". But on the tracking link they text you, he was at that same spot for 10 minutes now. Called dispatcher and they tell me I will be at the airport on time. Oh Really...and how do they know that? The driver already missed their pickup time. I wound up calling UBER and got picked up within 5 minutes and got to the airport fast. Please do yourself a favor and stay away from this company if you need to be somewhere at a certain time!!

Goldies was great and affordable. It was raining and there was a FIFA game happening when I was…read moregoing to Newark Airport. I was so stressed but once I got into the car, my stress went away. Mark was a great driver and calmly delivered us, on time, to the airport. I would use Goldies again the next time I travel.

Have used this service twice now and could not be more pleased. Reservation easy, driver great …read more. as good as it gets!

Incompetent, lazy and rude people working in the dispatch office. Some of the drivers leave a lot…read moreto be desired as well. I use this car service periodically for doctors and shopping trips. I understand that cars can be late and things can happen. How could you live in NYC and not know that? I treat people the way they treat ME. When you are rude to me, not acting in MY best interest (as a customer of yours) it will be reflected in how much you are paid. NO TIPS for showing up early with more than one passenger NO TIPS for being 45 mins late DEFINITELY NO TIPS for blaring loud music or not turning off air conditioning when it's not necessary. TRUST ME!

Horrible. We called a week in advance to reserve a car to the airport. The day and time comes,…read morenobody shows up. We call them and they are acting like the reservation was never made! Thank G-d for Uber!!!!