I've come here with my daughters and myself for dental care…read more The office is clean and very well decorated. The staff is very friendly and accommodating. Scheduling wasn't difficult and they told me upfront what my out of pocket costs would be. The doctors were thorough, gentle and patient. They told me the game plan beforehand and let me know what I should expect in terms of pain and discomfort. They let me take some time when things got painful which I appreciate. Overall a great experience.

PATIENT BEWARE! Be diligent about knowing which dentists are in your network, and always seek a…read moresecond opinion. If you encounter predatory practices, remember that in New York, you can file a complaint with the New York State Office of Professional Discipline. Don't allow these practices to go unchecked! I've been with Westbury dental spa since Dr. Carla Blain was the owner. Since ownership has changed over to Dr. Orza however , it seems the waiting room became more aesthetically pleasing procedures became more expensive but patient care became their last priority. I only have gone to them for minor things, like regular cleanings my yearly check up out of convenience since I live in the area. In 2022 I had gotten pricing for a tooth pull and an implant which I thought was outrageous. So I went to a different dental surgeon, All County Oral in Jericho by the way, tell them Carla sent you. It's a bit of a drive for me so I didn't switch dentists altogether, instead, I got the implant and came back to Westbury dental spa for the cap. Fast forward to this year, I made my yearly appointment at Westbury dental Spa. I was having some discomfort with the tooth implants & during my cleaning they noticed my cap was loose, they did x-rays and I was told I would need to see their oral surgeon as they couldn't adjust the cap because they believed the issue to be the implant. They day of my appoint with the oral surgeon came, AN HOUR BEFORE my appointment the front desk girl called to inform me that I needed to be prepared to pay, I was very much angry at the fact that they waited right before my appointment to tell me this. I show up, now having made rushed arrangements with care credit only to find that the surgeon not only isn't going to see me, but Dr. orza came in and told me I had a possible infection and that the surgeon took a look at the Xray & agreed that the implant was being rejected. This week my implant completely fell out, I was not in any pain but called them regardless to ask if there was anything I needed to do. I went into their office for an emergency appointment just to make sure said "infection" wouldn't cause me any harm being that I still needed clearance by my OB for the scheduled extraction & bone graft that she very quickly made sure to get me an appointment with the surgeon for. Ofcourse this an out-of-pocket expense of $6980 appointment was prioritized & I was set up with this elusive surgeon. As soon as I arrived today the front desk girl goes "did you not get our text, we texted you to see if you could come in at 1 were running 1/2 and hour behind" I made her aware I had another commitment and could only wait 15mins. Being in that waiting room today on a random Saturday really opened my eyes that it's not just me, one patient was told on arrival that they don't take her insurance, the other was there for her Invisalign & divulged she left a review in exchange for a small discount but was so unhappy with the practice. So who knows how many of these reviews were coerced. Because myself and these other two unhappy patients got to talking they made sure to get me to the back and a s a p. Turns out there was another dentist there, one that I did not know, she had me undergo another cray only to tell me that the implant came out clean and I didn't have an infection at all! I only went today to ensure I was okay to leave the implant out and that said infection didn't worsen. I'm glad I did though, today's visit further solidified what I have been feeling since this DR. Took over, they don't care about their patients they care about their bottom line which is $$$. The fact that the doctor that was there tried to back track and tell me that "they may have done a different type of x-ray that I do not know how to read & that's why they told you an infection but from what I can see that is not the case" LITERALLY ... W H A T. They are so quick to push stupid aesthetic procedures like teeth whitening & Invisalign but can't get their heads out of their ass long enough to inform a patient thoroughly.

first visit. excellence at its best. Angelica Dr. Fachler assistant super great. Christine in…read morebilling is amazing. Front desk staff greeted me and exited me beyond wonderful believe. Now for the Dr., wowee over the moon happy! J. Ragoobir. Will let you know how follow-up visits are but this office is impressive.

I called in because I was having some discomfort with my tooth/gum and it has been a while since my…read morelast dentist visit as I could no longer see a pediatric dentist. I called for a regular check up/cleaning and they asked if anything was wrong so of course I added that my gum was causing discomfort. When I arrived I found out they were seeing me for an EMERGENCY visit not a check up or cleaning. They attributed my issue to eating "harsh" foods like "granola" (which I never eat fyi) and told me to book a follow up for a check up/cleaning. So I did! Then I arrived and found out I needed to book the cleaning separately! I asked if I could possibly do it that day since it was my only day off and they said fine. So we do the scans/X-rays etc. They do the cleaning... cool. I ask what the exam/X-rays said and they said we had to book a separate in office meeting to discuss treatment. WTF? And then would have to book consecutive appointments after that to follow up with treatments. I have never experienced a more obvious money grab in my entire life. On top of that, I had disclosed my anxiety about the dentist given that I had gotten my first cold sore due to my pediatric dentist not properly cleaning their tools (dentist offices are breeding grounds for viruses) well, guess who got another cold sore directly after visiting THIS dentists office as well? It really makes you question just how sterile their tools are and how much force they're applying when examining your mouth. Not only that but they send multiple letters in the mail when you don't follow up appointments practically harassing you about the harsh reality gum disease and tooth decay. No short and sweet "hey we miss you!" mailer card like other offices. A full on letter that looks like a bill and that is stamped with an urgent message (it's literally just the two doctors asking you to come spend a ton of money at the office) This office is exorbitantly expensive, takes way too long to get a single answer to the simple question that is "how do my teeth look". Something that can easily be 2 visits is now 5+ visits. That saying about seeing your dentist at least 1-2x a year? Make that 10 times if you choose this office. And seriously, who has the time for that?

One of the best dentists I have ever used. Incredibly skilled and very gentle. I highly recommend…read moreher

she is perfection. very professional . I received excellent treatment and care . Don't hesitate.read more

Best dentist and hygienist I've ever gone to. Office is always impeccably clean. They are the best…read more Highly recommend.

I will first go into Positives - Dentist lady is very personable, Office is very clean, Kate at…read morefront desk is very organized and a perfectionist Am giving it 3 stars because Kate (as being a perfectionist) can also be contentious and derisive in her tone to the patient. Also they stopped taking major insurances (like Guardian and later Delta) dropping their existing customers of years who were using those insurances.

Dr. Schwartz has since retired since my last review and the office seems, well, different. A little…read morebit more faced pace, but with the same friendly faces I've known for years. Thank God for Leda. She has to win the best dental hygienist ever award. The care she gives her patients is above and beyond. I don't know what I would have done without her for the past 15 years. Thankfully my most recent visit showed no signs of cavities. Here's til our next cleaning in 6 months.

The BEST! I have been to many different dentists over the years and this one is the absolute best!…read moreI been coming here for about 4-5 years and the consistently in their work ethics is phenomenal. The staff here is really welcoming and nice and send gentle reminders for your appts which helps! The team here is also very knowledgeable on their work and is always happy to answer any questions! They are also so nice that they remember not only YOU but details about previous convos which shows their attention to details! Highly recommend checking this place out!

The staff is fabulous, courteous, and attentive. I love the Dental, Hygienist, Judy, and everyone…read moreelse that works there, including Lisa and Raidah!!! I highly recommend this dental office!!!

Unfortunately my review is negative. Had an appointment to repair my denture. Arrived on time,…read morehowever, the technician left before my appointment. I specifically made the appointment for repair to take place that day. He was called and asked to return since he apparently had just left without informing anyone else there. He refused. I was asked to return the next day. I agreed to call my boss to let him know I would be late to work. I was given a price of $600 to simply attach a tooth to a denture. I told them that price was exorbitant and would not return. PS, I had my denture repaired elsewhere for 50 percent less. Never experienced anything like this before.

I have been coming here for over 15 years and have always had a good experience. All the hygienists…read moreI have seen over the years have been great. Currently Carly is my hygienist and always takes care of me, telling me how to better take of my teeth. Dr. Casañas is the dentist I have been seeing from day 1. He has always been taking care of me with all sorts of dental work. He is someone I trust, always tells me the truth. I always take Carly and Dr. Casañas advice and recently I have been only going for cleanings. So far, no cavities. My dental health is good. They really care about their patients. Everyone, including office staff are polite and efficient and a pleasure to work with. They work well with my insurance. I highly recommend Meadowbrook Dental Care for dental work.

The doctor is excellent. Every single worker is very nice and helpful with always a great attitude.read more

the best orthodontist !! everyone is so nice !! my kids love coming to appointments , their teeth…read moreare are perfect now !!

Everyone in the office is amazing! Friendly service with a smile. I can't say enough great things…read more True professionals. The quality of care is exceptional. My daughter had her braces removed today and her smile is perfect! Thank you Capogna Orthodontics!