I have been a State Farm customer for multiple years. Starting from when I just needed rental…read moreinsurance, to personal property, and then auto. The staff at Jon Laskin's office (I specifically work with Jennifer Luca) has been exceptional. They are responsive, efficient, and never hesitate to answer any question regardless of how silly. When car shopping, Jennifer and team were able to provide rates while I was looking at various years, makes, models, and packages. They have also been great at dealing with multiple transactions at one time, such as trading in a vehicle and replacing it with a different one on the same day. I would not hesitate to recommend anyone to their team (I have) and look forward to working with them for any future needs.

Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

GIG has provided my home and auto insurance for 20 years. I'm always impressed with their skills…read moreand professionalism. What's most important is their commitment to service. Whenever I've had a claim, they have represented me very well. I recommend them highly.

I have been holding my business insurance policies with GIG INC…read more at : 101 Lakeforest Blvd. Gaithersburg, MD. for over 14 years now. Needless to say never had any problem but I feel eager to express my gratitude toward this agency and its staff who has always promptly and courteously responded to my requests. The account executive lady is tremendously helpful with a lot of patience and kindness. When help is needed of any type she swiftly acts on and dedicates so much time and effort to find the best outcome, result, solution... Other insurance agencies had tried to offer me better rates but they couldn't match and I have never bothered to shop around all these years because I knew I am in good hands for a very competitive rates. Take my word : I highly recommend GIG Inc,

Joe was very helpful and knowledgeable. He provided me with home and auto insurance quotes and…read moreended up helping with life insurance as well. It was a pleasure working with him!

My husband and I have been with Federal Insurance Federation for 10 years and we couldn't be…read morehappier with them. We started with auto insurance and have been so impressed with the level of support that we now have our home and health insurance with them as well. Recently, they were able to put us on an umbrella plan that saved us money. Their staff is knowledgeable and always available to address any questions and concerns we have had over the years. We highly recommend them!

My husband and I have been with Federal Insurance Federation for 10 years and we couldn't be…read morehappier with them. We started with auto insurance and have been so impressed with the level of support that we now have our home and health insurance with them as well. Recently, they were able to put us on an umbrella plan that saved us money. Their staff is knowledgeable and always available to address any questions and concerns we have had over the years. We highly recommend them!

Richard is outstanding! He's been very helpful in obtaining business owners' policies for our two…read morelimited liability companies, as well as a workers' compensation policy for one of them. (Our previous carrier, The Hartford, would no longer write workers' comp policies for D.C. businesses ; we then switched all our polices to Richard and State Farm.) Moreover, Linda Cromer-Evans, Richard's office manager and a true professional, has readily assisted us with questions we've had over the years. We couldn't have had a better experience than with Richard/State Farm!

These guys are outstanding. I have been with State Farm for several years and have never really…read morethought twice about them until recently, when I had, in rapid succession, one jewelry claim, one personal property claim (also for jewelry) and then a huge loss when a tree struck my home in September. State Farm was amazing, from my agent visiting my home personally to my adjuster who WAS AWESOME (go Gina B!), to the people on the phone, to the subcontractors, I could go on and on. When the tree hit, I was displaced with my two dogs. First I was moved to a pet-friendly hotel and then I was placed in a lovely pet-friendly apartment in Bethesda (my choice of location). I was out of my home for six months, so it was significant. Everyone made it so clear that the first order of business was my safety, my comfort and keeping inconveniences to a minimum. No one ever qualified any statements with any hint of things not being covered or me reaching my limits of coverage. I was amazed at how genuine and sincere everyone was. Not only that, but everyone was also on their game 100%. For many reason, I chose to sell my home after the damage was repaired, but one contributing factor was that I was certain that as fantastic as everyone was, business is, after all, business, so I thought for sure I would be dropped by State Farm and stuck with some cut-rate coverage at an astronomical rate. That said, no one ever even hinted at dropping me, and when I needed renters insurance, well, to quote a phrase, State Farm was there. They are also covering my rental property and car. State Farm, as long as you want to cover me, I'm yours for life. This experience was really harrowing, but would have been made so much worse if not for you. I kinda love you. xoxo

Can't say enough about GGG! Had a leaking water hose in my 1st floor laundry room - of course it…read morestarted while away - only to find my return a half-flooded basement, caved-in drywall ceiling, damaged flooring and exercise equipment. A friend had recommended GGG and within a few hours Zach Forrest and his team were on site! Completely seamless process - never had to deal with my insurance company! In today's day with insurance companies routinely low-balling damage and claims you'd be nuts not to use an adjuster like GGG!

On August 10 I filled out their online form describing what I need and asked if they could help…read more After almost a month waiting I didn't get any response. I dropped by their office hoping to find out what happened to my request. Company's Regional Vice President Joseph Brucker who happened to be there didn't want to talk about it and asked to send his a photo of our damaged ceiling promising to answer my email. By now it's more than a month since I sent an email and it's clear that there will be no response. The company might be not interested in my business, which is absolutely fine, but simply ignoring me is not a nice way to demonstrate that.

un gran equipo de ventas, te tratan como familia, buscan ayudarte en todo lo que pueden…read more.. A great sales team, they treat you like a family, they are looking to help you in everything they can...

Re: Victor and Kelvin. Excellent customer service! I would like to take a few minutes out of my…read moreday to share my experience regarding how well managed the office is, how professional and considerate they are. It's not always easy to find a comfortable insurance agency however; Kevin Ha's office is not only in an easy location, the office is nicely organized and very professional. I've seen some places run out of a creepy basement. This is a truly professional and comfortable, well kept office that stands out from the rest. I'm glad I visited and I'm happy to take a minute out of my day to help others save time if they are looking for a professional agency with courteous staff and reasonable quotes. Thank you again Kelvin and Victor.

I have my homeowners, auto and umbrella insurance with Hoffberger Insurance. I find their service…read moreto be wonderful. They are always there when I have a question, large or small. They saved me a lot of premium when I started with them. Cynthia L.

I had photography insurance with them for 5 years and the customer service is NOT professional…read more Peter hoffberger is annoying. I use another insurer and the quality of service is much much better.