As a former dog carer and employee this is the last place I would take my dog for boarding. Jess…read morethe groomer is the shining star. She cares, and is Awesomeness!!

I take my Aussie Doodle to get groomed there. The groomer, Jessica, does a great job and it is…read morereasonably priced

Our dogs stayed at Sweet Paws from 5/22-5/31/2026. When I picked them up their beds were covered in…read moredry urine (not a fresh accident) which is not common behavior for them. Their nails which I paid to be trimmed were still very long and they appeared to be highly stressed. The treats we sent for them were also untouched. I contacted Sweet paws the next day to get a better understanding of what happened. When speaking with their staff I was informed that my dogs nails were cut with a dull dremel and they just got a new one if I wanted to bring them back "for free" and also that they urinated their beds nightly. Being that this is highly unusual behavior I asked for more information on their bathroom schedule and was told the last opportunity they are given to use the washroom is between 530-6pm and then everyone leaves for the night and doesn't return until 6am. They informed me they know this is a long time and are trying to get more staff to stay later which does nothing for my dogs that spent 9 nights alone for 12 hours without the opportunity to use the washroom or be cared for. This is cruel and neglectful at the very least. It is widely known that dogs should not be left alone for 12 hours physiologically and mentally, being that your business is caring for animals, you should absolutely know better and to chose to run your business this way is negligent. Update: I spoke with Terry who manages Sweet Paws along with several other facilities but typically lives out of state. I was informed this is industry standard for dogs to be left extended periods of time without the opportunity to use the washroom, and that other facilities are not likely not being truthful if they say otherwise. Terry was misinformed about my dog's neutered status and suggested that not being neutered is the reason for their accidents (both of my dogs are neutered and have been since I adopted them). Heavy focus of the conversation was "educating" me on what the norm is for boarding facilities since my dogs have never boarded before despite having explained I have family who have a history of working in the business for many years. Terry suggested that I never board my dogs again anywhere. When I would repeat back information that was told to me I was told I was twisting their words instead of highlighting issues in the information that was being told to me. For example, I was told word for word that they don't have staff later because in the past staff that stayed later did nothing. When I replied that is an internal management issue and should not fall on the customer or pets, I was told I was twisting her words. In the end Terry did say she would bring this concern to the owners and see how they could improve but it's hard to believe since I was told over and over that this is the standard and I should not have expected more. What I hoped for was an honest apology and understanding that this is not okay. What I received was an apology quickly followed up by excuses and repeatedly told "this is the norm" Terry encouraged me to not beat myself up and to be grateful they are okay because some facilities lose the dogs in their care. So you can take information as their bottom line. At the end of the day, if you get your dog back that should be enough.

Have been bringing my dog here for years and loved it. But now with their new policy of not…read moreincluding play time in the boarding price, I'm not so sure. Unless you pay extra for daycare they only get out of their cages for 10-15 minute potty breaks and only if it's a nice day.

Our dog loves it here and is always exhausted when we pick her up after a day of playing!read more

From the owner: Zoomies is one of the only Open Play daycares in the area, which means they are in the play area…read morefrom they time they come in until the time they go home.

We just returned from a week long vacation and were thrilled with the services provided by Auntie…read moreCarol's Whisker Watchers. Finding someone to care for our cat AND bearded dragon was no small feat! We received notes and photos of each visit and could rest easy knowing our pets were getting love and attention while we were gone. 100% we will use again for future trips and will recommend to friends!

Before selecting Auntie Carol's Whisker Watchers, I had asked for references. Carol provided 4…read morereferences and I spoke with all references within 30 minutes. Two of them called me right back after receiving my message. A testament to Carol and her team! Auntie Carol watches our cat, Jasper when we travel. She is the best and has taken great care of our baby!! I receive daily updates and pictures of Jasper's care in great detail - putting me at ease. The team puts your pet's needs first and ranks a 12 out of 10. I highly recommend!!

Sabrielle and her staff truly understand and care about dogs. I have a very special little dog who…read moreneeds a lot of training and attention to help overcome her behavioral challenges and they not only understood what to do immediately, we've been making steady progress since we first met everyone. The convenient Wheaton location of the facility is great for daycare and they also allow for half-day daycare too. Very flexible scheduling. When I pick my dog up, I can tell that she's received personalized attention from the staff and that she has been well cared for. Often she's been able to work one-on-one with a staff member for nearly all of her half-day session. We also attend the group classes which are incredibly unique and let my dog build up practice interacting with other dogs in a way that reinforce new, good behaviors. My neighbors are thrilled with the progress almost as much as I am - my dog no longer automatically barks at everyone outside now and is able to make new friends. The in home training we did originally was incredibly valuable to get us started on the right foot. We need to do that again very soon! Is it the least expensive daycare and/or training in the area? No. But it is ABSOLUTELY worth it. When I leave my dog in the care of The Canine's Voice I know that she's going to be safe, loved, and will learn a few things while she's there. The classes are incredibly valuable too. The results speak for themselves.

We've only ever rescued older herding dogs, so we decided to get a 10-11mo…read more.. Sabrielle helped us greatly in the process giving us tools to tame the little maniac. She had plenty of tips and techniques and it was nice having her visit the home for the sessions to see how he is in that environment. After several mixed purpose sessions I feel like we're on the path to success, maybe. We hope .

Our little girl lives going here! She just walks right in and seems at home. The staff has been…read morenothing but great. Pricing is very reasonable compared to other places we've tried. Give them a try!

Such an amazing and incredible environment and service. For those who love their Canine family…read moremembers and want them to have some fun while you are at work, going out with friends, running errands, ect. They always maintain a clean and safe environment and give the pups a wonderful day. They keep all the pups safe and sound. I absolutely recommend this place to anyone that has a pooch. Also, whoever needs to have some of their own time (dogs require constant parenting). If you live in the surrounding area and want a dog day care, use them!!

Absolutely incredible daycare for dogs!!! I recently started sending my 4 year old Australian…read moreShepherd, Otis, to Bark and Play and he loves it!! Fernando and his team are the BEST and it is evident that they truly care about all their clients. I feel so comfortable knowing Otis is in good hands with people who truly care. A friend referred me to Bark and Play and I am so grateful that she did!! Best doggie daycare in the city hands down!!

We sent our ~4 year old half German Shepherd, half Husky pup, Wrigley, to Bark and Play for over a…read moreyear! She went to daycare weekly + stayed with Fernando for boarding several times. Wrigley was also SO excited to see Fernando during pick up & always came home wagging her tail. Fernando was also super communicative with pickup & drop-off and absolutely saved us on a last minute boarding request during an emergency. We always knew she was safe and comfortable - we never had any worries leaving her with Fernando! The shuttle service is super convenient & the entire team was always so friendly. We spent quite a while trying to find a great place to send Wrigley and we're so glad we found Bark and Play! Highly recommend them & would say they're the best in Chicago!