Cancel

    Open app

    Search

    PBS Proactive Insurance Solutions

    5.0 (5 reviews)
    Closed 9:00 am - 5:00 pm

    PBS Proactive Insurance Solutions Photos

    You might also consider

    Recommended Reviews - PBS Proactive Insurance Solutions

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jennifer S.
    167
    133
    23

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alan G.
    40
    72
    13

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - PBS Proactive Insurance Solutions

    You might also consider

    Verify this business for free

    People searched for Insurance 6,611 times last month within 15 miles of this business.

    Verify this business

    Mark Minh Nguyen - State Farm Insurance Agent - Your friendly good neighbor agent.

    Mark Minh Nguyen - State Farm Insurance Agent

    (562 reviews)

    I'm back with another 5-star update because Mark continues to deliver outstanding service year…read moreafter year. I recently purchased a new vehicle and needed my insurance updated before heading to the dealership. I reached out to Mark, and just like every other time, he came through instantly. Within minutes, my policy was updated, proof of coverage was sent, and everything was squared away so I could pick up my car without any delay or stress. What I appreciated most was how fast and smooth the whole process was -- literally one message to Mark and he handled the rest. Great communication, no back-and-forth, no waiting, just results. It's exactly the kind of reliability that's hard to find these days. This second experience just confirms what I already knew: Mark doesn't just set the bar high, he maintains it. If you want an agent who is responsive, efficient, and truly on top of things, Mark is that guy. Still A+ service -- and now proven again over time

    I am concerned about the 2026 lawsuit against State Farm by California Insurance Commission that…read moreState Farm acknowledges some 'oversights' regarding, so will put my original review on hold until after the hearings. California Insurance Commissioner Ricardo Lara initiated legal action against State Farm in May 2026, accusing the insurer of systemic mishandling of claims following the January 2025 Los Angeles wildfires. The state seeks to suspend State Farm's license for up to a year and levy millions in penalties. Investigation Findings & Legal Action The Allegations: State Farm allegedly delayed, underpaid, and buried policyholders in red tape. The company handled approximately one-third of all residential claims following the Palisades and Eaton fires. The Violations: An expedited investigation of a sample of 220 claims found 398 violations of the California Insurance Code in more than half of the reviewed cases. The Penalties: The Department of Insurance filed an Accusation and Order to Show Cause, the first step toward an administrative hearing, seeking to suspend State Farm's certificate of authority to issue new policies for up to a year. State Farm's Response: State Farm acknowledged certain errors but characterized them as "unintentional oversights" and "file-specific errors" by claims handlers, and stated it had completed a training to correct the issues. P.S. I am sorry that Mark chose to imply that I would ever INITIATE contact him when he was in the hospital waiting for his son's surgery. It was Mark who responded during that time to my earlier emails - and only THEN did I know he was in the hospital. That kind of misleading accusation about a customer is not appropriate for a professional. I clearly added that I would wait for the results of the lawsuit, but felt it important to mention because my previous review was for HIS GOOD HANDLING OF ME AS A SALESMAN FOR A NEW CUSTOMER, since I had not actually dealt with State Farm before.

    Insurance Services VIA - Our Agents Mariana and Eva specialized in Auto insurance and Tax Preparation

    Insurance Services VIA

    (25 reviews)

    I am sorry to report that I had a real unfortunate experience here for tax services, and it was my…read morefirst time ever going through this, which is why I would caution others before going. My friend recommended this place because his family has been going there (but moving forward will no longer be returning), and so I decided to give it a chance. I had my documents, bank information, payment method and everything ready. I was in and out fairly quickly and left feeling good about having gone to this establishment. About 35 days had gone by since I filed my taxes, and I still had not received a tax return. I reached out and voiced my concern and wanted to make sure neither the tax service agent or myself had missed any steps. They said they spoke to their supervisor and to just to be sure, they would file my taxes via paper even though I had gone in and done it electronically with them. I felt reassured and wait another month before reaching out. I didn't hear back and they reassured me they had file my taxes two ways to ensure I receive my return. I have been trying to use the "Get My Refund Status" on the IRS website for weeks now, and the tracker continues to say it cannot find my files. I became uneasy and decided to unfortunately spend more money by seeking out another tax service for a second opinion (since no one had gotten back to me at this place) and to ensure my taxes had been filed. This new agent said they checked with the IRS and FTB (Franchise Tax Board) and there was no record of my 2022 taxes. So now they had to file them for me since this establishment never did so, even though they claimed to have done it electronically and through paper. The receipt I received from them states I cannot receive a refund for the service, but the fact of the matter is the service was never actually completed to begin with. I strongly advise to consider your options before coming here. I have been waiting months for that tax refund only to find out that the tax agent never fully and completely filed my taxes. It was a complete waste of time and money that I will not be getting back from them. UPDATE: Since I cannot respond to the comment provided by the business owner, I would like to remind readers that there were no attempts at contacting me - no phone calls, no voicemails, no letters, and no emails. Otherwise, I wouldn't have gone out of my way to continue to reach out about where my refund was at. By the time they "determined" I had already filed my 2022 taxes, it was because I indeed did have to file elsewhere MONTHS later to confirm whether or not this place had actually done so. I don't understand how the tax submission was "rejected" immediately when I didn't file until months after. Of course I received my money back for the service I did not receive, but that was because I had to file a claim myself to my bank. Not because the refund was offered by the company after realizing what had happened. It was not their solution, it was mine.

    This is my second year in a row coming here for my taxes. Eva and everyone else have been…read moreincredibly helpful and welcoming every single time I am here. I have recommended this place to my loved ones and plan to come here for my taxes in the future! :) Plus it's always so clean & the seasonal decor is always cute!

    PBS Proactive Insurance Solutions - insurance - Updated May 2026

    Loading...
    Loading...
    Loading...