Love it here. I have gone to this dental practice since I was a kid. I now make the 45 minute…read moredrive just to come back for my cleanings twice a year. Everyone is so incredibly kind and they know me and my family. I couldn't imagine going anywhere else.

From the owner: We are a general family dental practice in Ottawa Kansas. We can use nitrous oxide. We also do…read moremost of our own root canals, removal of teeth, tooth colored fillings, crowns, veneers, dentures, partials, and crowns on implants.

Great dentist and wonderful staff! I always show up early and frequently they will see me early…read more I sometimes am pulling out the parking lot before my appointment time. Dr. Turnbow has been very good at fitting me in when I have had emergencies. Taylor at the front desk is wonderful at finding and understanding insurance information. I couldn't ask for a better dental practice.

I can't say enough good things about Turnbow Family Dentist. The entire staff is incredibly kind,…read moresupportive, and professional. I've never had to wait more than five minutes for an appointment. From the beginning, they worked with me to create a clear plan to address the long list of dental issues I needed to tackle. What really stood out was how they treated me with compassion and honesty every step of the way. During my most recent visit, I needed multiple extractions. Initially, they were listed as surgical extractions, but the procedure ended up being much easier than expected. Instead of sticking with the higher-cost billing, the staff reclassified them as simple extractions, which saved me hundreds of dollars. That kind of integrity is rare and deeply appreciated.

Excellent service and friendly staff. Made good diagnostic…read moredecisions and explained them to me beforehand.

Excellent dental care and customer service. State of the art equipment that other offices don't…read morehave. Well organized layout and the right number of dental assistants to keep everything running smoothly. So glad I found this practice!

I used to really like Ridgeview Dental, but they have really changed after Dr. Young retired and is…read morenot in charge anymore. There were several things in my last visit that indicated that the quality of service is not good. I had an appointment for my regular cleaning and exam, and when I got in the chair I was told that I would only get an exam, no cleaning since that was what was on the schedule and they didn't have time to do extra cleanings. Then the x-ray machine didn't work, so for about 10 minutes she went around to other rooms trying to find one that worked. Once the bitewings were done, she did a panoramic xray. Then I waited for the dentist to do an exam (didn't have a cleaning). He was rushing around the hallways looking for something he needed, and finally came in flustered and quickly looked in my mouth. Then I went out and was told that even though my insurance was in-network, that it doesn't cover the panoramic x-ray that they just automatically did (I found out that insurance doesn't cover that over the age of 19, and I'm 46) and they needed payment for that, so I paid it. I asked for a statement, and it showed the amounts sent to insurance, and the amount for the panoramic paid in full. I was frustrated that I didn't even get a normal cleaning, and that they did things that insurance didn't cover without asking me first. Now a few weeks later, they sent me a bill for a bunch more money in addition to what I already paid. My insurance has paid them for the preventative exam and bitewing x-rays. They used to be very organized, professional, transparent about charges and what insurance covers, and the equipment worked, but not anymore.

Dr. Schaffer has retired. :(read more

Dr Scott and team were amazing. I was worried, went in for an extraction. I was awake and felt…read moreno pain. Highly recommend!

I was referred to Dr. Scott Barber for a tooth extraction. I had never before had a tooth…read moreextracted, not even a wisdom tooth. As a result, I did not know what to expect, and I had heard stories about the need for pain medication afterwards. But it could not have gone more smoothly. Dr. Barber, his nurse, and the receptionist in the lobby were very helpful, friendly, and professional. Everything was clearly explained to me in advance. The extraction was done rapidly and efficiently. It is now seven days since the extraction, and I have not even needed to take an Aleve or anything else. The discomfort was minimal. I have total confidence in Dr. Barber. If you read about him on his practice's web site, you will find that he is Board Certified with excellent credentials and experience. If I should ever again need a tooth extracted or any other kind of oral surgery, I will most certainly choose Dr. Barber.

Recently my 15 year old daughter had 4 wisdom teeth extracted. The care and professionalism was…read moreexceptional. Dr Burnett was above and beyond great. He took extra time to talk with us prior to her surgery and after to assure us she was in good hands. The following day a staff member called me to follow up and check on her progress. Would highly recommend this center.

Our surgeon and nurse staff were fantastic. Very professional. A five star! Unfortunately the…read morebilling and administration of the office is a zero star! After pre paying and giving all my info including address & phone numbers, I went home a happy customer. But apparently they miscalculated and the $80 I still owed was billed to some other address. They then turned me over to a collection agency who somehow had my correct phone number and address! They were able to contact me on the first try. Finally, they wouldn't take my $80. I had to pay the collection agency. Watch out. Their stupid billing mistakes will hurt your credit. Too bad!