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    Payne Financial Group

    5.0 (1 review)
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    Services - Payne Financial Group

    Investment management

    Life insurance

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    5 years ago

    Great expert and professional service. I've used them for years assisting me with towing.

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    Ken Wick - State Farm Insurance Agent

    Ken Wick - State Farm Insurance Agent

    (3 reviews)

    Absolutely atrocious behavior at this agent. I have been a customer for 25 years. And their person…read morethere Tiffany was as bad as I have ever heard. I needed to get a no see right away because picking up a car and she lectured me on the phone like a child. All the no e.g. I ha e spent there over the years all a waste. You go to an agent for personalized service. I will never do business with them again. I had a much better experience and almost half off with Geico. Do not go here. You have been warned.

    THIS IS THE WORST AGENCY AROUND. My parents in the 90's used this agency for years. After examining…read moretheir policy I realized the insurance agency had been carrying full coverage on 2 vehicles from the 1990's? That didn't make money sense so my parents and I contacted the agency to change the policy. Stephanie argued that that's not what my parents need and would not change the policy. My parents were there on the line and gave proper authorization to speak with me but no matter what the custom requested they were not going to change the policy, WOW. Now my mother has passed and I contacted the agency to let them know I would be using State Farm but not their agency and told them why. When I asked why Ken Wick had never called me I was told I never called them. After explaining I record all of my conversations the story changed to I called in but no message was given. Today I called back to talk to Ken Wick personally but again unable to get thru the girls to get message thru?They call this great customer service?Weird way to conduct business telling the customer what they have to get rather than what they want?Sad agency and would recommend any other agency than this one. Run away as fast as you can. RUN RUN RUN

    Payne Financial Group - investing - Updated May 2026

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