Absolutely a scam. Sent me a bill at the same time I am receiving the *real* bill from the hospital I visited. Attached photos are of the real bill and the scam bill, with my identifying information censored. As seen here, PaymentsMD is attempting to charge me WAY more than the actual hospital is. They are also attempting to charge me for a service I did not receive - "Surgery (Nervous System)," which they didn't even try to make look realistic with its price. Looking up the business they ask to make the check payable to, it is a real business, BUT PaymentsMD has it addressed to the wrong state - it is a business in Tennessee, but the address PaymentsMD has given is in Maine. Don't pay these people anything. ETA: While sharing this with friends, they also pointed out the real bill's statement date of Oct 2 and due date of Oct 16, while PaymentsMD shows it as "past due" on Oct 2 and tried to make it more threatening by printing it in red. read more

PaymentsMD - PaymentsMD's "bill." - Billing Services Near Me

See all

This company is absolutely absurd. A year and a half ago, my daughter went to the hospital. She provided them with her insurance information; however, apparently the hospital didn't file it correctly for the "doctor's porton", so we received a bill of $900. After paying the majority of the bill, my mom suggested I contact my insurance company. Thanks to BCBS, they contacted Payments MD and made sure they updated the insurance and Payment MD was to refund me my money. It has been almost 6 months, and I have yet to receive my refund. Whenever I call, they say it can take up to 6 months. First of all, why does it take up to 6 months to get a refund, and secondly, if the insurance company has paid the bill, why can't I get my refund. My next step is to contact the insurance commissioner for fraud. Please be aware of this company! If I could give them zero stars, I would. read more

Unethical and at first appears to be scam. I had to go to the emergency room and then critical care in a Baptist Hospital near Pensacola Florida for 6 days. Three days after release I got a bill for $1, 500 despite the fact that I was fully insured. I called the number on the bill and they did not know what it was for or what doctor it was for but they knew my both my street and internet address ... so I gave them my insurance information anyway. Two weeks after that, they sent me another bill. When I called them back to give them insurance information again ... and they said they already had it but but sometimes it can take 45 days to process. Another week later ... they tell me they had not yet processed it. read more

The customer service rep, John was wonderful. He listened to my issues with Constant emails stating that my payment is "Past Due". This has been going on with every paper statement that I have received to be sent to PaymentsMD for services provided by the group Cookeville Hospitalists I Cookeville, TN & yes, I have called thus Group last year about this issue.i received 4 0r 5 past due notices starting 1 week After I Just received the last bill on July 15th 2025. I sent a check the Next day July 16th. The last notice was August 29th. The payment was due July 30th. Every Past Due email shows a different "Bill ID #" from what is on my statement & each subsequent email shows yet a Different # from the last email. @?? I was asked to provide proof of payment by scanning in my check payment. Told the rep, as I did last December that I couldn't do that & said the last time I had the bank make copies of my checks to show that it was endorsed & deposited by PaymentsMD. The customer rep at that time thanked me outside Not to mIl that to her since it Had to be via email. This time I declined to provide proof of payment because of what happened last year. PaymentsMD get your act toghether & provide the correct bill ID# & stop harassing customers with constant Past due notices read more

These people are useless. You pay your bill then in a month get another bill for the same exact thing. You call them and send them the RECEIPT AND CONFIRMATION of payment and they continue to send you the same bill. Call again and they say it will take a few months to resolve. But in the mean time they start sending threatening emails that they are sending it to collections if you do not pay. I tried calling today (am currently on hold) and when you ask for a supervisor they refuse and say they only send calls to supervisors if they haven't satisfied the call. So, the girl kept putting me on hold. I hung up and called and hit the button for the attorney line. Still no help. I am done with these people and will not pay anything ever again to them. They are RUDE and useless. If doctors expect to be paid, they better find another company. read more

I went to the ER at Methodist Olive Branch ER in August 2024 and saw Dr. Tony Wright. He uses this awful service for billing. My ER visit was coded incorrectly as a routine visit. I have talked to PaymentsMD at least 6 times and explained the coding error, and they always say they'll fix it. They never did, and medicare won't pay because of the code. I am so sick of this, and PaymentsMD is a complete fraud and they are worthless. Anytime you call, you get some foreigner that can hardly speak English. I'm not paying this bill, and Dr. Tony Wright can stuff it where the syn doesn't shine, along with PaymentsMD. ​ read more

These people are rude, incompetent, and fraudulent. Tried to charge me for full price for a service and when I called, they didn't even ask me to verify my info or who I was which is a huge red flag. Also appear to be located in another country. The man kept saying I might get sent to collections so I told him to go ahead and do it now and cut the threat bs. Had nothing to say and just asked if I had further questions and then hung up. My personal info being sold to a third party is what irks me the most about all of this. read more

This company is a scam. I am being billed for services and I was never seen at the facility. Customer service has a language barrier and they simply don't understand. Frustrating. I have made a police report and preparing legal action read more

If I could give negative stars, I would! This is a 3rd party company that does the billing for doctors and hospitals. They are supposed to bill your ins (if you have it) first and then bill what's not covered to the patient. This was NOT the case they sent me a bill and told me that I needed to pay it within 2 weeks. My husband and I thought that it seemed pretty high for having ins so after we paid it (so it wasn't delinquent) we dug into it more and called my ins. They said they have no idea what I was talking about and have never seen a bill. Come to find out they took it upon their selves to decide that they weren't going to bill my ins and just send it straight to me because they thought "well normally most 36 years old don't have the type of ins you have"! What?!? I obviously have that ins FOR A REASON and it's none of their business as to why I have that ins but I had to tell them why I have that ins for them to even consider a dispute and bill my ins first. That's the most absurd thing I've ever heard. I have ins for a reason - USE it! It is not for them to decide when to use it and when not to. If you ever get a bill from them, do yourself a favor and check into first because they now owe me $1,000 which I yet to receive read more