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    Payless Car Rental

    1.7 (12 reviews)

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(23 reviews)
    0.6 mi

    I normally don't post reviews, but what happened to me at the Enterprise Southfield location on…read moreDecember 1, 2025, needs to be documented. This wasn't just bad customer service it was humiliating, hostile, and completely unprofessional. I arrived at 8:00 AM with a confirmed reservation for later that day. I simply needed to clarify a small balance. Instead, the assistant manager, Gordon McLeod, loudly announced in front of customers and employees that I owed $135.20, which I calmly agreed to handle. Then he loudly claimed that I owed $12,000, which was absolutely false. When I asked for the Damage Recovery Unit's number, he pretended he couldn't find it. I called myself. They confirmed immediately that I owe nothing and that I am fully cleared by Enterprise's Risk Department and Do-Not-Rent Department to rent at ANY location. Even after I was fully cleared by Enterprise's own departments, Gordon still refused to rent to me, claimed I was banned for six months, and the on-duty managers backed him up. They acted like they were trying to provoke me, speaking loudly, staring at me, and crowding around me as if I was being hostile -- even though I never raised my voice or acted disrespectfully. It felt retaliatory. It felt discriminatory. It felt like they had already decided how they wanted to treat me, regardless of the facts. I left embarrassed and disappointed. This isn't the first time I've had issues with this particular location. As a long-time, loyal Enterprise customer and Platinum Member, I shouldn't be treated like a problem or a burden. Immediately after leaving, I went to the Farmington Hills Enterprise, where the service was the complete opposite professional, respectful, and actually helpful. That showed me the issue is NOT Enterprise as a whole. It is specifically this branch and its management culture. Enterprise Corporate needs to investigate this location. What happened here is unacceptable and no customer should experience it.

    Franco @ Enterprise Southfield really stepped up today and rented a truck to me that I desperately…read moreneeded to tow a large boat! Both U-haul & Home Depot committed, by contract, to rent me a pickup for this purpose only to bail out at the last minute leaving me in a major bind. Thank you Franco and Enterprise SF you were a Big savior today!

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    Dream Luxury Car Rental - The Bentley Bentayga is available.

    Dream Luxury Car Rental

    1.0(1 review)
    0.7 mi

    Do not rent from here. Very shady business practices. I had reserved a Bentley for my son prom and…read morethey gave it to someone else. They gave me the run around about getting my deposit back.

    From the owner: Dream Luxury Car Rental has several distinitve features that set us a part from conventional rental…read moreservices. Dream Luxury Car Rental provides a premium fleet selection. Our exclusive selection of high-end, top-tier vehicles from renowned brands. We have the latest models which are meticulously maintaned and eqiupped with the most advanced features and technologies. Dream Luxury Car Rental has unmatched elegance and comfort. The focus on luxury extends beyone the brand names we offer. These vehicles boast exquisite craftsmanship, sumptuous interiors, premium materials, advanced entertainment systems, and cutting-edge comfort features, offering a first class experience. Dream Luxury Car Rental offers exceptional service and personalization. Our focus is to prioritize personalized services providing a bespoke experience, catering to individual preferences, offering tailored solutions, and ensuring a semaless and delightful customer journey from booking to the return of the vehicle. Dream Luxury Car Rental offers permium services such as an exclusive fleet selection, personalized concierge services, chauffeur services, flexible rental options, VIP treatment and access, 24/7 custome support and upgraded amenities.

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    Payless Car Rental - carrental - Updated May 2026

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