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    Payless Car Rental

    1.6 (258 reviews)
    Open 5:00 am - 11:00 pm

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    1 month ago

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    5 months ago

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    12 days ago

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    26 days ago

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    3 months ago

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    Alma T.

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    11 months ago

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    11 months ago

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    6 months ago

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    4 months ago

    Great customer service, however they do not tell you all of the fees upfront when you reserve online

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    4 months ago

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    10 months ago

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    6 months ago

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    11 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    The customer service was attentive but car waa sirty and tires were extremely worn. Very dangerous to drive like that.

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Page 1 of 7

    Payless Car Rental Reviews in Other Languages

    Review Highlights - Payless Car Rental

    There are extra local taxes and you'll want to buy their toll pass for a few dollars a day so you don't have to stop at every booth.

    Mentioned in 14 reviews

    Read more highlights

    Black Tie Car Rental - Grand Wagoneer Serie 3 Black www.carrentalpuertorico.com

    Black Tie Car Rental

    4.6(11 reviews)
    1.2 km
    Locally owned & operated
    24/7 Availability

    I can't say enough about this service! It's absolutely…read moregreat. The rental car experience at San Juan International Airport is horrible but with Black Tie it was so easy. They communicate constantly. I didn't wait for more than two minutes when they showed up with the car and the keys were handed over to me and I was on my way. I kept the first Chrysler Pacifica, which was absolutely perfect brand new and spotless for one week with my family. After my family returned to the US I changed cars to a Honda pilot and that changeover was also seamless. The Honda pilot was brand new spotlessly clean, and performed flawlessly. The Team at Black tie is great. I have a large family and this service made my trip even better. Puerto Rico is great and Black Tie Car Rental is awesome. I highly recommend them to everyone and I'm quite sure that the cost was comparable to the long, hot confusing rental car agencies around Luis Munoz International Airport. Rent your cars with Black Tie you will not regret it.

    "Black Tie Car Rental made our Puerto Rico trip so easy. The communication was excellent, the van…read morewas spotless and exactly as described, and curbside pickup and drop‑off at SJU saved us a ton of time. Friendly, professional service from start to finish - I would absolutely rent from them again

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    Audi Q7 available at www.blacktiecarrental.com

    Black Tie Car Rental - Grand Wagoneer Obsidian, available for rent at www.blacktiecarrental.com

    Grand Wagoneer Obsidian, available for rent at www.blacktiecarrental.com

    Black Tie Car Rental - 2024 Oddysey Sport available for rent on www.blacktiecarrental.com

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    2024 Oddysey Sport available for rent on www.blacktiecarrental.com

    Avis - Roaches in rental car

    Avis

    1.5(140 reviews)
    0.9 km

    Angel Gonzales was absolutely exceptional. From the moment an issue came up, he took complete…read moreownership and showed a level of care I have rarely experienced anywhere. I had a slow-leaking tire and had to return the car earlier than planned. In the process, I accidentally left the RFID garage opener in the vehicle. By the time I realized and returned to look for it, the car was already gone. Without hesitation, Angel went to the mechanic where he suspected the car had been taken and even brought the car back so my husband, Jorge, could personally inspect it. He reassured us every step of the way that the RFID was not in the car and treated us with genuine concern and empathy. We left feeling heartbroken, believing the opener was lost. Halfway back to our hotel, Angel called us to say he had found it on the ground at the office. That moment said everything about who he is. I can honestly say I have never seen this level of commitment to customer excellence. Angel went far beyond his role, made the situation personal, and ensured we ultimately left relieved and grateful. He is a natural leader and a true asset to Avis.

    AN ABSOLUTE CLUSTERFCK. Avoid at all costs. You wait 30 minutes at the desk and the you walk to the…read moregarage and wait 1-2 hours with 30 people for the ever-vanishing 3 employees to bring your car to you. No one knows what the he'll they are supposed to be doing. Absolute chaos. While rental companies in the rest of the world just give you the keys and your space number so you can get the car yourself, San Juan Avis stands alone as the most disorganized company on Planet Earth. Latin America's superpower is to make things as slow and inefficient as possible. This time, it outdid itself.

    Photos
    Avis
    Avis - Bondo patch?

    Bondo patch?

    Avis - All the other people who are also waiting 2-3 hours for a car

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    All the other people who are also waiting 2-3 hours for a car

    Payless Car Rental - carrental - Updated May 2026

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