I made an appointment for standard maintenance on my 2020 Corvette. I was told I had a check engine…read morelight which I hadn't noticed. The diagnosis showed transmission problem and a very expensive estimate. I was suspicious and left very unhappy. I was later contacted by CARFAX for a review and I gave a very negative response. I then got a response from Nunnally service wanting to address my concerns. They showed me the record of the check engine light and it proved that I had missed it ,then itemized every item of the repair estimate. I now realize that I was wrong about everything and took down my negative review that same day. I wish to apologize to the entire service department and regret any damage my review may have caused. I hope this makes amends for my mistake. Owen F

I purchased a vehicle from Nunnally Chevrolet in November 2025. While the initial buying process…read morewas relatively smooth, my experience since then regarding warranty fulfillment and customer service has been deeply disappointing. ​At the time of sale, I was heavily encouraged to lean into the protection packages. I was assured I had factory and powertrain coverage through March 2026, plus a one-year specialty warranty covering windshield chips/replacements, paint, and tires/rims. (This warranty is what really sold me on the purchase of my vehicle) Unfortunately, those promises have proven to be hollow. ​The Issues: ​Warranty Misrepresentation & Inconsistency: Every time I go in, it is a different story from the sales department. I bought the vehicle with two existing windshield chips, and my salesman explicitly told me to wait 30 days before filing a claim so it would be covered. It took three separate visits to finally get a straight answer regarding why it wouldn't be fixed, eventually being told that since the glass required replacement, they "don't cover that"--a direct contradiction to what was promised at signing. ​Tire Service: I experienced the same inconsistency regarding a nail in my tire--an item supposedly covered by my warranty. It took multiple visits to get any clarity, only to be told they "don't plug tires anymore" and that I would have to take it elsewhere to pay out of pocket. ​Missing Equipment: After a recent service appointment, my lug nut key is now missing. Because I didn't notice it the exact moment I left the lot, the dealership refuses to provide a replacement, leaving me responsible for their mistake. ​Communication Breakdown: I have reached out to three different staff members for quotes on extended warranties to keep my business with them, and I have received zero responses. ​A Note on Service: While my overall experience with the dealership management and sales team has been a very frustrating ordeal, I do want to note that the technician, Michael, is the only person there who has provided top-notch service. He is the only reason I've had any positive interaction with the service department. ​If you are looking for a "deal" that ends the moment you drive off the lot, this is the place. If you value transparency, accountability, and consistent post-purchase support, I would strongly suggest looking elsewhere.

Bad service I got ripped off last week.Took my car to them told them a rattling noise came from the…read moreengine so they kept it for day and diagnosed it. Called me the next day told me it was the radiator and its gonna cost $650+ so I assumed well if that what makes the noise sure,so I told them to go ahead and work on it.Same day about 4 or so hours later they called me and said car ready to pick up. I went in and paid the bill,now i was looking at my receip they charged me $254 for the radiator,$40 for coolant fluid, $400 for labor plus tax all together I spent $718 and change. Drove it home and put it on park,the same noise I is still there.so I called them back and them,why the rattling noise still,guess what they told me." oh it's the AC Compressor "!

Great Auto mechanic in Northwest Arkansas. Friendly service and can meet your repair needs.read more

Completely unreliable business. Was supposed to be towed and after two hours never heard from them…read moreand would not answer their phone. Do not use this company ever.

I was told it would be 1 hour to pick up my vehicle well, it took over 2 1/2 hours to get it. They…read moregave NO notifications and were very short when trying to get updates. They said that it was it due to an overload of calls. Why take more than you have the availability to handle. Shouldn't you kindly defer others rather than pushing those calls already in. What happened to first come first serve. Lastly, my shop closed at 5 and they did not get my vehicle there in time they got it there right as they were closing. So, no vehicle till tomorrow and I work so I guess good luck to me! Very unprofessional and frustrating in my opinion!

Broke down, was stranded towed there overnight. He put us at the front of the line and got us back…read moreon the road. Good guy, good mechanic fixed an issue that other mechanics couldn't figure out. I drive for a living, so I have seen my share of mechanics. If this guy was local, I would only go to him.

RECOMMEND!!!!!!!!!!!!! I needed my CV AXLES replaced. I had been told this by HONDA. (I have a 2011…read moreHonda Accord) however Honda quoted me $1642. I called Finn and spoke with Jennifer. She was so kind from the very beginning! She listened to me, didn't make me feel or sound dumb because I was a girl. Long story short, I walked away 2 weeks later paying $430!!!!!!!!! Only down fall, the wait!! But it's SO WORTH IT!! ANYONE AND EVERYONE PLEASE GO HERE!!! Jennifer is AWESOME!!!!! 10,000 stars for all of the workers! Thank you thank you thank you!!!

Jeremy knows how to work on a truck! Also how to work over people and his employees! He will over…read morecharge you without you ever knowing it. Reasonable priced?Trust me he gets his money! On top of that he treats his employees like garbage! Good luck ever working there! You better be ready to be cussed out and treated like garbage on a regular basis over nothing! There is a reason he lost ALL his employees in a single swing a while back! There is a reason he can't keep employees! He has everyone fooled!

Had a fuel lift pump problem on our Monaco RV. Jeremiah worked with our timeline and fixed our…read moreproblem in a timely fashion. Highly recommended.

Took my jeep here for a misfire that I was having trouble getting diagnosed (at a reasonable…read moreprice). They were awesome! Talked me through things in a way that was easy to understand, answered my questions, did the tests that needed be done and no more than that. Fixed it the next day. They are great! Highly recommend them and will def. be back!

Had a nail in my tire. Even short handed the gentlemen behind the counter helped. The tires were…read moreunder road hazard insurance through YOUKNOW WHO MART. But they couldn't be less helpful . Hats off to you . Thanks L.Snow washburn.

We had our breaks fix with these guys. They did a great job. They quoted us for more work that seem…read moreexpensive at the time. But, looking back we went to another mechanic, the price compared to the other guys was affordable. We plan to take our suburban to them this week. I will be taking my car to them next week.

My car alternator went out and every other shop was overpriced or 2 weeks out. I was from out of…read moretown and needing to get back home. Phillip got me in on that same day (Saturday) and beat every other shops price by over $150...100% recommended from me

Amazing! Corey was super helpful and kind every time I called. It was a great value, I had a quote…read moreat another dealership that was almost double. I love that the business is run by a faithful business owner that values his staff and family! Thank you for getting my CRV back up and running! Best place in NWA.

Please ignore the 1star reviews. The business has been under new management for over a year and is…read moreno longer affiliated with the previous owner. Brandon, Dalton, Noah and the rest of the team are absolutely wonderful! They even give back to the community several times a year with a single parent free oil change event. HIGHLY recommend because they do great service and are just all around good people!