terrible service very unprofessional…read more mini facial was a joke massage bed cold not recommend to get treatment there

This was an awesome experience. I called the day of and they were able to book me right away for…read morethe same day. I requested a swedish massage and Cindy was my masseuse. She did an amazing job and was very attentive to my needs throughout my experience. I highly recommend this place to anyone looking for a great experience!

The ladies are gorgeous. I recently had a visit there is a back entrance you are able to shower…read morebefore and after your massage. The massages are a bit expensive

Cherry went amazingly well very kind attentive sweet and beautiful although all are very kind good…read moremassage clean business

I had been going most weeks to another local spa for massages but just wanted to try somewhere…read moredifferent for a change. I decided to try out Eden Day Spa and am happy I did. Jane is amazing. She gives the most relaxing massages and tailors the session on what you like/enjoy. Jane wants you to have the best possible experience. She is intuitive and attentive. I have been seeing Jane most weekends for several months now. I am impressed with both her professionalism and attitude. I can not recommend Jane enough. Thank you Jane.

I have only visited twice. It has became my favourite place to get mani & pedi in the the great…read moreVancouver area. The staffs are knowledgeable and pleasant. The massage chair is relaxing. They provide free tea and coffee. They did not skip the massage part for the mani and pedi. It's a wonderful pampering spa experience every time! I can't stop looking at my nails when it's done. They exceed my expectations. I highly recommend this place.

Having recently moved to North Delta, I was on the hunt for a new nail salon closer to our new…read moreneighbourhood. I happened to be going to Guildford Mall and decided to get my nails done beforehand. Yelp reviewers were right about this place -- clean, nice job, friendly staff, and prices were very comparable to other nail salons! The owner, Lana, was there and was super friendly. I had to wait about 10 minutes (as I did not have an appointment), but I didn't mind as I was not in a rush and it gave me time to look for my nail polish colour. She also offered me some tea or water while waiting, which I declined since I wasn't thirsty at the time. The girl who did my manicure, Noewa, did an excellent job and didn't rush at all. During my manicure, Lana came back to ask if I wanted tea or water this time, and I happily took a cup of tea, which was so nice! Just before my nails were done, I overheard Lana ask Noewa (in a motherly way) if she had taken a break and to get something to eat. If you ask me, that's a nice boss to have, making sure her staff gets the proper treatment! I'm not sure if these 2 ladies were related, but it was still a nice thing for Lana to do. To top it off, they have a stamp/loyalty card, which gives you $5 off after your 5th and 10th visit. This is the only nail salon I've been to that has a stamp card on top of their usual discounts/deals during the week. I will definitely be coming back!!

I love this Salon, I have been a customer for 25 years and Synthia and the staff are amazing!…read more If you want quality nails that look like they had time spent on them, this is the place to go!

Called in to book a pedicure for myself and my friend. The night before our appointment we received…read morea confirmation phone call. Everything looked promising. The day of our appointment, We arrived on time... all the ladies were busy and there was no one at the front desk. The nail techs stared at us... and that's all.. no greetings or anything. After several "Excuse me" and eye stares ... 15mins passed our appointment time, we finally got one of the ladies to send a little reluctant boy to ask if we had an appointment, and to choose colours. After, waiting for several more mins... Now 38mins passed our appointment time. We were under the impression that they didn't care. My friend and I didn't want to waste anymore time, so we told them we were leaving. In which, we received an "OK " as their response. My impression on this place is not bad or good. But, if they cannot be bothered with booked appointments or Greetings.... why waste time coming here.

Love this location and love Amy! I go monthly for gel pedicure as well as other treatments. The…read moreonly request I have is that they have more gel colours, especially with Christmas around the corner - dark reds and purples would be nice

Salon is a bit overpriced for all the services for being a chain…read more Got my hair done at this location and was not offered tea or water during my appointment which lasted a few hours for colour and cut. Also, staff did not mention that the smartbond service was an additional charge. Hair did turn out nice though but I'm not sure if it was worth it for the price difference. Would I come here again? Most likely not unless there was a deal on services.

After I hinted I had never been to a spa in my life and it would be neat to try it out, the fiancé…read moretook the hint and gave me a gift certificate to Sueno Spa at the Sheraton Vancouver Guildford Hotel. The experience started with my obsessive reading of the businesses' website (yes, I can be one of those people). There, I found all the information I needed: spa treatments, packages, brief descriptions, current prices, and contact information. I was able to email and ask a few questions back and forth before I easily booked my appointment I appreciated the fact that I received an email confirmation with directions on how to access the spa (please ask front desk for a key), and tips on finding parking. My appreciation increased when I received a reminder call 24 hours before my appointment, restating the important information. Personally, I thought it was very well kept and beautiful space and fit very well with what I was looking for: a solid first-time spa experience, without over the top in luxury or aesthetics. A couple of small rooms for massages/facials separated by thick black curtains, and (from what I could see) chairs in the back for manicures and pedicures. I felt well taken care of after I mentioned this was my first time ever at a spa. I had help in picking a type of facial that would work with my skin, and the lady let me know what she was doing every step of the way. She checked in on me periodically to see if I was comfortable; I did feel so comfortable that I actually drifted in and out of sleep...probably drooled in the process. I was the only one in the spa (whether it was by design or because there was only one esthetician on that day), but it almost felt like I had my own private spa. There are a few things that are worth a cautionary mention for anyone wishing to visit. You are warned ahead of time that you will have to pay if you choose to park at the hotel or nearby street parking. (I honestly think it would be nice if spa patrons were able to park at the hotel for free or even a discount, but that is just me). Secondly, the spa is located right next to the hotel gym and swimming pool, so I did hear the kids' yelling. Personally I didn't mind that at all, and I did appreciate the spa trying to combat the sounds from the pool by playing the soothing music at a higher volume. I was so relaxed by the end of my session that the hardest part was getting up and walking back to the car! Overall, I would say that Sueno Spa is a place that meets all your needs and delivers on great value if you are able to look past the parking and hearing all the activity that is going on at the pool next door. While I am still not the type to frequent the spa, I did walk away from a great first experience, and I would not say no if the fiancé wished to gift me another gift certificate to Sueno Spa for an upcoming birthday/anniversary/holiday.

My dream come true: extra star for accepting Amex plus a surprise benefit (that's how businesses…read moreget my coveted 5 star lol). First off, a wonderful, cozy ambience inside the Guildford Sheraton hotel. Front desk super friendly in giving out the elevator access card to get to the 2nd level by the pool... Not only do they offer great facials using Eminence products -- all natural, hence the plethora of stars here -- but Loretta is super friendly, knowledgeable, think she's been in the business for over 20 years. I prefer experience over new rookies touching my face lol. So here's the surprise benefit: you get to use the pool and hot tub right next door, with an exposed roof so you really get in all the fresh air! When she mentioned that, I know I'm going to be a regular from now on ;)

I had a massage on 11-28-24, at the Newton Iris spa and the masseuse was Yumi, it was a 90 minute…read moremassage, 5 minutes into the massage she asked how much tips will you give me, I responded I will decide later, minutes later she asked again and again, she then said for $100.00 I will give you a hand job, I declined and she lowered the price to $50.00, I responded that I am not here for that reason, and she started playing with her cell and massage with one hand, after 35 minutes, I decided to stop and got dressed and asked for part of my money back, Yumi lied about the offer she made, was very rude and I got hardly any money back, worse massage I ever had, stay away from Iris spa in Newton, I will never go back.

I'm giving a 1star because of the disappointment after giving $10 tip & she said "no good" gave me…read morethumbs down!! She asked me in the room after she was finished for the tip right away.. like seriously?!! Yes she did great.. but u don't ask ur clients for tips..it's a total turn off.. I was actually thinking of giving her much more becuz she did so good.. but u just don't ask for tips.. people will tip accordingly.. also learn more English.. she couldn't even understand the word "headache" for heaven's sake.. And they're still loud in the hallway & lunch room.. I guess I'm done there!! Too bad.. was affordable for me & liked the deep tissue massage but they're getting way out of hands regarding tips.

I am so disappointed with scar treatment at this salon. They…read morepromised amazing result for 4 procedures for 800, but I received zero results even after 6 different procedures ... I waste 9 months to work with them .... During my last visit they said that they want to show me to their doctor, because they care, that I don't have results, and I spent time to visit them again and guess what their doctor said "that I should visit a DOCTOR". This ladies doesn't care about your time, health or money. They just smile and say they you need more and more procedures to have results.

Alex provided me with a micro-needling facial! Can't wait…read moreto see my new skin come in. Best Beauty place in Langley, came all the way from LA for this