After receiving crazy quotes from other moving companies and getting desperate with only 1 week to go until i needed to move out of my apartment, i came across Pay Per Load Movers while trolling Angie's List and after reading their reviews set up a free in-house estimate.
First impressions count, and when Derek Cunningham (owner of PPLM) turned up on time to the estimate meeting i was both surprised and happy. He is a very pleasant person with a professional demeanor and walked through the property efficiently with me discussing/identifying everything that would need attention. He advised that because of the amount of items and because i was only moving three miles - 2 men and a smaller truck would suffice. As they were doing a special when i booked i was VERY happily surprised at the fantastic rate he quoted and immediately booked him. We confirmed an 8am start on the day and estimated 4 hours...but Derek, as an added bonus, said it would be a flat fee so even if it went over that was his problem.
NOTE _ although the price was a criteria, his professionalism and manner were the deciding factors.
On moving day Derek called to let me know they were running 10 minutes behind and true to this word they turned up at 8.10 - having dealt with movers before who usually give a 2 hour window when they'll arrive it was so nice to have a company that gave me an actual time and kept to it - even calling when just running slightly behind. You just don't get that anymore.
Derek and Gerard worked non-stop for 3 hours packing, loading, wrapping etc etc etc taking care with the walls and stairs. They were very efficient and how they kept up the pace in the morning heat i have no idea. They treated all of my items with care and attention which i very much appreciated.
On arrival at my new home Derek did a walk through to see where things would be going, then he and Gerard unloaded everything again with the same care and efficiency and attention they gave to the loading. They even handled my "put it there, no let's try there" instances with patience. Going above and beyond they spent time helping me get my TV mounted, without them it would still be leaning against the wall.
When both packing and unloading, the guys tided up after themselves - making sure they took all their tools, plastic, wraps etc. with them. It's the little things that make a difference.
In summary - Pay Per Load Movers were fantastic, i would use them again without any question and can recommend them without hesitation. read more