OMG! I don't even know where to begin. Kaylee was sent from heaven to me. For starters, I loved the…read morereminder texts they sent. It was very helpful. The communication from the staff was not too much but enough to help me every step of the way from the booking process, explaining everything to expect in the appointment, to the professional and super friendly behavior, the exceptional service, and most important the way they listened to my concerns and made me feel comfortable enough to leave my baby in their care. My dog was previously mistreated at a prior, corporate groomer and I was concerned. I explained this to Kaylee and she had the kindest expressions and calmly assured me of their process. Plus the past two to three groomings from that groomer left things undone - including cleaning his beard. When I dropped him off, Kaylee got on his level and covered him with care and he didn't throw too much of a fit. When I picked him up, I was astounded. He was the cleanest I had ever seen, he was happy, and adorable. Kaylee took pics of him I front of a backdrop that was adorable. They don't put the dogs in crates and they are great about giving you a notice to pick up. I just can't give enough compliments or recommendations for this place. I am so grateful I found this groomer and wish I had found them earlier. Jasper was in great spirits afterward and very playful. He had a great time and made a new friend. Best grooming by service by far! Oh and my favorite? Kaylee did a blow out on his tail. It is so freaking cute. I absolutely love her! The orange background photos were provided by the groomer.

Awful need to handle situations issues better when animals have a bad day or whatever reason it…read moreis. Not get an attitude or send a text to the customer saying I should find another groomer and the behavior of my pet is the issue which was only the last visit it was mentioned to me about gracie being not herself. 1 time only. And yes since 2023 been coming to you no you have not addressed any concerns you had with cancellations as you should realize the covid era we were in and you knew I had a major surgery and could not drive so it was not feasible to have schedule gracie appts in advance Better judgements on people's issues that they had and speaking about concerns you had should of been known at that time not 2 years later when you went on your own and built up your clientele and then said bye bye to Gracie and myself . So let's just say its fair we both explained our selves and Gracie has started with a new groomer and vet and they both have no ck cerns or issues with any aggression behavior you are saying gracie exhibited with you as well. Pampered Pups Grooming (Owner) 10 hours ago Tanesha, I am more than happy to take constructive criticism, I'm always happy to learn how I can better improve my pup's experiences here at the salon. But attacking my character and dishonesty are things I do not take lightly. For starters you had been bringing Gracie to since 2023. In these two years I have only groomed Gracie 9 times (for reference Gracie is a dog that should be coming at least 6-8 times a year). Within those two years I have had 10 cancellations from you. Never once have I ever given you a hard time, charged you any cancellation fee nor requested a deposit to reschedule. But where the issue lies, is that I am one person with over 350 clients. I book out at least 12 weeks. So when you have to reschedule and don't have multiple appts booked in advance, it's about a 2-3 month wait. I had numerous conversations with you about Gracie's progressing dominance aggression. I work with an abundance of dogs with fear based aggression and have great results with them. But dominance aggression comes from dynamics at home. That has to be worked out at home, and preferably with a professional trainer which we discussed. Due to the combination of the constant cancellations and Gracie's progressing aggression, I did not feel that I was the right fit anymore. At my salon the wellbeing of my pup's come first. Gracie needs to be with a groomer with a lighter schedule that can accommodate your cancellations and keep her on an appropriate schedule. That way that trust between her and her groomer can be created and maintained. That is simply not achievable with her coming to me 2-3 times a year. I sent a very kind and purposeful message to you explaining this (which I will copy and paste into this as well). I in turn was met with multiple harassing messages from you including you telling you hope I don't have children. How you have handled this situation says more about you than it does myself and how I run my salon. I wish you guys the best and hope Gracie finds a groomer then can better fit her needs. The message I sent you ," Hi Tanesha, I'll cancel the 18th, unfortunately my books for are full for the rest of the year. Over the past few visits, I've noticed some increasing behavioral challenges that make it difficult to give her the calm, positive experience I strive for with all my clients. In addition, with the cancellations and my current booking schedule being several months out, it's been tough to maintain the consistent grooming routine that's best for her. Because of this, I think it would be in Gracie's best interest to work with a groomer who has more flexibility and availability to keep her on a regular schedule. This will really help her stay comfortable and confident with the grooming process. I truly appreciate you trusting me with her care up to this point, she's such a sweet girl, and I wish you both the very best moving forward." The message you sent me in response, "Sorry you could not handle gracie best luck with other dogs hopefully you don't have children as one off day and you throw them away too like you did with Gracie whom was with you for a long time. Good luck with getting recommendations at least not from me won't be"

They are wonderful! Last year my dog got skunked. It was the day before Thanksgiving and I was…read moreexpecting company the next day. The woman who answered the phone was very accommodating. She told me I could bring the dog in that day! When I dropped her off there was no wait. When I picked her up she smelled great. A miracle! We had a Happy Thanksgiving thanks to Dogs by Helene! My dog didn't get skunked this year (yet), but I am bringing her back so she can smell good for company again this year.

My special puppy needed to be bathed and clipped before going back to California next week. They…read moredid an outstanding job and he looks great!!! I would definitely recommend this salon !!!

Bailey loves the groomers at Milton Manor.They do w wonderful job on his toenails. They are very…read moregentle on him for his other grooming needs.

Our two cats stayed at Milton Manor for over a week while we traveled. They took great care of our…read moregirls and we were able to relax knowing that they were in a safe and caring environment getting playtime and lots of attention. Thank you!

We're traveling with our cat and it's unbelievable how hard it is to find a vet who will help when…read moreyou inevitably run into issues. The fact that they agreed to fit her in was enough for a five for me. He also told me something that the vet I used for nine years never did so now I can learn and better inform myself as to my cats physical issue. She got a shot which will relieve her discomfort for a bit while decisions are made. I am very grateful. Thank you.

Highly recommend! We were traveling in the area and needed to get in to see a vet and the hospital…read morewas very accommodating and got us in quickly. Dr Landenberg was efficient and friendly and explained things clearly. So happy we found this place!

They are definitely the most caring groomers we've ever met...I trust them with my little Bugg…read more100%..& I'm VERY careful choosing groomers...I tried them a few years ago & my little guy, even though he's a bit timid, was very comfortable with them & I dont stress at all when I leave him...I love them & they are very gentle & very thorough

Wonderful, gentle, attentive dog groomers. I brought my recently rescued pooch here to be bathed…read moreand trimmed up a week after bringing him home. I reported to the staff that the dog was seriously submissive and that I was concerned he might think he was being abandoned. I expressed trepidation about leaving having witnessed the dog shake violently with a simple hair brushing session in the first week. Heather and her staff spoke softly and took time to let my dog feel safe in the new setting. They asked lots of questions and planned for a slow and gentle two hour experience to allow my dog to take breaks. To my surprise he quickly became acclimated which I am convinced was due to the generous spirits of the staff. I was able to leave feeling confident that my dog was in compassionate and competent hands. 90 minutes later I got the call to return for my pooch. He was handsome and happy! The staff reported he had a positive experience which was very apparent in his demeanor. Thrilled! The price was on the high side but I don't care. The establishment is immaculate, the setting warm and the staff highly skilled. These folks love what they do and it's represented in a variety of ways from the moment you walk through the door. It's a bit of a trek to get to this business and it doesn't look like anything special from the outside and that's okay too. They treated both me and my dog with heart and skill. That means everything.

We have an Aussie and he came back beautiful!!! Had his…read morebeard trimmed back a bit and cannot even tell it was trimmed, he looks beautiful!! We will def be back!! Thank you

This is a quaint ma and pa grooming salon. They have a few treats and toys for sale at the front…read more The staff is always kind and welcoming. The ladies at Wagatail are true professionals. We bring both of our dogs here to get their nails clipped. Today we decided to try their full grooming services and I have to say that I'm thoroughly impressed. Our dog, Molly, looks amazing! We usually groom her ourselves because we haven't found a groomer that can cut her hair the way we like, but they hit it right on the nail! Also, in the past, we've paid upwards of $60 for Molly to be groomed, but Wagatail is very affordable at $35 (plus tip). We'll definitely be using their full grooming services more.

Worth the wait, drive, or whatever obstacles are preventing you from booking with Britney!…read more I booked my dog's first appointment a few months back after reading some suggestions for reactive dogs on a FB group. I make the hike from Saratoga, as Britney does an absolutely fabulous job! My dog struggles with dog-reactivity and general anxiety. Britney does an amazing job at making him comfortable while he is there. Not only is he happy, but I have never seen him so clean! Very affordable, and worth every penny (plus some!) I am officially a repeat customer, and will be telling everyone I know what an amazing place this is.

Contacted by leaving phone message requesting a grooming appointment; never heard back!read more

We brought our 11 year old pitbull mix to here, because our usual Vet could not treat him for his…read morearthritis. The first time we made an appointment in this Office we explained to the staff exactly how our dog was walking, and unable to jump up on the couch like he used to - he could no longer go up & down stairs, and there were days where he couldn't hardly walk. When we got to the Office, we were brought right in - we saw the doctor and the tech and they were very knowledgeable regarding his condition and gave us many options. We opted for an injection that he gets once a month, asprin & a pain medication - so far our 11 year old fur baby is doing much better, walking (short distances), he still can't jump up on the couch - but at least he's not in so much pain.

I got my first puppy and I didnt know where to go since all of the vets around here have bad…read morereviews. This vet was recommended by my neighbor and I have had nothing but a fantastic experience! They even took us in last minute when my dog broke his nail badly. Highly recommend

Do not bring your dog here and if you choose to do so, watch her. She is careless and clumsy, and…read moreafter bringing my 14 year old dog to her for a nail trim, he bled profusely allover the floor of the salon, car, and house. If you cannot cut a dogs nails properly, you should not offer nail services. A 14 year old blind deaf dog should not have to endure the pain of having a nail trimmed past the quick. The link included is an image of his paw after he returned home. AND I WAS STILL CHARGED FOR THE SERVICE. http://imgur.com/xesJgl6

Owner butchered my puppy on his first ever grooming experience. She requested my help throughout…read morethe grooming then said I control issues lol. If you want to pay $45 with no credit card option for a regrettable and offensive grooming experience then I recommend this place. Otherwise keep it moving