Love them! And so does my new pup! The staff is always kind and willing to help. Can't say enough…read moregood things!

I noticed I posted this about 2 months ago and no response whatsoever. No apologizes. No sorry…read moreyou dog almsot died due to our neglience . Just apologies to all other pet owners who complained. (Look almost everyone else got a apology. They do not care about making this right. I would not take your pet to Warner Center Pet Clinic. My experience there was so negligent and dismissive that it could have endangered my dog's life. My dog has a collapsing trachea and multiple food allergies. Before she became sick, WCPC seemed fine. But once she needed consistent medical care, everything changed. Their attitude, accuracy, and professionalism declined sharply. Here is what I experienced: * Repeated prescription errors for months -- My dog needs a precise dose of medication to breathe comfortably. For 4-5 months straight, the written prescription was wrong. One month it was incorrect twice in the same day. They consistently prescribed too little medication, which is dangerous for her condition. * Dismissive and irritated staff -- Any time I called to follow up because their suggestions weren't working, they acted annoyed and impatient, even though I was calm and polite. I wasn't calling excessively -- just when my dog was struggling. * Blaming me instead of fixing mistakes -- When I finally expressed concern, they blamed me for requesting pill form instead of liquid, even though I had repeatedly explained that the liquid caused my dog severe pain. They showed no interest in helping me find a safe way to medicate her. * Failure to diagnose her condition -- For months they told me she was "fine," despite clear symptoms. She was later diagnosed with a collapsing trachea, something they overlooked again and again. * Lack of compassion or urgency -- My dog was having trouble breathing and swallowing medication, and they brushed me off. Their attitude was cold, rude, and completely lacking empathy. Their repeated mistakes and refusal to listen could have seriously harmed my dog. The only reason she's okay is because I paid close attention and pushed for answers. They never returned my calls. In my experience, WCPC was careless, dismissive, and unprofessional. I would not trust them with a medically fragile pet.

10000% scam, did not treat pets, have other vet bills to prove it…read more NEVER SHOWS UP AFTER HIGH PRICE EXAM WHEN THEY PROMISE TO DO SO! To get you in, they will promise fast response times when you need vet service which is not true. We paid $700+ for an exam for 2 dogs, and was promised if we need anything we are a few miles away from HQ and they can stop by or send a tech if we have a time sensitive concern. This is a lie, it has been 2 years since my exam and I contact them a number of times to which they were never available. I request my exam fee back since the exam is so they can come see you if you need them quickly... They never had availability or responded in a timely manner. Based on these reviews, they do not fix their mistakes, they gaslight you and then threaten legal on you. I am going to the news and know there are others out there bases on their reviews. Please contact this number if you have also been hurt by Shilo Vet and they are unwilling to provide a satisfactory resolution. +18185272931 ( I am happy to share my text messages with ANYONE who is interested to see how this business does business and takes your money and lies and smiles while doing it Please leave a message in regards to your unfair treatment. We are in the process of filling a consumer affairs report, BBB, California Veterinary Medical Board (CVMB) and possibly class action if there are enough people with the same treatment. They 10000% scammed me out of my exam, and on top of this I know they didn't do a good job and went to another vet who cures my pets in one visit.

Our nearly 15-year-old Maltese, Lily, had become very difficult to manage. After a frustrating…read moreexperience with a previous vet, we were exhausted and running out of options. Lily was anxious, nippy, unkempt (the groomer didn't want anything to do with her), and dealing with infections from constant chewing. From the first visit, everything changed. Lily went calmly into their arms and nearly fell asleep on the exam table. Dr. Rosen is incredibly knowledgeable and gave us a clear, effective plan to address Lily's anxiety, hot spots, incontinence, and overall comfort. The office is clean, responsive, and easy to work with. They reply quickly, send prescription links, and even help with price comparisons. Most importantly, they gave us hope. As Lily improved, so did our entire household. Highly recommend. Photos: before and after.

I had to write another review for Dr. Fab because she truly is an extraordinary veterinarian…read more When I had to make the heartbreaking decision to say goodbye to my beloved Marley, there was no other doctor I would have trusted more to help us through that moment. Dr. Fab is one of the most compassionate and caring veterinarians I have ever met. It is obvious that she genuinely loves every animal she treats, and that love shines through in everything she does. She treated both Marley and me with incredible kindness, patience, and empathy during one of the hardest days of my life. She made an unimaginably painful experience as peaceful and comforting as it could possibly be, and for that I will be forever grateful. If you are looking for a veterinarian who is not only exceptionally skilled but also deeply compassionate, I cannot recommend Dr. Fab highly enough. Thank you, Dr. Fab, for loving my sweet Marley and for helping her cross the rainbow bridge with such dignity, gentleness, and grace. I will never forget your kindness.

We have now seen multiple vets at Encino Vet over the past 4 years, and we are truly so happy with…read morethe care they give our sweet babies. Here is my incredibly honest review: Dr. Lopez, Dr. Rosso, and Dr. Fab are all AMAZING. Each of them has made us feel genuinely seen, whether we're in for a routine check-up or something worrying. They take real time during visits to make sure we're heard, and they work to get to the root of an issue without jumping to worst-case scenarios. I'll have a really hard time if we ever have to move and leave this practice. A special thank you to Dr. Rosso, who recently got to the bottom of an issue with one of our cats and had her feeling better right away -- we're so grateful.

Dr Linson was one of the most knowledgeable and compassionate veterinarians I have ever met! I have…read morea 10 yr old maltese who is kind of a mess right now. She needs knee surgery and extractions. I was able to ask all of my questions without feeling rushed. We covered everything from diet/nutrition to what I can expect post op. The front desk team was also amazing! I highly recommend this clinic.

I would not recommend this veterinary clinic. The staff were unprofessional and inconsistent,…read morefrequently changing the information they provided. Despite charging very high prices, the quality of care did not reflect the cost. What was most disappointing was that instead of addressing our concerns and answering our questions, we were simply told to find a new veterinarian because we asked too many questions, all this in the middle of treatment . This is not how clients or their pets should be treated. Very disappointing experience.

BEST VET IN WOODLAND HILLS!!! made sure my little husky mix was taken care of and treated right…read moreaway for his split nail and they went above and beyond for him and made it an amazing experience! I will not go anywhere BUT HERE!! BEST VET IN WOODLAND HILLS HANDS DOWN!!!

Seen 3 different doctors at this place. All 3 had different opinions and zero help…read more There was also pretty interesting situation Dr Kagan who was seeing us for the actual reason listed as "rescue cat has symptoms of worms" said that he can't talk about worms because he has a condition and might vomit. What?? Called them to get a refill on prescription for a flea medication and been told that they don't do actual prescriptions but only approval on request from the pharmacy. Been recommended to place an order on Chewy. Sweet. Waited 3 days to get doctor's recommendation on medication -- crickets. Placed an order based on my own suggestion -- got declined 24 hours later. Said hospital doesn't have a record for my pet. Called the hospital. Pretty rude lady interrupted me right away by saying that they don't work with Chewy and started listing me all the pharmacies they don't support. I tried to explain that the only reason why I've placed order there is because they told me to. Got interrupted again and repeated that same list of the pharmacies they don't support and tells me that it's not possible that they referred me to Chewy. I said that basically I don't have a preference I just want to get my prescription at this point. She said that I should listen and let her finish taking. Nice. Then she said that she can send me the link to the pharmacy they work with. I said that's exactly why I called, thank you. She said "uh-huh" and hang the phone. I would say there's VCA right down the street guys. LA is a big city. Just save your time and money for the people who can actually help you taking care of your little ones. Especially because they can't speak for themselves.