Desiderata saves innocent lives. That's the long and short of it…read more Communication is fast, thorough, and clear. Our pup arrived on time and clearly well taken care of, and we couldn't be happier. I could gush for paragraphs, but hopefully if you're reading this review you're just checking whether Desiderata is on the up and up. I assure you they are. Lastly, I assure you that the money you spend not only pays for the care your future pet receives but also allows them to save more lives. Two days after adoption, we received an email with a picture of a momma and two puppies who were going to be euthanized, who are now going to live long lives because of Desiderata and adoption donations.

Great adoption agency, worked with my on a refund after I realized I wouldn't be able to take care…read moreof the animal properly due to large changes in my life circumstances.

Clean and has a positive atmosphere. The people who work there clearly care deeply about the…read moreanimals trusted to their care. They also have the neutering and vaccination clinics at really good prices. I like to visit even when if I can't take one home. The cattery has toys and climbing areas that they can use (one at at time!) and there is a nice fenced area outside where one can exercise and get to know dogs. We are fortunate to have this facility and the staff.

definitely I would suggest going anywhere but here to adopt your next furry family member. recently…read moreI found a dog I was interested in and contacted them, even though I live about 6 hours away. I expressed interest in adopting even though they said very few people had inquired previously. i told them i planned to drive there asap and would stay for several days to complete the process. apparently they do not want "out of town" people adopting their dogs the social media director then decides to do a big feature post on the dog with tons of pictures and i knew immediately it would be adopted. while i am thrilled he will now have a home, they waited until the end of the day and sent me a curt message saying dog was adopted. I then replied and said well gosh thanks for letting me know. i am disappointed in the way this was handled. i got a reply back telling me how happy they were and shaming me for not being thrilled with the outcome. this is definitely not the way an adoption should be handled.

I'm not really sure how to go about this review. I was under the impression that this place takes…read morein animals and let them live out their life. But when I got there, it kind of seemed rundown. I did find out that they are trying to sell it. I went to donate a bunch of dog food and treats. I think if you were a bringing a pet here to get a new home I would ask a lot of questions. The lady that took my donation was so sweet and she had tears in her eyes and how much food that I brought to donate I think in these times people are really struggling.

Kind, dedicated volunteers abound here, and the kennels and lobby alike are clean, well lighted,…read moreand (this is a plus) good smelling. This is a truly marvelous place that's filled with lovable companion animals ready for fostering or adoption.

Really impressed with the Humane Society. We adopted a puppy today, mid pandemic, with really…read moreexcellent service, a clean (stink less) environment, and a well curated line of people to ensure safety for customers and and staff. Well done. Keep it up!

We adopted a puppy back in August and had a very pleasant experience. The staff is very courteous…read moreand professional. The Adoption process was smooth. Lucy(formerly Luna), is adjusting well with our beagle. They get along so well. We love Lucy and she is a very good dog.

A great animal shelter in Cleveland County? Yup…read more Right off the highway, too -- very easy to find. Top drawer volunteers and paid staff alike. Reasonable adoption fees. Great clinic on site. I just can't say enough good things about Second Chance and the splendid work it does.

I can't recommend a place that has no respect for the employees. It's the animal handler who keep…read morethose animals alive and they are paid $. They get told to talk about issues they are having but then get told excuses for other people behavior. "Some people have strengths and some people have weaknesses", is how it was addressed why half the crew worked harder than the rest. The hard working people get run off when the people who slack but don't complain get to stay. It doesn't matter how well you clean, how well you handle harder to adopt animals, it doesn't even matter if you creat a huge community project for the entire company, you will only get paid $8, and can get fired without a reason.

Home of heroes. The people who volunteer here are amazing. They give abandoned animals a second…read morechance. I adopted a dog today and was amazed at the caring I saw in such a sad place.

I found what I thought was a baby possum in the middle of my road so I grabbed it up and put it in…read morea pet carrier. After reviewing options I did not think I could take care of it, so I called wild are and they are there on Sundays so I headed out. Once there I rang the bell for admittance and was met by a very nice lady. She came out and got the carrier and had me fill out some paperwork. She came back and told me it was actually a mole and was an adult. I asked her if I should have left it and she said not tht it was very unusual that it was above ground. She said they would check it over and if all good release it back into the wild. I did not know this place was here. There were 5 or 6 ladies there working on things. I left them a donation since they are a 501 c3 non profit with no public funding at all. Many thanks to the folks working there.

I found an injured bird, called this center, and was told to bring him in. That gave me hope, so I…read moredrove two hours. The staff smiled, took him in, mentioned donations, and I donated -- trusting they would actually help him. They promised updates by phone or email. I got nothing. For weeks, no one answered calls. When I finally got through, I was told the bird had been euthanized because he was paralyzed. No call, no notice, no chance to step in. For a place that calls itself a rehabilitation center, deciding paralysis equals death is disturbing. Instead of honesty and care, I got silence, false promises, and attitude when I questioned it. They took my trust, my donation, and the life of the animal I brought to them.