TERRIBLE CUSTOMER SERVICE. NO RETURN/EXCHANGE POLICY. CALL YOUR BANK AND CHARGE BACK!…read more It was my first time here. Spent over 300 dollars. Wanted to exchange 2 pairs of pants for a smaller size. They do not honor their return/exchange policy and will look for any loop hole to get out of returning or exchanging your item. Extremely difficult/impossible to return/exchange. Even if their employee gives you false information about being able to return, they will not honor their employees mistake/misinformation. The manager is in on weekdays not weekends but she's just as bad as the employees and does not honor her employees mistakes/exchange policy. If she's not in store they can call her, they did it for me, but she's of no help so don't bother. They lost a returning customer. I will not be back for a second time. Call your bank, do a charge back.

Service was excellent and the selection was great as well as the value. The ladies down there are…read moreas good as gold!

I don't know about prices or anything like that, but I can definitively say that these guys are…read moregood people through and through. When I had something stolen out of my car, I called to the pawn shops to see if it had gotten brought in. Even though it hadn't come in yet, they kept an eye out for me and then called me the minute it came through the door. They were nice, helpful, and honest, and I wouldn't hesitate to do proper business there in the future.

The whole transaction from start to finish went smoothly. Looking forward to doing business with…read morethem again in the future .

Beware of this place! I put a laptop in for pawn for about a week and then I came back picked it up…read moreand it wasn't working! And mind you they checked it when it went in and it was working perfect. And then they give it back not working and refuse to do anything about it and they say well electronics break we can't do anything about it alls we did is put it on the shelf. And it has a big dent on the top of the screen and they just refuse to take responsibility for breaking the device they were responsible for under pawn.. I would steer clear from this place completely. Complete waste of money no value just a bunch of scam artists. Definitely not worth the value I take a laptop in working and then within the week get it back out of pawn not working and they refuse to take responsibility.

could've been better. Wanted to pawn an item, man and woman was nice at first then handed my item…read moreback and said to rich for us and we can't help you. I gave a back history of the item first then they judged. AVOID IF POSSIBLE.

Great service and very decent prices. It's like having 2…read morestores in one. A convenience and pawn shop in one place The inventory of pawned tools, guns, electronics, jewelry, etc. is very reasonable. Ample parking.

My favorite gun store, Marissa and her staff are always friendly and knowledgeable. Bought a…read moreHighwall in 38-55 built in 1900. WAS a wall gun, they lovingly restored it to a correct shooter. Had to re-sleeve the barrel and other than a modern correct front sight? And a rear peep from 1906? Everything works, is a joy to shoot and dead nuts on! She even made 250 rounds to go with it. Not an everyday shooter, bit when I want to go old school, it take it and my 1884 Springfield Trap door in 45-70 (I got there too) ? Well it makes for a good day. Lee's you think it's only antiques? They have a great selection on modern arms as well. Wife has bought a few there as well. Yelp doesn't allow editing on my phone...

Grammy is an absolute sweetheart and such a lifesaver! My family and I were traveling through Idaho…read moreFalls heading home (600 miles away) and we experienced some car troubles. We were short on cash for the repairs and we went to EVERY "pawn" shop in the city and none of them wanted to take my gold jewelry. I found Granny's Pawn online and decided to give it a go. They were beyond friendly, and were very attentive when listening to my story. They gave me way more money than I had ever thought I would receive and also offered to have their son-in-law help with the repairs for a lower cost than the dealership would! Not only that but she was able to help me navigate my way around town; she clearly truly cared about helping my family get our car fixed and get back on the road. I'm so glad that our series of unfortunate events allowed me to meet someone so lovely.

From the owner: Pawnshop that Does Pawns on Electronics, Tools, gold and Silver, and also Sales Discounted Gently…read moreUsed items Including, Tv's, Laptops, Home Stereos, Guitars, Cars, and a large Selection of Highly Discounted Jewelry

Well when they were open it was one of the best pawn shops to go to…read more You could easily work something out with the staff if you needed emergency financial help, And if you were looking for specific items that most the pawn shops don't carry this was the place to find it all. Last I heard Dave the prior owner which had owned this shop since I was a child was supposed to sell the place. I have driven by there many times and seems to be empty or someone else is using it for storage. I am not sure if that shop is still even open somewhere else and if it is that would be the place to would continue to do all my buisness with.

Great place to get what you need, especially if you're a thrifty person. It's always the first…read moreplace I go when I'm looking for something.

These guys have a great selection of new used, guns and ammunition. One of the few places I've been…read moreable to find Idaho's very own Buffalo bore ammunition. Their prices are very reasonable. I was amazed that they were about $150.00 less, so I ended up buying two They were very helpful and very knowledgeable and not only their weapons, but also their accessories. I'll be heading to these guys first before I go any other place. They were interested in the questions that I was asking. They let me handle the four pistols that I was stuck on choosing except for one they didn't have but I had found one at another store @ "List retail pricing". Steel guns and pawn, has earned my business, By helping me find value in the perfect fit for the weapon, ammunition, and accessories I needed.

Very friendly staff. I very rarely buy used guns but I have used them for FFL transfer a few times…read moreand its been a pleasant experience.

The OWNER tells you one thing and if you go in and talk to anyone other than the owner they tell…read moreyou something completely different and then imply that you are lying when you tell them what the OWNER said to you. Horrible customer service from anyone that is not the owner of the business. And if you OWN the gun that you get a loan against then you have to re-apply to get it back even though you already own it. Will NEVER use this business again nor will I recommend it to anyone else to use.

If I could give zero stars I would. I always wondered why they are never busy, I tried 3 times to…read moreget a pawn loan, I took a brand new power tool, a Cricut, and a PlayStation 5 and all 3 times I was turned down, they had a couple junky tools there that my husband saw and they had them priced higher than brand new at the store! I don't recommend that store at all. The pawn shops in I.F. and Pocatello are so much better in quality and they will allow you pawn for a loan just about anything electric. Not this place!

Pleasant and professional staff. Extremely nice to customers whether buying or selling. My…read moreexperience was wonderful. I will be using them again.

Great place to buy silver and gold. I have also sold to them also, they pay better than any shop…read moreI've been too. Great service and friendly staff.