Serena is an excellent teacher! she is very patient, extremely knowledgeable and wants the best…read moreoutcome for you and your dog She makes sure you don't get frustrated and have fun at the classes. She's very straight forward and will let you know if you're doing anything incorrect. She is known to always have the best treats hidden in her pockets. Highly recommend!!

I've been taking my young terrier to K-9 Best Behaviour for about a year. The training has improved…read morehis basic skills but the best benefit has been the exposure to other dogs. I never have to worry about my dog encountering another in a negative way because he has learned to ignore when he needs to and socialize when he needs to. Classes are affordable and it's a pretty good bunch of people. Serena, the trainer knows her stuff. She is no-nonsense and straight to the point which works great for my family. The dog loves her too which makes it easy to trust her.

Anika is the most caring person I ever met and worked with. I had her help me with my dog back when…read moreI first brought her home in 2019 and I'm telling you she is the best.

Annika is patient, knowledgeable, and extremely intuitive with my little pup. I am so happy that we…read moredid our research, scoured the internet and other review sites to find Annika at Canine Connection. Everything she has told us on the 1:1 session has been extremely helpful and we love attending the puppy socialization classes. A majority of people I have met that have a well-trained dog know of Annika. Her reputation does not surpass her! Can't wait to see how Hashbrown continues to develop with the help of Annika

I started coming here for Agility a few years ago during the pandemic and it has been awesome. I…read morecame from another facility and initially was quite nervous we wouldn't fit in as the initial application required a demonstration video but it was fine and more to make sure we were registered for the correct Agility skill level. During the pandemic they followed Public Health Orders and always ensured safety was maintained for dogs and trainers alike. My dog and I were made to feel very welcome and it has been really great training both privately and in group classes. The group class community is very positive and encouraging - people clap for each other, cheer each other on or even trade videos of each other's runs. We also laugh at the silly things our dogs do from time to time. The instructor I've been primarily working with is Elisha and she has an incredible sense of humour, is an encouraging coach and is quick to identify errors and recommend adjustments. All the dogs love her as she often has the best treats for the most challenging obstacles. They have a good registration system in place where if you already have a spot in the class then you have a reserved space for the next series. Private lessons are popular also. Staff are very communicative and kind with questions. Bonus is that their payment system is through a business version of PayPal so I feel my credit card information is safe. I'd highly recommend this place if you're thinking about taking your dog here for training.

My dog, Molly, and I have been training with Julia at DogWorks in Burnaby for about four months now…read moreand we are having a blast! Julia is an excellent instructor, she explains everything really well, is very patient (with dog and handler alike), and has excellent tips and tricks. Whenever we're stuck or have a problem, she always has a good solution. She is truly an expert and a pleasure to learn from. I can't believe how fast Molly is making progress! I look forward to continued classes and fun.

Daisy's Story Daisy is our rescue dog from Winnipeg. After…read morehaving six puppies, she was abandoned near the railway tracks and left to survive on whatever she could find. When we met her, she had few front teeth, heartworms, and lasting trauma that made her fearful of strangers and new people. After years of struggling to find a vet for Daisy, we visited North Burnaby Pet Hospital. The team welcomed us warmly and made room to see her the next day, even though she had not seen a vet in five years. Dr. Imami's Kindness Dr. Matin Imami treated Daisy with patience and compassion, even turning our van into a mobile clinic to make the visit easier for her. * Checked her heart * Clipped her nails * Expressed her anal glands * Gave her all her shots. Gave us some good advice. He also waived the charge because he could not trim one of the front paw nails. His kindness meant so much to us and reminded us that good people still exist. Thank you so very much.

excellent staff and they were so accommodating and were so good with dog. I would highly recommend…read morethis vet for your animal.

We would like to thank Rob Scheel from Bark Busters for an informative 4 hour training lesson and…read morethe helpful weekly feeds of practice tips. Rob is extremely knowledgeable about dog behaviours and very experienced at using corrective measures to help eliminate all unwanted bad behaviours. We are a working couple living in an apartment building with our little bichon Baobao. Our dog has separation anxiety and barks continuously throughout the day whenever we are away. We've received multiple complaints from strata about the barking issue and we felt really out of options but to send him away after many unsuccessful attempts to correct him from barking. When we searched dog trainers online, Bark Busters has caught our attention with its high rating and good comments from other dog owners. Rob was our last resort. We've decided to give it a try and it turned out to be a great one.

Very expensive $1K and advertised as life long support but I didn't feel the trainer was interested…read morein any follow up sessions.

I just put my dog, Bella, in boarding for 3 nights at the North Van location. The staff posted…read morevideos daily to their YouTube channel, along with pictures on their Instagram. I'm addition to that, I got the room with the camera as this was the first time leaving my puppy (6 month old) on an overnight stay. The staff were absolutely amazing in answering all of my emails/check ins to ensure Bella was okay. They reassured me with videos and photos that she was doing well. My sister went to go pick Bella up since my flight was delayed, and Bella didn't want to leave! Rather than going to my sister (who she knows and sees almost every day), Bella ran back to the Jet Pet staff because she didn't want to leave! I'm so grateful and appreciative for everyone that works here for the efforts they all made to ensure Bella was comfortable during her stay! She can't wait to go back!!!

My dog Luna stayed there a few times when we traveled to Brazil. It's for long periods of time and…read moreit's a safe environment and they take great care of the pets.

Great vet! Nice staff- been coming here for years with our bulldog Monty- and service has always…read morebeen good!

We are so happy that we found Dr. Shanahan and Elle, who are so knowledgeable about our "exotic…read morepet" bunnies. They take such wonderful care of our bunnies, Pickle and Kimchi, every single time. Our buns are stubborn and not the easiest to handle, but this vet and her technician are able to handle Pickle and Kimchi like champs, even trimming all of their little nails. Pickle's neutering was straightforward and he recovered without any issues. Elle called to check in on Pickle two days after the surgery. Kimchi's spay surgery was a bigger procedure. She wasn't eating overnight when we took her home initially, but we were able to bring her in the next morning to be examined. She got IV fluids and perked right up, but they continued to monitor her the entire morning and afternoon--all free of charge. We are so grateful to find the rare breed of caring people who are skilled at treating and handling pet rabbits.

Local pet store located on Nanaimo and Hastings…read more I bring in my two dogs to get their nails trimmed all the time, and the groomer is always so great with my dogs. One of my dogs is half mini schnauzer and half chihuahua, so he has very skiddish tendencies and gets startled very easily. Informing the groomer prior to my dogs nail trim, they brought another coworker in to calm my dog while the groomer did her thing, so my dog can be at ease. Nail trims are only 10 dollars (currently) at this location, compared to the 13 dollars at Pet Smart. Only crappy part is that they don't have a full time groomer on, and she is in only in on select days, so be sure to call in to make sure somebody is in that day before you walk in.

What a shame this once locally owned pet store has been bought out by a larger conglomerate who…read morespecializes in buying up small pet supply stores for the "illusion" of being a neighborhood store. It is sweltering HOT inside the store which makes it unpleasant to shop in, certainly not a place you want to wander around in and browse for additional items. There is one fan and aside from the summer heat there is also the heat from the refrigeration units. Any good business should know a golden rule is treat your staff well and watch your business grow. Instead the staff are stuck in this hot store which can't be fun, doing their best to help customers, who are grumpy from the heat outside and inside the store. PLEASE get some decent air cooling system for the many folks in this area who come to shop "local" but will start huffing it up the hill to an air conditioned a chain store next time to comfortably shop for all their pet supplies. Your customers want changes and for the staff to be treated better or we are going elsewhere.