I ultimately selected Tall Pine Roofing for my siding project, and I can honestly say the best…read moreexperience I've ever had with a contractor.
Over the past ten years, I've hired many contractors for various home projects. This is the first company that has left me looking for additional projects simply because I would hire them again. When it's time to replace my roof, I won't be shopping around. Every time I pull into my driveway, I'm reminded how much they transformed my home. I deserved this.
Communication was excellent from start to finish. I worked with Tom Bibeau initially. The quotation and scope of work was professional, clear, and thorough. They contacted me well in advance to schedule the project, kept me informed about the delivery of the dumpster and materials, and consistently let me know what to expect throughout the installation.
One of the biggest lessons I learned during this entire process is that the installation crew matters more than the product itself. Tall Pine's crew, led by Dan, was exceptional. There were typically two to five installers on site each day. They were experienced, professional, precise, and respectful of my home. They worked as a coordinated team, cleaned up thoroughly each evening, and even made sure my dog gates were closed before leaving each day (a problem I had with a previous contractor). It genuinely felt like they treated my home as if it were their own.
The foreman was organized, communicative, and highly consultative throughout the project. Whenever they uncovered something unexpected, he explained the issue, discussed the options, and walked me through how they planned to correct it along with any associated costs.
One example stood out. After removing the old siding, they discovered that an enclosed porch addition had been built using pressure-treated lumber where aluminum trim would be installed. Because pressure-treated wood can react with aluminum over time, they proactively replaced the material with a more appropriate product at no additional cost. I never would have known the difference, but they chose to do it correctly rather than simply covering it up. It demonstrated their experience and attention to detail as well as a commitment to quality.
They consulted me on small finishing details like the color of the exterior outlets, dryer vent, and utility fixtures. I didn't realize I'd care about such things until I saw the finished result.
The crew arrived on time every morning and worked steadily throughout the day, sometimes even in less-than-ideal weather when conditions allowed. Watching the project unfold gave me a new appreciation for how much preparation goes into a quality siding installation. Removing the old siding, repairing areas as needed, installing house wrap, preparing trim, and carefully finishing every detail required far more work than I had imagined.
My installation took approximately two weeks. I have a larger home, the original siding had a significant number of nails to remove, and several days of heavy rain delayed progress.
Throughout the project, I was visited twice by the project manager and twice by the owner. They wanted to make sure I was happy with the work, answer any questions, and address any concerns before they became problems. My questions were minor, but each one was treated seriously and resolved promptly. That level of involvement gave me confidence that if a significant issue had come up, it would have been handled just as professionally.
At the time of writing, the siding installation is complete. The only remaining items are a few pieces of specialty window trim that were backordered and the gutter installation, which will be completed by a separate crew.
Looking back on the entire process, I made the right decision. The product is excellent, but more importantly, I have complete confidence in the people who installed it. For me, that ultimately proved to be the most important part of the project.
Final Result:
Certainteed Monogram. Color: Deep Mineral
